Message to VJKoru
Aug 3, 2010, 9:10 pm
#1
Original Poster
Join Date: Nov 2008
Location: Auckland New Zealand
Programs: Air New Zealand airpoints since 1992, currently *Silver, Koru Club
Posts: 581
Message to VJKoru
As a Koru member have received an email from VJ inviting comments. But the email address given isn't working - keeps being returned as undeliverable.
Is there a problem with the address?
Is there a problem with the address?
Aug 3, 2010, 11:26 pm
#2
Join Date: Jun 2010
Posts: 83
You FTers don't need to email me though...just keep the threads on here coming and I'm bound to see it. I have a reminder everyday to check FT - although sometimes I don't have time...I do check it pretty regularly!
Aug 3, 2010, 11:58 pm
#3
Join Date: Feb 2007
Programs: NZ Koru
Posts: 6,411
It was good, I like how the airlines SM has such an hands on relationship with its customers.
Just some points I'd like to bring up VJ.
I visited Virgins Blues "The Lounge" at MEL Domestic last night.
Pros
- They provided two different hot dinner options (Pasta/Soup)
- They where offering Toast with Peannut Butter (Hey I know it was random for dinner, but it turned out to be very filling for dinner.
- Staff make your coffee at all times on a real machine.
Cons
- The beer selection (5 beers)
- Having to ask for a beer and not being able to help my self.
Does anyone know if this is the old AN lounge? the bathrooms look very AirNZ
Just some points I'd like to bring up VJ.
I visited Virgins Blues "The Lounge" at MEL Domestic last night.
Pros
- They provided two different hot dinner options (Pasta/Soup)
- They where offering Toast with Peannut Butter (Hey I know it was random for dinner, but it turned out to be very filling for dinner.
- Staff make your coffee at all times on a real machine.
Cons
- The beer selection (5 beers)
- Having to ask for a beer and not being able to help my self.
Does anyone know if this is the old AN lounge? the bathrooms look very AirNZ
Aug 4, 2010, 12:44 am
#4
Original Poster
Join Date: Nov 2008
Location: Auckland New Zealand
Programs: Air New Zealand airpoints since 1992, currently *Silver, Koru Club
Posts: 581
Thanks, VJ, have replied now anyway and no bounce, so far!
Yes, I enjoyed the newsletter particularly if I win the free Koru membership renewals!
Yes, I enjoyed the newsletter particularly if I win the free Koru membership renewals!
Aug 4, 2010, 1:22 am
#5
FlyerTalk Evangelist
Join Date: Nov 2004
Location: Melbourne
Programs: ►QFWP/LTG►VA WP►HyattExpl.►HiltonGold►ALL Silver
Posts: 21,991
Aug 10, 2010, 6:22 pm
#8
Join Date: Jun 2010
Posts: 83
we're building a comms roadmap...its pretty hard to make perfect calls on what is relevant comms for each customer group, so we won't always get it right. My span of comms is with the Koru Membership.
Aug 10, 2010, 6:23 pm
#9
Join Date: Jun 2010
Posts: 83
It was good, I like how the airlines SM has such an hands on relationship with its customers.
Just some points I'd like to bring up VJ.
I visited Virgins Blues "The Lounge" at MEL Domestic last night.
Pros
- They provided two different hot dinner options (Pasta/Soup)
- They where offering Toast with Peannut Butter (Hey I know it was random for dinner, but it turned out to be very filling for dinner.
- Staff make your coffee at all times on a real machine.
Cons
- The beer selection (5 beers)
- Having to ask for a beer and not being able to help my self.
Does anyone know if this is the old AN lounge? the bathrooms look very AirNZ
Just some points I'd like to bring up VJ.
I visited Virgins Blues "The Lounge" at MEL Domestic last night.
Pros
- They provided two different hot dinner options (Pasta/Soup)
- They where offering Toast with Peannut Butter (Hey I know it was random for dinner, but it turned out to be very filling for dinner.
- Staff make your coffee at all times on a real machine.
Cons
- The beer selection (5 beers)
- Having to ask for a beer and not being able to help my self.
Does anyone know if this is the old AN lounge? the bathrooms look very AirNZ