Website Problems/Issues thread
Jul 28, 2010, 3:23 am
#151
Join Date: Jan 2010
Location: FSD/SUX/SFO
Programs: UA 1K, NZ*E, PC Platinum RA
Posts: 417
Wow, that really is boned! Safari/Firefox/Chrome on Mac all failed, as did Firefox/Chrome on XP. Only IE8 on XP 'worked'. By 'worked' I mean you could manually enter a date into any of the date fields, i.e. 20/aug/10. The pop-up calendar showed only July 2010 on every browser/OS I tried. The next-month arrow shows up momentarily but then disappears and I was unable to select anything from the calendar.
Lucky I don't get a chance to go on holiday much.
Jul 28, 2010, 3:26 am
#152
Join Date: Aug 2009
Location: AKL
Programs: NZ Silver
Posts: 1,815
Ahh sorry, misread the year there.
Wow, that really is boned! Safari/Firefox/Chrome on Mac all failed, as did Firefox/Chrome on XP. Only IE8 on XP 'worked'. By 'worked' I mean you could manually enter a date into any of the date fields, i.e. 20/aug/10. The pop-up calendar showed only July 2010 on every browser/OS I tried. The next-month arrow shows up momentarily but then disappears and I was unable to select anything from the calendar.
Lucky I don't get a chance to go on holiday much.
Wow, that really is boned! Safari/Firefox/Chrome on Mac all failed, as did Firefox/Chrome on XP. Only IE8 on XP 'worked'. By 'worked' I mean you could manually enter a date into any of the date fields, i.e. 20/aug/10. The pop-up calendar showed only July 2010 on every browser/OS I tried. The next-month arrow shows up momentarily but then disappears and I was unable to select anything from the calendar.
Lucky I don't get a chance to go on holiday much.
Jul 28, 2010, 7:02 pm
#154
Join Date: Jan 2010
Location: FSD/SUX/SFO
Programs: UA 1K, NZ*E, PC Platinum RA
Posts: 417
Jul 28, 2010, 9:43 pm
#155
Company Representative - Air New Zealand
Join Date: Apr 2010
Location: Auckland
Programs: NZ
Posts: 106
Just wondering if this has been adressed? I am wanting to book a multi-stop holiday in samoa so I can visit both Islands, but your multi-stop function wont let me select a date later than july 2010?? It has been like this for sometime, and it isnt just my computer I have had problems with. Thanks
Thanks for making me aware of this. Having had a look at it now, its the visual calendar that is broken and doesnt allow you to scroll to a month in the future. You can manually enter a future date upto 350 days, so can book ahead. I will get the IT team onto it and see if we can get the calendar fixed.
Thanks again
Paul
Jul 29, 2010, 1:18 am
#156
Join Date: Aug 2009
Location: AKL
Programs: NZ Silver
Posts: 1,815
Hi there
Thanks for making me aware of this. Having had a look at it now, its the visual calendar that is broken and doesnt allow you to scroll to a month in the future. You can manually enter a future date upto 350 days, so can book ahead. I will get the IT team onto it and see if we can get the calendar fixed.
Thanks again
Paul
Thanks for making me aware of this. Having had a look at it now, its the visual calendar that is broken and doesnt allow you to scroll to a month in the future. You can manually enter a future date upto 350 days, so can book ahead. I will get the IT team onto it and see if we can get the calendar fixed.
Thanks again
Paul
Aug 1, 2010, 5:46 pm
#157
Join Date: Mar 2010
Location: NZ
Posts: 731
Holiday site is still not (IMHO) getting it right when it comes to buying a package - no not from the provinces but from AKL. At least it is letting you get out to Easter next year - cos that is what I am looking at.
Why is it cheaper to book separate components rather than a package?
I think everyone has had enough time to sort this out
Why is it cheaper to book separate components rather than a package?
I think everyone has had enough time to sort this out
Aug 1, 2010, 6:57 pm
#158
Join Date: May 2008
Location: MSP
Programs: DL Plat, NZ Elite, QF Plat
Posts: 1,776
Holiday site is still not (IMHO) getting it right when it comes to buying a package - no not from the provinces but from AKL. At least it is letting you get out to Easter next year - cos that is what I am looking at.
Why is it cheaper to book separate components rather than a package?
I think everyone has had enough time to sort this out
Why is it cheaper to book separate components rather than a package?
I think everyone has had enough time to sort this out
Aug 7, 2010, 4:08 pm
#161
Join Date: Aug 2009
Location: AKL
Programs: NZ Silver
Posts: 1,815
I remember asking a question to him re booking engine and timetable not matching up and he said it generally takes a few days to happen
Aug 7, 2010, 8:15 pm
#162
Join Date: Nov 2008
Location: Auckland New Zealand
Programs: Air New Zealand airpoints since 1992, currently *Silver, Koru Club
Posts: 581
DFS is no longer an airpoints partner since 31 July. Yet they are still listed as a partner on the NZ website. A small point, but would it not be better to delete them?
Aug 8, 2010, 8:31 pm
#163
Company Representative - Air New Zealand
Join Date: Apr 2010
Location: Auckland
Programs: NZ
Posts: 106
Aug 8, 2010, 8:35 pm
#164
Company Representative - Air New Zealand
Join Date: Apr 2010
Location: Auckland
Programs: NZ
Posts: 106
Thanks for pointing it out though.
Paul
