How to complain about (urgently needed) miles not posting?
#1
Original Poster
Join Date: May 2002
Location: MHG/DTM
Posts: 336
How to complain about (urgently needed) miles not posting?
Hi,
I'm sorry for posting a probably totally simple question, but I'm not very familiar with the programme
Anyway, I'm currently 1.300 miles short of an award which I'd like to book rather speedily, because a) it's in the high season and I don't know how long availability is going to last, and b) I'll have to book a couple of tickets around it, which will become more expensive the longer I wait.
I'm waiting for several non-avation miles, surveys, hotels, car rentals and, most importantly and annoyingly, the Renault test drive promo.
What is the standard procedure for finally getting those, and is there a way to speed the process up a bit? I'm a silver member, if that helps.
Thanks a lot in advance for your kind replies.
I'm sorry for posting a probably totally simple question, but I'm not very familiar with the programme
Anyway, I'm currently 1.300 miles short of an award which I'd like to book rather speedily, because a) it's in the high season and I don't know how long availability is going to last, and b) I'll have to book a couple of tickets around it, which will become more expensive the longer I wait.
I'm waiting for several non-avation miles, surveys, hotels, car rentals and, most importantly and annoyingly, the Renault test drive promo.
What is the standard procedure for finally getting those, and is there a way to speed the process up a bit? I'm a silver member, if that helps.
Thanks a lot in advance for your kind replies.
#2
Join Date: Sep 2005
Location: NL
Programs: FB M&M AA Amex HH SPG and others
Posts: 1,929
Hi,
I'm sorry for posting a probably totally simple question, but I'm not very familiar with the programme
Anyway, I'm currently 1.300 miles short of an award which I'd like to book rather speedily, because a) it's in the high season and I don't know how long availability is going to last, and b) I'll have to book a couple of tickets around it, which will become more expensive the longer I wait.
I'm waiting for several non-avation miles, surveys, hotels, car rentals and, most importantly and annoyingly, the Renault test drive promo.
What is the standard procedure for finally getting those, and is there a way to speed the process up a bit? I'm a silver member, if that helps.
Thanks a lot in advance for your kind replies.
I'm sorry for posting a probably totally simple question, but I'm not very familiar with the programme
Anyway, I'm currently 1.300 miles short of an award which I'd like to book rather speedily, because a) it's in the high season and I don't know how long availability is going to last, and b) I'll have to book a couple of tickets around it, which will become more expensive the longer I wait.
I'm waiting for several non-avation miles, surveys, hotels, car rentals and, most importantly and annoyingly, the Renault test drive promo.
What is the standard procedure for finally getting those, and is there a way to speed the process up a bit? I'm a silver member, if that helps.
Thanks a lot in advance for your kind replies.
If it takes longer than you should expect, you can claim the miles throught the website, but this will not speed up the process, so I'm afraid you have to be patient and hopeful....