ALEXIS2004

Hi,

Does anyone have any experience concerning lounge access in Mexico Airports? I am FB Gold (Elite + not the US based Elite Gold). Will fly MEX-CUN-MEX and MEX-ACA-MEX

mogoy

I did it successfully on MEX VSA last summer. No question asked as a FB plat.

simonsmith

Not Yet; but have just booked several domestic aeromexico flights and emailed customer services before I did about this. Recieved a very helpful email back saying as Platinum I could use the lounges when in Y on a domestic only flight; Ill take the email along with me!

ALEXIS2004

So for Platinum, it is a sure thing but I wonder whether they would accept Golds knowing that there are two types of Golds, Elite + and Elite.

Mofomat

Technically, neither Plat nor Gold should have lounge access. Based on the Flying Blue rules, no access on Skyteam domestic flights unless connecting to international flights.

http://www.klm.com/travel/nl_en/flyi...=txt.benefit#9


Access to lounges
Time to relax. You and your guest have access to our airport lounges* located throughout the world. These lounges were specially designed for you and your needs as one of today’s travellers. Most are completely equipped and provided with internet connections to let you get your work done efficiently. But best of all, they’re also the perfect place to sit back and recharge your batteries.

when you travel:
- and either depart or make a same-day transfer on an international flight operated by a SkyTeam
airline

ranskis

i think that "international" is mainly because of the US carriers that have lounge subscription programs, they want to protect this product. All other carriers just don't care if it is international or domestic as long as it is elite plus travelling on skyteam.

cfischer

the problem is that AF-KL cares! AM will charge them for any one of us accessing on of their lounges.

ALEXIS2004

Lounge was great. I arrived by AF on June 27 and I have to say that terminal 1 in MEX was horrible and old. I had to take the flight to Cancun the next day with Aeromexico and they operate out of Terminal 2 and that terminal is really great and best news is that with one FB Gold card in the family, I managed to get wife + 2kids to the Aeromexico lounge which was a really impressive lounge.

Henry III

I got lounge access on both MEX-MID (at MEX) and MID-MEX (at MID) with FB Gold. Lounge at MEX (T2) is fantastic; at MID it's very small but all the freebies you could possibly want.

ALEXIS2004

Well now that trip is finished, I can report that I managed with one Gold card and everyone traveling economy to get myself, wife, and kids to the lounge in MEX, then in CUN, back in MEX, no lounge available in ACA, and back to lounge in MEX. The irony of it all is once I reached CDG on a connection, I was told at terminal 2F "sorry sir, we cannot allow the kids in". Half an hour later, I peaked into the lounge and found that the employee who rejected me had left. I decided to try my luck again, and was told this time "welcome sir with family".

On another note, my flight MEX-CDG was booked under AF437 which in fact is operated by Aeromexico under AM005. My boarding passes were issued as AM005 which I do not think is standard procedure since my ticket was issued as AF437. My miles have not been posted 6 days later, could there be a link?

cfischer

sure, what was the booking class?

ALEXIS2004

It was K class

cfischer

AM flight # and K-class should earn miles can't be that mix-up. Guess you'll have to mail it in.

ALEXIS2004

I will wait a little longer and see if miles credited. Of course, I will follow-up, it is question of abt 25,000miles if you count the 4 passengers and bonus. The boarding passes do have the FB numbers printed on them, but my worry is that the check-in agent probably manually changed the flight from AF to AM, so the computer is unable to match the boarding pass with the ticket and thus I did not get credit. On the other hand, when I check the PNR, it gives status of the flight: Flown.

ALEXIS2004

All miles were credited today. For me, it is the first time it takes 10 days to credit miles. I was getting ready to claim the missing miles.