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Old Sep 24, 2006, 12:17 pm
  #1  
Original Poster
 
Join Date: Feb 2006
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Rewards deduction question

I booked a successful upgrade on AF 2 weeks ago and have my business class seat allocated, but the points have not been deducted yet? How long does this normally take? Award bookings bopper instantly but what about ug's?
Tony_B is offline  
Old Sep 24, 2006, 4:59 pm
  #2  
 
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I think this usually happens just before the flight.
alanw is offline  
Old Sep 25, 2006, 1:56 am
  #3  
PJK
 
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deleted - didn't read properly
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Old Sep 25, 2006, 3:46 am
  #4  
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Originally Posted by alanw
I think this usually happens just before the flight.
I was hoping this was it ^
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Old Sep 25, 2006, 8:04 am
  #5  
 
Join Date: Jul 2005
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Originally Posted by alanw
I think this usually happens just before the flight.
In my experience it can take KLM 30 seconds to take the points of your account and up to six weeks to put them back! Same for the cash you pay for tax and surcharges.

On average it should not take more than a couple of days. Call FB and ask them would be my advice. Maybe something went wrong with the booking.
Leon is offline  
Old Sep 26, 2006, 12:28 am
  #6  
 
Join Date: Aug 2003
Location: NL
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Originally Posted by Leon
Maybe something went wrong with the booking.
You can check your booking on http://www.airfrance.us, then click on 'Your reservations' under 'e services'.

Here you can check your reservation with either your reservation number (6 digits) and your name, or with your FB number and password.

My points were taken quite quickly after my award booking.
Eendracht is offline  


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