Award booking issues on FB website
#721
FlyerTalk Evangelist, Ambassador, British Airways Executive Club
Join Date: Jun 2008
Location: Somewhere between 0 and 13,000 metres high
Programs: AF/KL Life Plat, BA GGL+GfL, ALL Plat, Hilton Diam, Marriott Gold, blablablah, etc
Posts: 30,502
Joining the bunch of very unhappy bunnies at the disappearance of the award calendars. Looking for a promoaward with no luck and fed up looking day by day especially as the website makes changing the search awkward and keeps reverting to the wrong class of travel too. Useless.
#722
Join Date: Nov 2017
Location: GOT
Programs: KL Plat
Posts: 484
Another annoyance, if you're manually checking days around a date, when you go back to select the next date, the calendar whilst still holding the date you just searched for, defaults to today when you open it so you then have to go forward again to the month you were looking at...
#723
Join Date: Jan 2012
Location: In between BRU, AMS, DUS and LUX...
Programs: AF/KL Plat, BA Gold, A3 Gold, IHG Diamond, MR Gold, HH Diamond, ALL Platinum
Posts: 1,044
Yup. The new program is complete garbage. My million FB miles are not worth much anymore. I just got quoted a fantastic 385000 miles for a one-way business class trip on KLM in November. The new website is absolutely useless (lots of packaging, not much useful content, must have been made by a Dutch company...), The award booking engine keeps crapping out and the calendar view, which was one of the few useful things before is no longer there... Of course, the absence of award charts does not help either. Extremely annoying. I wanted to use those miles for business class bookings during my sabbatical leave at the end of the year. Add this to the disappearance of the stopovers on award bookings last year and you end up with a completely useless program. Glad I started gradually to get out of SkyTeam few years ago. Should have done that earlier.
#724
Join Date: Mar 2011
Programs: FB Gold (ST E+), Alaska MVP Gold
Posts: 246
Yes they purposely removed it right before the swap to the new random pricing model.
Just guessing the reasoning for hiding the monthly pricing is so it doesn't expose the absolutely insane pricing craziness.
It's like they had someone from high school code their new reward system,. Super glad I didn't transfer any more points to this airline for business class to Europe and at least for now- this reward program is dead to me.
Just guessing the reasoning for hiding the monthly pricing is so it doesn't expose the absolutely insane pricing craziness.
It's like they had someone from high school code their new reward system,. Super glad I didn't transfer any more points to this airline for business class to Europe and at least for now- this reward program is dead to me.
#727
Join Date: Jan 2012
Location: In between BRU, AMS, DUS and LUX...
Programs: AF/KL Plat, BA Gold, A3 Gold, IHG Diamond, MR Gold, HH Diamond, ALL Platinum
Posts: 1,044
I am using a subscription to expertflyer which can give you a 7-day visibility on a defined route. Works-ish... Flying blue is really becoming more and more a useless program. Availability just randomly disappears when attempting to book award flights, and the pricing system is full of bugs. Flight A-B via C can not be priced and booked using miles, but there is plenty of availability between A-C and C-B (exact same dates, exact same flights, transfer less than 24 hours). When calling flying blue, they just come up with random prices, when they are able to price it at all... Annoying and disappointing
#728
Join Date: Sep 2017
Location: AMS
Programs: Flying Blue Platinum | Flying Blue Petroleum | Hilton Gold | Marriott Gold | Shangri-La Jade
Posts: 306
Joining the bunch of very unhappy bunnies at the disappearance of the award calendars. Looking for a promoaward with no luck and fed up looking day by day especially as the website makes changing the search awkward and keeps reverting to the wrong class of travel too. Useless.
#731
Join Date: Sep 2017
Location: AMS
Programs: Flying Blue Platinum | Flying Blue Petroleum | Hilton Gold | Marriott Gold | Shangri-La Jade
Posts: 306
#735
Join Date: Aug 2016
Location: YUL
Programs: FB Plat, SPG Plat
Posts: 22
I've checked on KLM, airfrance.ca .us .fr.... and they all have nothing. Did they completely remove inventory for flying blue? I can see space on DL.com just fine.