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Award booking issues on FB website

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Old Jun 7, 2018, 8:52 am
  #721  
FlyerTalk Evangelist, Ambassador, British Airways Executive Club
 
Join Date: Jun 2008
Location: Somewhere between 0 and 13,000 metres high
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Joining the bunch of very unhappy bunnies at the disappearance of the award calendars. Looking for a promoaward with no luck and fed up looking day by day especially as the website makes changing the search awkward and keeps reverting to the wrong class of travel too. Useless.
orbitmic is offline  
Old Jun 7, 2018, 10:34 am
  #722  
 
Join Date: Nov 2017
Location: GOT
Programs: KL Plat
Posts: 484
Another annoyance, if you're manually checking days around a date, when you go back to select the next date, the calendar whilst still holding the date you just searched for, defaults to today when you open it so you then have to go forward again to the month you were looking at...
Solevita is offline  
Old Jun 11, 2018, 4:10 am
  #723  
 
Join Date: Jan 2012
Location: In between BRU, AMS, DUS and LUX...
Programs: AF/KL Plat, BA Gold, A3 Gold, IHG Diamond, MR Gold, HH Diamond, ALL Platinum
Posts: 1,044
Yup. The new program is complete garbage. My million FB miles are not worth much anymore. I just got quoted a fantastic 385000 miles for a one-way business class trip on KLM in November. The new website is absolutely useless (lots of packaging, not much useful content, must have been made by a Dutch company...), The award booking engine keeps crapping out and the calendar view, which was one of the few useful things before is no longer there... Of course, the absence of award charts does not help either. Extremely annoying. I wanted to use those miles for business class bookings during my sabbatical leave at the end of the year. Add this to the disappearance of the stopovers on award bookings last year and you end up with a completely useless program. Glad I started gradually to get out of SkyTeam few years ago. Should have done that earlier.
palmanfr is online now  
Old Jun 11, 2018, 11:29 am
  #724  
 
Join Date: Mar 2011
Programs: FB Gold (ST E+), Alaska MVP Gold
Posts: 246
Originally Posted by gadgetfreaky
Yes they purposely removed it right before the swap to the new random pricing model.

Just guessing the reasoning for hiding the monthly pricing is so it doesn't expose the absolutely insane pricing craziness.

It's like they had someone from high school code their new reward system,. Super glad I didn't transfer any more points to this airline for business class to Europe and at least for now- this reward program is dead to me.
I called AirFrance in the US to complain about now having to view awards one day at a time... they said they need to escalate it to Paris. I doubt they did so. Maybe all of you should also call and complain, as it takes man hours from them, and maybe theyll give in.
diclemeg is offline  
Old Jun 13, 2018, 8:16 pm
  #725  
 
Join Date: Apr 2018
Location: US
Programs: FB Gold
Posts: 21
When you call AirFrance in the US you are calling Delta agents. They don't care much about FlyingBlue complaints indeed.
jejenone is offline  
Old Jul 1, 2018, 12:13 pm
  #726  
 
Join Date: Jan 2010
Posts: 386
Alternative site to search Air France award availability more than one day at a time?
milesunited is offline  
Old Jul 3, 2018, 12:20 am
  #727  
 
Join Date: Jan 2012
Location: In between BRU, AMS, DUS and LUX...
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Posts: 1,044
Originally Posted by milesunited
Alternative site to search Air France award availability more than one day at a time?
I am using a subscription to expertflyer which can give you a 7-day visibility on a defined route. Works-ish... Flying blue is really becoming more and more a useless program. Availability just randomly disappears when attempting to book award flights, and the pricing system is full of bugs. Flight A-B via C can not be priced and booked using miles, but there is plenty of availability between A-C and C-B (exact same dates, exact same flights, transfer less than 24 hours). When calling flying blue, they just come up with random prices, when they are able to price it at all... Annoying and disappointing
mikena likes this.
palmanfr is online now  
Old Jul 25, 2018, 3:32 am
  #728  
 
Join Date: Sep 2017
Location: AMS
Programs: Flying Blue Platinum | Flying Blue Petroleum | Hilton Gold | Marriott Gold | Shangri-La Jade
Posts: 306
Originally Posted by orbitmic
Joining the bunch of very unhappy bunnies at the disappearance of the award calendars. Looking for a promoaward with no luck and fed up looking day by day especially as the website makes changing the search awkward and keeps reverting to the wrong class of travel too. Useless.
The monthly view for award calendars is back at the KLM website
glennhaak is offline  
Old Jul 25, 2018, 9:18 am
  #729  
 
Join Date: Dec 2010
Location: New York
Posts: 453
Originally Posted by glennhaak
The monthly view for award calendars is back at the KLM website
I just tried on both the US and the NL version but still can't see it... that's odd.
Klems is offline  
Old Jul 25, 2018, 10:02 am
  #730  
 
Join Date: May 2014
Location: SoCal
Posts: 2,164
Originally Posted by Klems
I just tried on both the US and the NL version but still can't see it... that's odd.
Same here, i still cannot see it. I see a Circle with an exclamation mark instead.
ninim2200 is offline  
Old Jul 25, 2018, 12:26 pm
  #731  
 
Join Date: Sep 2017
Location: AMS
Programs: Flying Blue Platinum | Flying Blue Petroleum | Hilton Gold | Marriott Gold | Shangri-La Jade
Posts: 306
Originally Posted by Klems
I just tried on both the US and the NL version but still can't see it... that's odd.
Originally Posted by ninim2200
Same here, i still cannot see it. I see a Circle with an exclamation mark instead.
Seems to be gone again indeed, on InsideFlyer.nl people are reporting the same
glennhaak is offline  
Old Jul 25, 2018, 12:30 pm
  #732  
 
Join Date: Dec 2010
Location: New York
Posts: 453
They must probably be bored and figured they'd play with our sanity . Hopefully it's a sign that it will come back...?
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Klems is offline  
Old Jul 25, 2018, 12:40 pm
  #733  
 
Join Date: Nov 2017
Location: GOT
Programs: KL Plat
Posts: 484
Maybe the sudden rush of everyone eager to try it crashed it
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Solevita is offline  
Old Jul 27, 2018, 4:35 pm
  #734  
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Join Date: Jan 2017
Location: EWR/PHL/BWI
Posts: 4,412
Anyone has luck in finding flights from US to Hawaii? I searched ATL, EWR, PHL to HNL and OGG, nothing.
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Old Jul 28, 2018, 4:12 pm
  #735  
 
Join Date: Aug 2016
Location: YUL
Programs: FB Plat, SPG Plat
Posts: 22
Originally Posted by RedSun
Anyone has luck in finding flights from US to Hawaii? I searched ATL, EWR, PHL to HNL and OGG, nothing.
I was coming here to ask exactly the same thing! With the calendar available once again, I've tried to find a date for the next year and I couldn't find a SINGLE date that would have availability for a one way.
I've checked on KLM, airfrance.ca .us .fr.... and they all have nothing. Did they completely remove inventory for flying blue? I can see space on DL.com just fine.
jfck is offline  


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