Award booking issues on FB website
#796
Join Date: Nov 2011
Programs: FlyingBlue Plat
Posts: 500
Not op-up. As ST E+, one is eligible for complimentary upgrades to higher class of service on Delta (Economy Comfort on domestic and intl flights, and Economy Comfort & First on domestic). From my experience on paid tickets (Main Cabin), I am always upgraded to Eco Comfort (both domestic and intl), and in about 1/5 cases to First on a domestic flight. My question is whether Flying Blue award tickets are eligible for these complimentary upgrades.
#797
#798
Join Date: Nov 2008
Programs: Flying Blue, Diamond Club
Posts: 782
I did not go through the entire thread, thus sorry if this was asked before.
Why is it not possible to book a DXB-CDG-JNB trip in P whereas clearly there are availabilities when making in two separate bookings (DXB-CDG and then CDG-JNB)?
Why is it not possible to book a DXB-CDG-JNB trip in P whereas clearly there are availabilities when making in two separate bookings (DXB-CDG and then CDG-JNB)?
#799
Join Date: Nov 2011
Programs: FlyingBlue Plat
Posts: 500
Just to confirm, they are not (although DL award tickets issued on DL stock in the same booking class are, for Gold & higher). And also, FB award tickets are not eligible for the same-day changes (eg standby for an earlier flight), as regular tickets would be.
#800
FlyerTalk Evangelist
Join Date: Aug 2009
Location: Paris, France
Programs: AF/KL Flying Blue Platinum for life/Club2000 Ultimate, Accor ALL Diamond
Posts: 21,922
On AF or KL, there is no such thing as same-day change/standby for an earlier flight whatever it is a revenue or an award ticket, unless for a revenue flight, it is booked in the highest fare buckets allowing to change for free.
#801
Join Date: Mar 2016
Location: CPT,AMS
Posts: 4,412
Probably because DXB-CDG-JNB is very odd routing to get from DXB to JNB, if you try to book a Y/J ticket you get much shorter offers staying in MEA region.
#802
Join Date: Nov 2008
Programs: Flying Blue, Diamond Club
Posts: 782
#803
Join Date: Mar 2016
Location: CPT,AMS
Posts: 4,412
Oddly I just had a look and got offered to fly DXB-AMS-CDG-JNB (in J) so the only thing I can think of is that the website may be filtering out the long connecting time, or it just have enough options which are shorter.
If you really want to fly DXB-CDG-JNB, you can try booking it over the phone
#804
Join Date: Mar 2013
Location: MUC
Programs: TK Elite, FB Gold
Posts: 315
Does anyone have any idea why RO flights are not bookable with FB Miles? Looking at a ow option from TBS to MUC and I only see flights with AF/KL (partly operated by A9) or with SU, but nothing with RO, even though they are serving the destination on the Sunday when I'm flying back.
#805
Join Date: Mar 2016
Location: CPT,AMS
Posts: 4,412
Does anyone have any idea why RO flights are not bookable with FB Miles? Looking at a ow option from TBS to MUC and I only see flights with AF/KL (partly operated by A9) or with SU, but nothing with RO, even though they are serving the destination on the Sunday when I'm flying back.
#807
Join Date: Nov 2008
Programs: Flying Blue, Diamond Club
Posts: 782
What is the maximum connecting time allowed in CDG/AMS?14-15h? For sure with KQ you can get offered many routings with (single or multiple) nasty lay overs of 18h+...
If the price (in miles ) remains the same, i'll try to book over the phone later as it looks tempting to enjoy the P lounge and go for a stroll in Paris
#808
FlyerTalk Evangelist
Join Date: Oct 2011
Location: ATL
Programs: DL Scattered Smothered Covered Medallion, Some hotel & car stuff, Kroger Plus Card
Posts: 10,745
Trying to help a friend spend her FB miles. Award search logged in at airfrance.us as her shows the following availability:
ATL>CDG>MAD, all AF metal
MAD>ATL, DL metal
Economy for 63.5k miles + 133.42 USD
She has over 75k FB miles in her account.
Select the flights, click "Next" and get a technical error message: "Nous ne pouvons traiter votre demande en ligne actuellement à cause d'un problème technique. Veuillez reessayer plus tard."
Also get an error when trying to book through KLM website.
She has called KLM and they say the error is because she must book all on the same airline; cannot mix AF/DL on different legs. This sounds....incorrect.
Am I missing anything here or is this just a HUCA-until-it-works situation?
Also
ATL>CDG>MAD, all AF metal
MAD>ATL, DL metal
Economy for 63.5k miles + 133.42 USD
She has over 75k FB miles in her account.
Select the flights, click "Next" and get a technical error message: "Nous ne pouvons traiter votre demande en ligne actuellement à cause d'un problème technique. Veuillez reessayer plus tard."
Also get an error when trying to book through KLM website.
She has called KLM and they say the error is because she must book all on the same airline; cannot mix AF/DL on different legs. This sounds....incorrect.
Am I missing anything here or is this just a HUCA-until-it-works situation?
Also
#809
#810
FlyerTalk Evangelist
Join Date: Oct 2011
Location: ATL
Programs: DL Scattered Smothered Covered Medallion, Some hotel & car stuff, Kroger Plus Card
Posts: 10,745
Good to know. I was encouraging her to do that, but without status each call was taking her forever. One agent suggested she book as two one-ways, but then the DL ex-EU fees skyrocketed. Ended up booking a KL flight to return which went through fine on the website. Cost an extra 500 miles but at least now it's done!