Award booking issues on FB website
Nov 11, 2007, 2:36 am
#152
Join Date: May 2005
Location: SIN
Programs: Delta DM, DL MM
Posts: 230
Booking problems.
Thanks for the suggestion. I did try on Air France as well as KLM and tried both Singapore and France's sites...so far no luck, but I'll see if I can find some site that works!
Peggy
Peggy
Nov 11, 2007, 2:41 am
#153
FlyerTalk Evangelist
Join Date: Feb 1999
Location: Seat 1A, Juice pretty much everywhere, Mucci des Coins Exotiques
Posts: 34,339
Try the AF USA site. That usually works well for me.
Also, just in case, try clearing out your cookies or try another browser. It might be a cookie problem.
Also, just in case, try clearing out your cookies or try another browser. It might be a cookie problem.
Nov 11, 2007, 2:53 am
#154
Join Date: May 2005
Location: SIN
Programs: Delta DM, DL MM
Posts: 230
Flying Blue Award booking errors
Thanks for the suggestions, Stimpy.
I just tried clearing the cache/cookies for both Firefox and Safari and tried the AF USA site on both...no success on either! This gets SO frustrating!! I have spent hours trying to book this ticket and just when it looks like the thing is going through I get that error message!!!
Peggy
I just tried clearing the cache/cookies for both Firefox and Safari and tried the AF USA site on both...no success on either! This gets SO frustrating!! I have spent hours trying to book this ticket and just when it looks like the thing is going through I get that error message!!!
Peggy
Dec 29, 2007, 7:07 am
#156
Join Date: Dec 2007
Programs: AA Platinum, DL Gold, SPG Platinum
Posts: 49
Any luck with this? I've been noticing the same error ("System is unable to respond") while trying to book award travel. Its been about 7 days and i've been getting the same error. I've tried from multiple computers so I don't think its a cookies/cache issue.
I'm a US flying blue member.
I'm a US flying blue member.
Mar 6, 2008, 1:12 am
#157
Join Date: Jan 2007
Programs: Flying Blue, BA, Emirates
Posts: 190
is anyone else having problems with the miles burner/miles earner tool? Just trying to find out how many miles is needed for a NRT - PVG return flight.......but keep getting redirected to the Flying Blue Partners page.
Might be a remporary problem but I`m impatient 
Might be a remporary problem but I`m impatient
Mar 27, 2008, 7:16 am
#158
Join Date: Jan 2007
Programs: Flying Blue, BA, Emirates
Posts: 190
ok, another problem with the KLM website at the moment. I`ve been trying to book some tickets but when selecting my dates,I can`t scroll completely to the bottom of the page to select my times and `confirm` the times. So I can`t confirm my bookings.
Is it an issue with my browser or something? I`ve tried using both Safari and Firefox (as I use a mac) or is it a problem with their website?
EDIT: Seems to be fixed now
Is it an issue with my browser or something? I`ve tried using both Safari and Firefox (as I use a mac) or is it a problem with their website?
EDIT: Seems to be fixed now
Last edited by robledouk; Mar 27, 2008 at 10:22 am
Apr 4, 2008, 4:54 am
#159
Join Date: Feb 2008
Programs: Flying Blue, Miles and More
Posts: 1
AMS -AUH return
After a lot of trouble booking via de KL website, I just called dutch FB centre and booked it via them. Still waiting for the eticket, but flight is confirmed and I can see it in my FB site. This went a lot quicker than via the website.
KL confirms the have problems with the site, but don't seem to be able to fix it.......
KL confirms the have problems with the site, but don't seem to be able to fix it.......
Apr 21, 2008, 6:12 pm
#160
FlyerTalk Evangelist
Join Date: Jun 2006
Location: IAD/DCA
Posts: 31,797
im also getting errors trying to login now, on both sites. (unable to respond, temp down, etc)
a few days ago it also kept telling me my pincode was incorrect, even though it wasnt. it took it on the 4th or so attempt.
a few days ago it also kept telling me my pincode was incorrect, even though it wasnt. it took it on the 4th or so attempt.
Jul 8, 2008, 4:35 am
#161
Join Date: Jun 2005
Location: 🇸🇬 🇭🇰 🇫🇷
Programs: Many
Posts: 4,749
As posted in another thread, there is a new award booking engine.
However, could someone explain the following issue I face when I try to book a one way AF award CDG-JNB. Taxes & surcharges are :
- for classic miles Tempo (35,000) : 163 EUR
- for open miles Affaires (110,000) : 199 EUR
- for classic miles Premiere (70,000) : 163 EUR
Why are taxes & surcharges higher when choosing open miles?
However, could someone explain the following issue I face when I try to book a one way AF award CDG-JNB. Taxes & surcharges are :
- for classic miles Tempo (35,000) : 163 EUR
- for open miles Affaires (110,000) : 199 EUR
- for classic miles Premiere (70,000) : 163 EUR
Why are taxes & surcharges higher when choosing open miles?
Jul 8, 2008, 8:27 am
#164
FlyerTalk Evangelist
Join Date: Feb 1999
Location: Seat 1A, Juice pretty much everywhere, Mucci des Coins Exotiques
Posts: 34,339
Two possible reasons. As I recall, the Chirac tax is higher for biz, and even higher for first. 2nd reason is that the taxable value of the award is higher.
Jul 8, 2008, 9:50 am
#165
Join Date: Jun 2005
Location: 🇸🇬 🇭🇰 🇫🇷
Programs: Many
Posts: 4,749
IIRC, Chirac tax is 40 EUR for Biz or First.
So apart from a(nother) mistake in the new booking engine, my point is : what game AF is trying to play by putting higher taxes on open miles than on standard miles award tickets?
So apart from a(nother) mistake in the new booking engine, my point is : what game AF is trying to play by putting higher taxes on open miles than on standard miles award tickets?