Flying Blue FAQ
Jun 4, 22, 3:50 am
#1336
FlyerTalk Evangelist
Join Date: Aug 2009
Location: Paris, France
Programs: AF/KL Flying Blue Platinum for life/Club2000 Ultimate, Accor ALL Diamond
Posts: 18,887
Originally Posted by atcanobbio
Not sure if this is the correct thread to ask but does the FB program allow awards to be booked for unaccompanied minors on a partner airline? In my case, I'd like to book my niece on a AM nonstop (LAX-GDL). I see award space on the FB app but it doesn't let me book since my niece is not old enough (she's 14yo).
Jun 4, 22, 11:33 pm
#1337
Join Date: Jun 2022
Programs: Flying Blue Silver | Marriott Platinum
Posts: 8
Question - I had a flight with at stopover, AF marketed (both legs) but DL executed. Due to a delay my second leg was rebooked by DL to a later flight, however due to the rebooking I no longer had a AF flight number but a DL flight number… result is I only received 50% XP extra for the first leg - will or should AFKL grant me the 50% extra on the 2nd leg too since the original booking was AF marketed?
Jun 5, 22, 12:59 am
#1338
Join Date: Jul 2018
Location: BRU,DXB,CDG
Programs: Flying Blue Platinum
Posts: 611
Originally Posted by thehyrax
Question - I had a flight with at stopover, AF marketed (both legs) but DL executed. Due to a delay my second leg was rebooked by DL to a later flight, however due to the rebooking I no longer had a AF flight number but a DL flight number… result is I only received 50% XP extra for the first leg - will or should AFKL grant me the 50% extra on the 2nd leg too since the original booking was AF marketed?
Jun 10, 22, 10:33 am
#1340
Join Date: Jun 2011
Location: FRA/SXB
Programs: AF/KLM FB Gold, AccorHotels Gold
Posts: 907
Originally Posted by physicsdude
I have a few silly questions. Do WestJet encore flights count for FB xp? Does FB still give out physical cards and/or luggage tags for when you get FB Gold?
Jun 10, 22, 10:35 am
#1341
Join Date: Jun 2022
Programs: Flying Blue Silver | Marriott Platinum
Posts: 8
Originally Posted by offvoice
Yes, contact Flying Blue asking for original routing credit.
Jun 13, 22, 7:22 am
#1342
Join Date: Oct 2019
Posts: 584
If one is Gold and gets between 101-179 (inclusive) XP in their requalification year, do they become Silver with zero XP or 1-79 XP? Does "Elite members will keep any surplus XP they gained" imply the 1-79 XP situation? This is basically the only hazy area of my mental model for FB status.
Jun 13, 22, 7:33 am
#1344
Join Date: Oct 2019
Posts: 584
Originally Posted by irishguy28
If you're Gold and you fail to hit 180XP, you start the next membership year with Silver status and 0XP.
You only get a rollover of XPs if you maintain your status level.
Going down in status automatically means starting with 0XP at the new, lower level.
You only get a rollover of XPs if you maintain your status level.
Going down in status automatically means starting with 0XP at the new, lower level.
"If you don’t reach the XP threshold to keep your level, you’ll move to a lower level after the validity of your current level ends. This lasts until the end of your qualification period or until you level up again. Elite members will keep any surplus XP they gained" (note that this is in the bullet about failing to requalify, so what would the surplus XP be in a failed requalification?)
(I'm working on a finite-state machine model of FB status, which is why I ask)
Jun 13, 22, 7:34 am
#1345
Join Date: May 2021
Programs: Flying Blue Gold, Ex-skywards Platnium
Posts: 216
Originally Posted by hhdl
If one is Gold and gets between 101-179 (inclusive) XP in their requalification year, do they become Silver with zero XP or 1-79 XP? Does "Elite members will keep any surplus XP they gained" imply the 1-79 XP situation? This is basically the only hazy area of my mental model for FB status.
Jun 13, 22, 7:37 am
#1346
Join Date: May 2021
Programs: Flying Blue Gold, Ex-skywards Platnium
Posts: 216
Originally Posted by thehyrax
Is it just me or is it next to impossible to contact Flying Blue? I am not getting a response from KLM or AF by chat, not FB directly by email... nothing.
Jun 13, 22, 7:54 am
#1347
FlyerTalk Evangelist
Join Date: Mar 2008
Location: Netherlands
Programs: Platinum: KL Gold: A3 Rust: BA
Posts: 25,993
Originally Posted by physicsdude
If you get that amount, you'll get silver tier for the next year with 1-79 excess XP. But if you have 179 XP, give a call and sometimes, they can give you a couple free XP points. I had a colleague who was 5 XP off of re-qualifying for platinum and when he called, they just gave him the 5 xp points.
Jun 13, 22, 8:56 am
#1348
Join Date: Jul 2015
Location: HAG
Programs: ST E+, *G, some hotel gold...
Posts: 3,786
Originally Posted by hhdl
I had thought it was 0 XP Silver, but then what to make of
"If you don’t reach the XP threshold to keep your level, you’ll move to a lower level after the validity of your current level ends. This lasts until the end of your qualification period or until you level up again. Elite members will keep any surplus XP they gained" (note that this is in the bullet about failing to requalify, so what would the surplus XP be in a failed requalification?)
(I'm working on a finite-state machine model of FB status, which is why I ask)
"If you don’t reach the XP threshold to keep your level, you’ll move to a lower level after the validity of your current level ends. This lasts until the end of your qualification period or until you level up again. Elite members will keep any surplus XP they gained" (note that this is in the bullet about failing to requalify, so what would the surplus XP be in a failed requalification?)
(I'm working on a finite-state machine model of FB status, which is why I ask)
Originally Posted by physicsdude
If you get that amount, you'll get silver tier for the next year with 1-79 excess XP. But if you have 179 XP, give a call and sometimes, they can give you a couple free XP points. I had a colleague who was 5 XP off of re-qualifying for platinum and when he called, they just gave him the 5 xp points.
Jun 19, 22, 9:50 am
#1349
Join Date: May 2021
Location: East Asia esp. near the Equator
Programs: AY (Emerald), OZ (*G), Accor All (Platinum)
Posts: 52
how to check fare when booking ticket for KLM webpage
Sorry for a noob question,
Tis is my first time checking out the KLM website and am trying to discern the fare class for a ticket, when I looked under ticket conditions at the booking page (after selection both segments) there was this line "Fare basis code: HS50ABSM".
Am uploading a screenshot also
Would I be wrong to assume this ticket was a H class fare? Assumption purely based on "H" being the first letter, so am fully prepared to be wrong
Am asking as trying to calculate earning rates for a ST FPP. Thank you in advance
Tis is my first time checking out the KLM website and am trying to discern the fare class for a ticket, when I looked under ticket conditions at the booking page (after selection both segments) there was this line "Fare basis code: HS50ABSM".
Am uploading a screenshot also
Would I be wrong to assume this ticket was a H class fare? Assumption purely based on "H" being the first letter, so am fully prepared to be wrong
Am asking as trying to calculate earning rates for a ST FPP. Thank you in advance
