Flying Blue FAQ
#961
FlyerTalk Evangelist
Join Date: Aug 2009
Location: Paris, France
Programs: AF/KL Flying Blue Platinum for life/Club2000 Ultimate, Accor ALL Diamond
Posts: 21,909
AF cooperates with Air Antilles on FDF-PTP-FSG/SXM. But tickets bought on airfrance homepages are around 30% more expensive than if booked directly with Air Antilles. If I buy a ticket with an Air Antilles code (S3 it is I think), can I reclaim xp and miles afterwards or do I have to pay the 30% extra to gain any xp and/or miles?
it usually counts as one flight only.
#965
Join Date: Sep 2017
Location: AMS
Programs: Flying Blue Platinum | Flying Blue Petroleum | Hilton Gold | Marriott Gold | Shangri-La Jade
Posts: 306
#966
Join Date: Aug 2016
Posts: 8
Earning Miles and gaining XP isn’t possible for:
- Tickets with a booking class not mentioned in the scheme below
- Reward tickets (tickets booked using Miles)
- Flights operated by Alitalia with flight numbers between: AZ900-999; 2469-249; 2730-2749; 2751-2758; 2790-2879; 2986-2999; 3012-3019; 3071-3083; 3554-3559; 3900-3940; 4000-4009; 4101-4599; 4750-4999; 5060-5209; 5260-5266; 5327-5372; 5401-5455; 5471-5641; 5684-5799; 7000-7010; 7019-7089; 7109-7160; 7169-7180; 7185-7209; 7218-7233; 7260-7293; 7410-7449; 7470-7501; 7522-7540; 7565-7599; 7622-7625; 7690-7699; 7706-7709; 7750-7797; 7872-7897; 7912-7946; 7979-7999; 8000-8039; 8901-9999
#967
Join Date: Jul 2015
Location: HAG
Programs: Der 5* FTL
Posts: 8,013
If you mean "Tickets with a booking class not mentioned in the scheme below", then that does not refer to the flight numbers, but a booking class other than in the earnings table (i.e. "Z")
#968
Join Date: May 2009
Location: AMS
Posts: 2,055
The double negative doesn't pertain to the flight numbers, and those flight numbers are those of non-skyteam codeshares. For example, AZ2751 is an Air Berlin flight. Every regular AZ-coded SkyTeam-operated flight is miles and XP-eligible.
#969
Join Date: Aug 2016
Posts: 8
I don't see a double negative - earning isn't possible on flights in that range - which AZ113 is not in.
If you mean "Tickets with a booking class not mentioned in the scheme below", then that does not refer to the flight numbers, but a booking class other than in the earnings table (i.e. "Z")
If you mean "Tickets with a booking class not mentioned in the scheme below", then that does not refer to the flight numbers, but a booking class other than in the earnings table (i.e. "Z")
#970
FlyerTalk Evangelist
Join Date: Feb 2002
Location: Montreux CH
Programs: FB Platinum, M&M FTL, BA Blue
Posts: 11,610
This is surely something I should know, but as FB Gold can I check a bag for free if I select an Economy Light fare? On *alliance this is not the case and bags have to paid for separately.
It just says "Extra check-in baggage allowance on SkyTeam flights" on the FB site. I would be looking at an itinerary with AF and UX as well.
It just says "Extra check-in baggage allowance on SkyTeam flights" on the FB site. I would be looking at an itinerary with AF and UX as well.
#971
Join Date: Nov 2017
Location: GOT
Programs: KL Plat
Posts: 484
This is surely something I should know, but as FB Gold can I check a bag for free if I select an Economy Light fare? On *alliance this is not the case and bags have to paid for separately.
It just says "Extra check-in baggage allowance on SkyTeam flights" on the FB site. I would be looking at an itinerary with AF and UX as well.
It just says "Extra check-in baggage allowance on SkyTeam flights" on the FB site. I would be looking at an itinerary with AF and UX as well.
#972
FlyerTalk Evangelist
Join Date: Feb 2002
Location: Montreux CH
Programs: FB Platinum, M&M FTL, BA Blue
Posts: 11,610
Thanks Solevita, so that means I can check in a bag on a Light fare, which is incredibly useful. You certainly don't get that with Lufthansa Group. This is why I prefer Skyteam, it has much more consistent benefits.
#973
FlyerTalk Evangelist
Join Date: Feb 2002
Location: Montreux CH
Programs: FB Platinum, M&M FTL, BA Blue
Posts: 11,610
Not strictly Flying Blue related, but I don't know where else to post to get a quick answer. I got my knickers in a bit of a twist today while booking an AF itinerary (DUS-CDG-MAD and vv) for my friend. She is subscribed to the AirEuropa SUMA programme and I realized later this evening that X-class earns no miles and therefore no segments in the SUMA programme (according to wheretocredit.com). The Air France call centre in France couldn't help, because the ticket had been booked on the German version of the site (I started on airfrance.fr, but it must have defaulted over to the German site, which makes sense I suppose).
Ideally, what I would like to do is cancel it and rebook it in the next available class up, which is V-class according to the call centre agent (they can't change the underlying booking class). This has to be done at the German call centre, but they already closed at 20h00 and it is impossible to cancel it online. How does the 24 hour cancellation policy really work? According to the French call centre, you have only until the end of the same day it was booked, not 24 hours. I really thought we had 24 hours in which to cancel for free and I thought this was very much the case in Germany (done it with LH and LX). I had a similar issue with AirEuropa earlier this year, so maybe the Latin countries have a different rule.
Any experiences with 24 hour cancellations? Of course, I myself am flying on the same itinerary, but crediting to Flying Blue, which is the only SkyTeam FFP which accepts X-class ... if wheretocredit is really right. I actually thought this was an award class normally.
Ideally, what I would like to do is cancel it and rebook it in the next available class up, which is V-class according to the call centre agent (they can't change the underlying booking class). This has to be done at the German call centre, but they already closed at 20h00 and it is impossible to cancel it online. How does the 24 hour cancellation policy really work? According to the French call centre, you have only until the end of the same day it was booked, not 24 hours. I really thought we had 24 hours in which to cancel for free and I thought this was very much the case in Germany (done it with LH and LX). I had a similar issue with AirEuropa earlier this year, so maybe the Latin countries have a different rule.
Any experiences with 24 hour cancellations? Of course, I myself am flying on the same itinerary, but crediting to Flying Blue, which is the only SkyTeam FFP which accepts X-class ... if wheretocredit is really right. I actually thought this was an award class normally.
#974
Join Date: Mar 2016
Location: CPT,AMS
Posts: 4,410
X class used to be award bookings but now it's also for revenue tickets which makes me wonder if wheretocredit is really updated, anyway you could use the refund form on their website for it - https://www.airfrance.de/cgi-bin/AF/...-remboursement or the KLM refund system - https://refunds.klm.com/rps/Forms/frmMain.aspx
#975
FlyerTalk Evangelist
Join Date: Feb 2002
Location: Montreux CH
Programs: FB Platinum, M&M FTL, BA Blue
Posts: 11,610
Actually, I'm scared to touch those forms (the KLM one rejects a 057 ticket number). On Sunday night at 22h I clicked through shoop.de (cashback portal) to make the reservation and I noticed this afternoon that the transaction had not gone through and the ticket hadn't been issued. So I called AF and the helpful agent took my card details again and issued the tickets. So does that mean the 24h period would count as from 22h on Sunday night, or 15h on Monday? I suspect the transaction possibly originally didn't go through because I clicked through a cashback portal. If the 24h period started at 22h on Sunday, then I would lose the ticket totally, which would be silly.
It's a lesson, though, that we still need to be careful with this question of booking classes. Earlier this year I got suckerpunched by a business class fare on AirEuropa which booked into U-class which doesn't earn in Flying Blue, or didn't then. Luckily it was booked through an OTA, opodo, and they changed it into an eligible booking class ... for a price of course. But at least I didn't lose out totally.
BTW X-class doesn't earn anything with anybody, according to wheretocredit, except Flying Blue. The AirEuropa SUMA site is awful, no info for Air France whatsoever.
It's a lesson, though, that we still need to be careful with this question of booking classes. Earlier this year I got suckerpunched by a business class fare on AirEuropa which booked into U-class which doesn't earn in Flying Blue, or didn't then. Luckily it was booked through an OTA, opodo, and they changed it into an eligible booking class ... for a price of course. But at least I didn't lose out totally.
BTW X-class doesn't earn anything with anybody, according to wheretocredit, except Flying Blue. The AirEuropa SUMA site is awful, no info for Air France whatsoever.