Flying Blue FAQ
Nov 15, 2017, 10:29 am
#901
FlyerTalk Evangelist
Join Date: Mar 2008
Location: Netherlands
Programs: KL Platinum; A3 Gold
Posts: 28,730
Of course you can swap boarding passes with the W-ticket holder, but then you arrive with a W-class ticket (which doesn't allow access), and have to "argue" with the lounge dragon that you technically *should* have access - which will be difficult to do as you have no status card to show, and when they look up your details (as provided on your boarding pass - which is someone else's) they will find that you (i.e. the other person) has no status whatsoever.
Nov 16, 2017, 1:12 am
#902
Join Date: Oct 2014
Posts: 27
Of course you can swap boarding passes with the W-ticket holder, but then you arrive with a W-class ticket (which doesn't allow access), and have to "argue" with the lounge dragon that you technically *should* have access - which will be difficult to do as you have no status card to show, and when they look up your details (as provided on your boarding pass - which is someone else's) they will find that you (i.e. the other person) has no status whatsoever.
Nov 16, 2017, 11:54 pm
#905
FlyerTalk Evangelist
Join Date: Aug 2009
Location: Paris, France
Programs: AF/KL Flying Blue Platinum for life/Club2000 Ultimate, Accor ALL Diamond
Posts: 21,922
any flight, operated by DL or one of its regional Delta Connection carrier and booked in an eligible fare class for miles earning in FB. For this last point, it means that you need to earn at least one mile for the flight being considered as a qualifying flight.
Nov 21, 2017, 7:03 am
#906
Join Date: Oct 2014
Posts: 27
A J ticket doesn't allow guesting privileges. If none of your party has Skyteam Elite Plus status, then the person in W doesn't get free lounge access.
(Some lounges are accessible to W passengers upon payment of a fee, in either miles of cash. See the premium economy pages on the AF website for details).
In order for YOU personally to guest someone into the lounge with your newly-minted Gold status - you will need to be able to prove that you have Gold status. If the flight you just stepped off of is the flight responsible for doing this, then the systems will not yet have updated to add the miles/segments or to update your status. Whether you wish to enter into debate with a lounge dragon to press your case, and whether it would be successful, is something that you can relate back to us after the event.
(Some lounges are accessible to W passengers upon payment of a fee, in either miles of cash. See the premium economy pages on the AF website for details).
In order for YOU personally to guest someone into the lounge with your newly-minted Gold status - you will need to be able to prove that you have Gold status. If the flight you just stepped off of is the flight responsible for doing this, then the systems will not yet have updated to add the miles/segments or to update your status. Whether you wish to enter into debate with a lounge dragon to press your case, and whether it would be successful, is something that you can relate back to us after the event.
"Since your flights will be operated by Air France, you can contact us by calling to our Customer Service in order to claim the Miles over the phone. Once those Miles will be credited we can prepare for you a certificate stated that you are Elite Plus member and which will give you the opportunity to use Gold benefits on return flight"
Hope this help you guys in the future, thanks everyone for providing so much information on the website!
Nov 28, 2017, 9:01 am
#907
Join Date: Nov 2017
Posts: 1
Hi all,
Quick question - last night booked an economy flight from DUB via AMS to KIX in April 2018.
Would like to upgrade return leg to business.
Rang but was told no availability, which I find very surprising as its still a long way off.
Could it be the case I'm too early to request the upgrade? When would be the best time?
Is it possible to process an upgrade using miles online? I couldn't see an option anywhere.
Thank you.
Quick question - last night booked an economy flight from DUB via AMS to KIX in April 2018.
Would like to upgrade return leg to business.
Rang but was told no availability, which I find very surprising as its still a long way off.
Could it be the case I'm too early to request the upgrade? When would be the best time?
Is it possible to process an upgrade using miles online? I couldn't see an option anywhere.
Thank you.
Dec 2, 2017, 7:50 pm
#908
Join Date: Feb 2016
Programs: Delta Platinum, Etihad Gold, Hilton Diamond
Posts: 139
Refund of upgrade award
If I purchase an upgrade with miles, can I get a full refund of these miles if I would want to cancel the upgrade? If time is an issue, I'm talking about purchasing the upgrade weeks before travel and canceling a few days before travel.
Dec 3, 2017, 3:38 pm
#909
Join Date: Aug 2013
Posts: 146
Anyone have any luck trying to book flights on KLM or Airfrance for delta/aeromexico flights? I see flights available on deltas website but not available on KLM or Airfrance. Ive tried calling flying blue but they can't find anything either.
Dec 3, 2017, 11:49 pm
#910
FlyerTalk Evangelist
Join Date: Aug 2009
Location: Paris, France
Programs: AF/KL Flying Blue Platinum for life/Club2000 Ultimate, Accor ALL Diamond
Posts: 21,922
Availability on DL websites doesn’t mean anything for availability to FB members. Each airline controls the inventory they give access to their own members and to the members of partner FFPs. Availability is usually higher for their own members than for partners.
Dec 5, 2017, 5:43 pm
#911
Join Date: May 2009
Location: AMS
Posts: 2,063
Tonight I noticed that, even though I'm currently only FB Ivory, I could select (standard) seats for free on all my upcoming KL flights both this year and next year. The only ones I could not do that for are two short-haul AF flights. EC and Exit row seats were all priced at the standard rate minus 10% discount.
Why? Glitch? Precursor to silver status which I will reach at the end of the month? Policy change?
Why? Glitch? Precursor to silver status which I will reach at the end of the month? Policy change?
Dec 6, 2017, 4:45 am
#912
Join Date: Jul 2015
Location: HAG
Programs: Der 5* FTL
Posts: 8,051
I believe that seat selection depends on your booking class. In June, I had a ridiculously expensive ticket issued, full flex Y I think. I had no status at all, in fact I deliberately left the FF number off the booking.
I could still select EC for free.
I could still select EC for free.
Dec 6, 2017, 5:40 am
#913
Join Date: May 2009
Location: AMS
Posts: 2,063
Yes, I'm aware of that but I'm not the kind of idiot that buys full fare tickets and pays for them out of his own pocket, so that can't really be it. Plus, this only changed recently, in that it was still asking for €5 a couple days ago. Unfortunately I don't check every day so I can't say exactly when that happened.
Dec 7, 2017, 4:10 pm
#914
FlyerTalk Evangelist
Join Date: Aug 2009
Location: Paris, France
Programs: AF/KL Flying Blue Platinum for life/Club2000 Ultimate, Accor ALL Diamond
Posts: 21,922
End of FB partnership with AS
From AgentConnect:
Air France (AF) and KLM (KL) will suspend their codeshare agreement and loyalty program with Alaska Airlines (AS) as of 01 April 2018.
Impact on customers booked on flights marketed by AF / operated by AS and flights marketed by KL / operated by AS:
Customers have already been rebooked or will be reported on the same flight operated by AS (using the AS flight number) or on a joint venture (JV) route.
The standard KLM policy for processing schedule changes will apply to customers traveling on flights marketed by KL.
Impact on the accumulation and use of Flying Blue Miles:
Flying Blue members can continue to earn Miles on AS until March 31, 2018. Missing Miles claims will be honored until September 30, 2018.
Flying Blue members may continue to use AS Miles for award tickets issued up to and including March 31, 2018, regardless of travel date.
Impact on customers booked on flights marketed by AF / operated by AS and flights marketed by KL / operated by AS:
Customers have already been rebooked or will be reported on the same flight operated by AS (using the AS flight number) or on a joint venture (JV) route.
The standard KLM policy for processing schedule changes will apply to customers traveling on flights marketed by KL.
Impact on the accumulation and use of Flying Blue Miles:
Flying Blue members can continue to earn Miles on AS until March 31, 2018. Missing Miles claims will be honored until September 30, 2018.
Flying Blue members may continue to use AS Miles for award tickets issued up to and including March 31, 2018, regardless of travel date.
Dec 9, 2017, 2:24 pm
#915
Join Date: Jul 2015
Location: HAG
Programs: Der 5* FTL
Posts: 8,051
Yes, I'm aware of that but I'm not the kind of idiot that buys full fare tickets and pays for them out of his own pocket, so that can't really be it. Plus, this only changed recently, in that it was still asking for €5 a couple days ago. Unfortunately I don't check every day so I can't say exactly when that happened.