Flying Blue FAQ
#211
Join Date: Jan 2005
Location: Washington, DC
Programs: DL DM/MM, and major hotels
Posts: 501
Expiring miles
Does anyone know what happens to an account if there had been no flight activity on a sky team carrier for 3 years? Does the whole account go away, or do miles start dropping off as they were accrued?
I have been putting all my flights on Sky miles and don't really want to lose some of the AF miles I have. - Perhaps time for a MR.
I have been putting all my flights on Sky miles and don't really want to lose some of the AF miles I have. - Perhaps time for a MR.
#212
Ambassador: Thai Airways
Join Date: Jan 2005
Location: Bangkok
Programs: UA 1k, TG Gold, LT Bonvoy Titanium, Hyatt Globalist, Hilton Diamond, IHG Diamond Ambassador
Posts: 1,034
expired miles would be dropped off depending on when they were accrued (3-yr window rule)
#213
Join Date: Aug 2008
Programs: Flying Blue PT
Posts: 3
Misallocated points
I recently flew full-price KLM business AMS-Accra, with my wife on an award ticket. My account has been credited with the flight, but at 0 miles! Nothing has appeared on her account. Has anyone else experienced this kind of thing?
#214
Join Date: Sep 2008
Posts: 3
Yes, exactly the same thing. If you look at your wife's boarding pass, you will see how this happened -- it will have your FB number on it. It was a pain, but I sorted it: First fill in the online missing miles claim. When that doesn't work, you get a fax number: you just have to fax all the details, with a cover letter. I had to do this twice, but it worked the second time.
#215
Ambassador: Thai Airways
Join Date: Jan 2005
Location: Bangkok
Programs: UA 1k, TG Gold, LT Bonvoy Titanium, Hyatt Globalist, Hilton Diamond, IHG Diamond Ambassador
Posts: 1,034
The 0 mile posted happened to me recently when I upgraded my BKK-CDG segment with my miles. I first emailed during the two weeks window, and got a standard reply to submit the claim, blah blah blah.. Then I resent another email on the 15th day after travel date asking my that segment was posted zero mile (I provided them the booking code and e-ticket number), I got a reply apologizing for the error and the mile was credited immediately without me having to submit anything.
#216
Join Date: Jul 2007
Location: Soest, The Netherlands
Programs: FB Elite Plus, LH lowest
Posts: 16
Changing open award for classic one?
Someone may know this from the top of his head, but I can't find the answer to the following:
Can I book an open (flex) reward, to be sure of a specific flight, and then cancel it and get my points back when I see a classic award becomes available for that same flight?
I wonder, by the way, when KL/AF will make classic awards go forever. They want us to pay the double amount, but I am going to resist them as long as I can.
Can I book an open (flex) reward, to be sure of a specific flight, and then cancel it and get my points back when I see a classic award becomes available for that same flight?
I wonder, by the way, when KL/AF will make classic awards go forever. They want us to pay the double amount, but I am going to resist them as long as I can.
#217
Moderator: Flying Blue (Air France & KLM), France and TravelBuzz!
Join Date: Jan 2001
Location: Paris, France, AF F+ Rouge pour toujours, Flying Blue whatever, LH FTL, HHonors Gold, formerly proud SCC Executive, now IC Ambassador, BA down to nobody, Grand Voyageur Le Club
Posts: 12,400
Of course. Never had a problem.
#218
Join Date: Apr 2007
Location: AMS
Programs: A number, but no status no more
Posts: 3,049
#220
Moderator: Flying Blue (Air France & KLM), France and TravelBuzz!
Join Date: Jan 2001
Location: Paris, France, AF F+ Rouge pour toujours, Flying Blue whatever, LH FTL, HHonors Gold, formerly proud SCC Executive, now IC Ambassador, BA down to nobody, Grand Voyageur Le Club
Posts: 12,400
#221
Join Date: Dec 2008
Location: Brighton, UK
Programs: Flying Blue Plat. / A-Club Plat. / Club Carlson Concierge
Posts: 15
Radisson upgrade as gold member
Hi,
I can read on the first page upgrades exist with Radisson SAS hotels as a member elite flying blue.
Is it still happening? What does it mean actually?
I would like to be aware, as I stay a lot in Radisson hotels, in Denmark mainly if it is important.
Thanks
I can read on the first page upgrades exist with Radisson SAS hotels as a member elite flying blue.
Is it still happening? What does it mean actually?
I would like to be aware, as I stay a lot in Radisson hotels, in Denmark mainly if it is important.
Thanks
#222
Join Date: Apr 2007
Location: AMS
Programs: A number, but no status no more
Posts: 3,049
Hi Toff,
From the partner pages, it looks like the Radisson chain offers upgrades, not Radisson SAS:
Radisson: http://www.klm.com/travel/ch_en/flyi...e=txt.partners
Radisson SAS: http://www.klm.com/travel/ch_en/flyi...e=txt.partners
Cheers,
GenevaFlyer
Radisson: http://www.klm.com/travel/ch_en/flyi...e=txt.partners
Radisson SAS: http://www.klm.com/travel/ch_en/flyi...e=txt.partners
Cheers,
GenevaFlyer
#223
Join Date: May 2005
Location: Bos
Programs: FB-Gold, SPG-Plat, Priority Club-Plat
Posts: 438
If I buy my ticket on nwa.com, and it's a V fare, and half the flight is on KL metal and the other half is on NW metal, will I get 100% of the miles flown on both KL and NW? I really get confused by the V fares.
#224
Join Date: Nov 2008
Location: PARIS
Programs: FLYING BLUE
Posts: 79
* If flight number is KL you will have 100% on V class middle haul
25% on V class long haul
Hope it is more clear!
#225
Join Date: May 2005
Location: Bos
Programs: FB-Gold, SPG-Plat, Priority Club-Plat
Posts: 438