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FlyingBlue Award Involuntary Downgrade Business to Premium Economy

FlyingBlue Award Involuntary Downgrade Business to Premium Economy

Old May 30, 2024, 7:04 am
  #1  
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Join Date: Jul 2009
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FlyingBlue Award Involuntary Downgrade Business to Premium Economy

The day before my flight AF downgraded CDG-DTW from 777-300 to 777-200 and lost 20 business class seats as a result. I was downgraded from Business to Premium Economy on this award ticket I paid 50,000 miles and $325 USD Taxes/Fees on. What compensation should I expect from Air France? EU 261 dictates 75% of the fare paid, but this is an award booking. Feedback is appreciated so I know what to pursue.
robdls is offline  
Old May 30, 2024, 7:15 am
  #2  
 
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75% of the fare paid is 37.500 miles plus 75% of the airline surcharge within the taxes&fees.
f0zzyNUE is offline  
Old May 30, 2024, 8:19 am
  #3  
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You may also call FB and ask to be put on another flight in J, or same flight but next day for instance, if you prefer this option.
Goldorak is offline  
Old Jun 12, 2024, 9:16 pm
  #4  
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UPDATE: I was offered 326.24 USD travel voucher as compensation. Not sure how they arrived at this value given I paid miles.
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Old Jun 12, 2024, 11:43 pm
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Originally Posted by robdls
UPDATE: I was offered 326.24 USD travel voucher as compensation. Not sure how they arrived at this value given I paid miles.
I'd ask for 37.500 miles to be redeposited to your account which would be 75% of the fare paid (in miles).
cigarclub_nl likes this.
f0zzyNUE is offline  

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