Flying Blue Family option missing from account

Old Feb 1, 2024, 5:06 pm
  #1  
Original Poster
 
Join Date: Apr 2012
Location: Southwest Michigan
Posts: 30
Flying Blue Family option missing from account

I'm trying to help a friend get set up with her family on Flying Blue. For some reason the "Flying Blue Family" option is not available in her dashboard. Is this a glitch or do new accounts not have this option?
fordpickup is offline  
Old Feb 1, 2024, 7:08 pm
  #2  
 
Join Date: Oct 2018
Location: SAN, CDG
Programs: FB Plat
Posts: 59
To get to Flying Blue Family, I log into the Air France website then go to My Profile. Then it's the fourth option down under Flying Blue (see screen capture below).

When I log in with my wife's credentials, When my wife logs in, she doesn't have the 'Family' option because the points go only one way (from her account to mine since I'm the one who established the family account).

HTH


paris1000 is offline  
Old Feb 2, 2024, 7:57 pm
  #3  
 
Join Date: Jul 2023
Posts: 85
She probably belongs to a family already.

Ask her to check the profile dashboard page. It will yell you who the leader is.

jondo is offline  
Old Feb 3, 2024, 2:12 pm
  #4  
 
Join Date: Oct 2018
Location: SAN, CDG
Programs: FB Plat
Posts: 59
Originally Posted by jondo
Ask her to check the profile dashboard page. It will yell you who the leader is.
Well that's interesting, and thanks for posting the info.

On my wife's Dashboard there isn't a link to FB Family in the menu on the left (website, not app) as there is on my Dashboard, so ok she's not the Family Leader so no such link.

But we never noticed until now that indeed she can see who is the leader and how many miles have been transferred, but that info is down lower on the page below her FB activity. A bit odd of a setup, but whatever.

Last edited by paris1000; Feb 3, 2024 at 2:13 pm Reason: Added: (website, not app)
paris1000 is offline  
Old Feb 11, 2024, 1:45 pm
  #5  
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Join Date: Apr 2012
Location: Southwest Michigan
Posts: 30
She just made the account, so she's not part of a family. It was just really odd. Still is. She ended up doing something different with miles so it worked out.
fordpickup is offline  

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