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-   -   COVID-19: waivers for award tickets (https://www.flyertalk.com/forum/air-france-klm-other-partners-flying-blue/2012244-covid-19-waivers-award-tickets.html)

Gajan 2020-04-14 13:20:02

(Wikipost) COVID-19: waivers for award tickets
 
URL to Flying Blue news: https://www.flyingblue.nl/en/news/coronavirus-updates

We will continue to monitor the situation closely as it evolves. We are committed to sharing details and updates with you as soon as they become available. In case you have any questions about the implications regarding your situation, please see the frequently asked questions about this topic below:

If the travel date of your Reward Ticket or Promo Reward Ticket was before 31 May, 2020.
- The rebooking, reissuing, or refund of your ticket must be completed on or before 30 September, 2020.
- The rebooked travel date must be before 30 November, 2020.

For trip cancellations with Reward Tickets or Promo Tickets:
- Penalty fees for trip cancellations are waived.
- Whether you have a Reward Ticket or Promo reward ticket, your Miles will be re-credited to your Flying Blue Member account and airport taxes on the credit card used for payment.
- Ticketing fees are non refundable.

For change of travel dates with Reward Tickets or Promo Tickets:
- Flights booked with Air France and KLM, you will be reissued a ticket with same route, airline and booking class.
- Flights booked with other airlines partners flights or in combination with AF/KLM flights, you will be reissued a ticket with same route, airline and booking class. If we are unable to reissue a ticket with the same route, airline and booking class, we will issue a new one upon your request.


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