KLM Ticket and code with Wideroe
Dec 24, 2019, 7:19 am
#1
Original Poster
Join Date: Mar 2016
Programs: Flying Blue Platinum
Posts: 177
KLM Ticket and code with Wideroe
Afternoon all
This morning I purchased a ticket on the KLM website for a fight from Paris to Tromso. Every single flight is coded for KLM under KL.
I took the light option because of my Platinum status. But according to the Platinum line I won't enjoy the benefits when it comes to the flight with Wideroe even though it is operated by KLM.
Earlier this year I had a similar experience on a flight from Amsterdam to Paris via Helsinki. The Platinum line said I wouldn't enjoy any benefits but in the end I did.
So what's the deal? Am I missing something as I was under the impression that all my benefits are there.
This morning I purchased a ticket on the KLM website for a fight from Paris to Tromso. Every single flight is coded for KLM under KL.
I took the light option because of my Platinum status. But according to the Platinum line I won't enjoy the benefits when it comes to the flight with Wideroe even though it is operated by KLM.
Earlier this year I had a similar experience on a flight from Amsterdam to Paris via Helsinki. The Platinum line said I wouldn't enjoy any benefits but in the end I did.
So what's the deal? Am I missing something as I was under the impression that all my benefits are there.
Dec 24, 2019, 8:18 am
#3
Join Date: Mar 2016
Location: CW
Programs: Marriott titanium, KL/AF FB Ulti
Posts: 644
I’ve done Tromso-Bergen-Amsterdam on Wideroe/KL but KL ticketed and marketed. In Tromso I don’t recall having had any priority or lounge access, but I do remember a lot of issues with checking my bag. Their systems didn’t mention any luggage allowance.
Dec 24, 2019, 8:23 am
#4
Moderator: Aegean Miles+Bonus
Join Date: Oct 2009
Location: AMS / ATH
Programs: AFKL Plat, A3 Gold
Posts: 7,338
The problem is that this flight is not operated by KLM but by Wideroe. Your Flying Blue status has no value on board Wideroe, even if you purchased the flight on a KL-flight number.
Dec 24, 2019, 8:30 am
#5
Original Poster
Join Date: Mar 2016
Programs: Flying Blue Platinum
Posts: 177
Dec 24, 2019, 10:59 am
#7
Moderator: Aegean Miles+Bonus
Join Date: Oct 2009
Location: AMS / ATH
Programs: AFKL Plat, A3 Gold
Posts: 7,338
That's odd as I don't believe that KLM flies to Tromso. When checking the available itineraries on the KLM website (Paris - Tromso) only an itinerary comes up that involves a flight from Bergen to Tromso (On Wideroe). What flights are you booked on?
Dec 24, 2019, 12:13 pm
#8
Original Poster
Join Date: Mar 2016
Programs: Flying Blue Platinum
Posts: 177
I booked via KLM this morning through their site. The issue came when the confirmation email clearly stated that all flights were operated by KLM. The ticket stated Wideroe. The other thing that doesn't get mentioned anywhere is it appears you have to exit the airport to then check in again for the flight to Tromso. My outward journey has one hour turnaround!!!
Dec 24, 2019, 1:49 pm
#9
Moderator: Aegean Miles+Bonus
Join Date: Oct 2009
Location: AMS / ATH
Programs: AFKL Plat, A3 Gold
Posts: 7,338
It all depends on the details - the exact flight numbers.
However..when you have purchased all of these flights together on one ticket it is almost guaranteed that your flights will interline, i.e. your luggage will be directly checked through to the final destination, and you should get a boarding pass for all flights from the moment you first check in.
What is possible is that when arriving at a transfer point that you will have to exit the secure zone and re-pass through security, however if the ticket is sold by KLM there should be enough time to do so.
However..when you have purchased all of these flights together on one ticket it is almost guaranteed that your flights will interline, i.e. your luggage will be directly checked through to the final destination, and you should get a boarding pass for all flights from the moment you first check in.
What is possible is that when arriving at a transfer point that you will have to exit the secure zone and re-pass through security, however if the ticket is sold by KLM there should be enough time to do so.
Dec 24, 2019, 1:53 pm
#10
Join Date: Mar 2016
Location: CPT,AMS
Posts: 4,410
It all depends on the details - the exact flight numbers.
However..when you have purchased all of these flights together on one ticket it is almost guaranteed that your flights will interline, i.e. your luggage will be directly checked through to the final destination, and you should get a boarding pass for all flights from the moment you first check in.
What is possible is that when arriving at a transfer point that you will have to exit the secure zone and re-pass through security, however if the ticket is sold by KLM there should be enough time to do so.
However..when you have purchased all of these flights together on one ticket it is almost guaranteed that your flights will interline, i.e. your luggage will be directly checked through to the final destination, and you should get a boarding pass for all flights from the moment you first check in.
What is possible is that when arriving at a transfer point that you will have to exit the secure zone and re-pass through security, however if the ticket is sold by KLM there should be enough time to do so.
Dec 25, 2019, 12:01 am
#11
Original Poster
Join Date: Mar 2016
Programs: Flying Blue Platinum
Posts: 177
Dec 25, 2019, 1:02 am
#12
Join Date: Mar 2016
Location: CPT,AMS
Posts: 4,410
The MCT for this connection is 50 minutes so I suppose it is doable, that being said it's not a connection I would personally book (but I've only ever flown to BGO once and never connected there), please report back on your experience...
Dec 25, 2019, 5:35 am
#13
Join Date: Mar 2010
Location: France
Programs: FB Plat for Life, UAMP, BAEC, Accor ALL Platinum, Marriott silver, Hilton, Meliá silver.
Posts: 3,117
MCT does not apply to connections where you have to pick up luggage and check in again, does it?
Dec 25, 2019, 6:02 am
#14
Join Date: Mar 2016
Location: CPT,AMS
Posts: 4,410
Dec 26, 2019, 8:42 am
#15
FlyerTalk Evangelist
Join Date: Mar 2008
Location: Netherlands
Programs: KL Platinum; A3 Gold
Posts: 28,697
This must be wrong.
KLM will not sell you flights on their own services but coded with a non-Skyteam, non-FB partner airline (such as Wideroe).
Think about it: what possible reason could there be for KLM to sell you a ticket on their own flight but using such an obscure airline's codeshare?