Identity Theft or Clerical Error? What is the downside to just saying nothing?
Last month, I received a post-flight customer satisfaction survey from AF. Since I have not flown AF for a couple years, I ignored it. More recently, Award Wallet notified me that my AF account bumped up by a significant number of miles. I only had about 11K in that account and they were about to expire, so I felt a little wave of glee at the windfall. Then, I got to thinking about how and why my Flying Blue AND email address are associated with someone else jetting between Paris and DC. It could be a harmless crossing of wires, but maybe someone has stolen my identity and is flying around pretending to be me...? Ridiculous, right? I don't know what to make of it, but I really would love to keep those miles, or at the very least have my two-year expiration calendar reset. Any thoughts or insight into why this has happened? What do you think the downside of just sitting quietly would be? What would you do? Sit on the miles and hope for the best or call AF in the spirit of breaking up an international identity theft ring? ;-)
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Why not just log in to your FB account and see what activity has posted to cause your mileage increase?
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Originally Posted by caliform
(Post 31414179)
Why not just log in to your FB account and see what activity has posted to cause your mileage increase?
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99.99% chance that it is just a glitch. Knowing that it is a flight to the US with all security involved with biometric passports, US immigration formalities, etc, the likelihood that it is an ID theft is close to 0. Just keep an eye open on this. If you have another occurrence, then you may start to investigate this. But at that point, I would say that there is nothing to worry about. You may also rest your password with FB. |
A few years ago, I was on a IAD-AMS flight. At IAD, I visited the lounge, had a nice glass of champagne, then boarded my flight and flew to AMS, all well. The next day, I went to my KLM app to check whether the miles were credited (I got op-upped, so I was curious if I get the miles for the original or the op-up class) and found a complete stranger's flight (IAD-AMS-LAD, IIRC). I called KLM and they investigated and told me that my FB number was added to the reservation in the AF lounge at IAD. They promptly removed the nr from the passenger's booking. But apparently, the stranger used the boarding pass with my FB number to enter the KLM lounge at AMS. I found it weird that someone can enter one person's FB number for a complete stranger...
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Originally Posted by ok986
(Post 31417933)
A few years ago, I was on a IAD-AMS flight. At IAD, I visited the lounge, had a nice glass of champagne, then boarded my flight and flew to AMS, all well. The next day, I went to my KLM app to check whether the miles were credited (I got op-upped, so I was curious if I get the miles for the original or the op-up class) and found a complete stranger's flight (IAD-AMS-LAD, IIRC). I called KLM and they investigated and told me that my FB number was added to the reservation in the AF lounge at IAD. They promptly removed the nr from the passenger's booking. But apparently, the stranger used the boarding pass with my FB number to enter the KLM lounge at AMS. I found it weird that someone can enter one person's FB number for a complete stranger...
You really should not do this. Keep boarding passes and luggage tags until you can safely dispose of them yourself. They contain enough information to enable people to cause problems (such as logging on as cancelling your flights, at a minimum!) |
Originally Posted by irishguy28
(Post 31418155)
It sounds like you left an old boarding pass or something else of yours lying around - the coincidence of this person discovering your FB number at IAD airport is just too big otherwise.
You really should not do this. Keep boarding passes and luggage tags until you can safely dispose of them yourself. They contain enough information to enable people to cause problems (such as logging on as cancelling your flights, at a minimum!) |
Originally Posted by ok986
(Post 31418252)
Actually, the lounge dragon took my old BP and gave me the new one (since she got a beep that I was op-upped when I checked into the lounge). I remember it very clearly since it was my first op-up. I was transiting at IAD from a domestic DL flight.
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Originally Posted by ok986
(Post 31418252)
Actually, the lounge dragon took my old BP and gave me the new one (since she got a beep that I was op-upped when I checked into the lounge). I remember it very clearly since it was my first op-up. I was transiting at IAD from a domestic DL flight.
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Originally Posted by Gajan
(Post 31419236)
Within SkyTeam (most/all?) airlines share the name of the account holder with the corresponding frequent flier number. Once I accidentally tried to input my number in my wife’s frequent flier field and it gave the error that the name does not match the card holder. So not sure how this happened when flying AF/KL when Flying Blue is your programme.
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