Award search shows disabled on AF/KL site

Old Jul 1, 19, 7:54 pm
  #1  
formerly darshakthakore
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Join Date: Dec 2015
Location: Rockies
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Question Award search shows disabled on AF/KL site

Hi all,
I'm somewhat new to using the FB program. I've had an FB account for a while but haven't used it for anything so far. I recently saw a Citi TY points transfer offer and also the promo awards on FB site so I was searching for some award space on AF/KL. I was able to search it for a couple of times earlier in the day but later on when i returned to check for some alternate dates, I'm getting a weird "disabled" indicator on the site and i'm not able to search for any awards. Is that normal ? Do they have some sort of limit on the number of searches or have i triggered some sort of fraud signal ?

FWIW, I haven't received any email notifications.

Would appreciate if someone can shed some light. Thanks in advance
arshi007 is offline  
Old Jul 2, 19, 10:12 am
  #2  
 
Join Date: Nov 2014
Location: FR
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Posts: 152
Although it works well for me at the moment, what you describe is far from being an uncommon glitch on the FB website. You may have more luck tomorrow, don't worry and be patient!
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Porcepic is offline  
Old Jul 3, 19, 8:24 am
  #3  
formerly darshakthakore
Original Poster
 
Join Date: Dec 2015
Location: Rockies
Programs: UA Gold, HHonors Diamond, Bonvoy Gold
Posts: 61
thanks for the clarification.
i was worried that my account got locked or something.
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Old Jul 10, 19, 4:09 am
  #4  
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Join Date: Mar 2008
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Not yet.

That happens only after you transfer points in and make your booking!
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