FB and Accor 'Miles+Points'

Old Jun 21, 19, 3:27 am
  #31  
 
Join Date: Oct 2014
Programs: FB:Gold, Le Club Accor Hotels:Gold
Posts: 16
Originally Posted by mlin32 View Post
Boo, I'm still getting a technical error......
Are your first / last names matching exactly on both programmes? I have more than 1 "last name" and was also getting an error message. I wrote to accor and asked them to amend it so that it matches my name on the flying blue account - they were pretty quick and once fixed I could link my accounts with no further problems...
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Old Jun 21, 19, 10:17 am
  #32  
 
Join Date: Feb 2017
Location: Stuttgart
Programs: Topbonus, Flying Blue, Skymiles, Boomerang Club, Miles & More
Posts: 13
Does anyone knows whether flights booked under codeshare numbers are crediting? For example KLM operated flight under DL flight number, FB account linked in the reservation on 006 Delta ticket number?
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Old Jun 21, 19, 10:20 am
  #33  
 
Join Date: Feb 2017
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Edit: went through the T&C and it states that the flight has to be marketed by AF or KL. So codeshares on AF KL metals are excluded.
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Old Jun 21, 19, 2:23 pm
  #34  
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Originally Posted by vinzbg View Post
Edit: went through the T&C and it states that the flight has to be marketed by AF or KL. So codeshares on AF KL metals are excluded.
Yes. T&C are very clear. AF/KL-marketing AND operating.
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Old Jun 27, 19, 3:28 am
  #35  
 
Join Date: Jan 2009
Location: MIL, PAR
Programs: FB Gold (E+),TK Elite(*A Gold)
Posts: 576
Just applied. I have a business trip late July with KLM and Accor as hotel. I will see how it works! It is a nice way to combine them in a package.
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Old Jun 27, 19, 8:55 am
  #36  
 
Join Date: Apr 2017
Posts: 48
I had already several stays planned in ibis/novotel and flying there with KL. First one is next week! I've signed up couple days ago. Will keep you posted on progress
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Old Jun 27, 19, 9:42 pm
  #37  
 
Join Date: Jun 2005
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Here is the Accor statement after a recent stay:




and nothing on the FB statement.

Not sure to understand something there.
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Old Jun 28, 19, 3:03 am
  #38  
 
Join Date: Jan 2015
Location: France
Programs: FB Gold - BA EC - Le Club Accor Hotels Gold
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Originally Posted by bodory View Post
Here is the Accor statement after a recent stay:




and nothing on the FB statement.

Not sure to understand something there.
Same for me after 2 AF flights and 2 Accor nigths, nothing in FB. Only the same statement than above on my Accor account.
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Old Jun 28, 19, 3:37 am
  #39  
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Credit from partners, especially non-flying partners, can take time before being credited. I would not expect a credit from Accor to make its way quasi-instantly onto my FB account. Give it a few weeks and see, I would say.
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Old Jun 28, 19, 8:16 am
  #40  
 
Join Date: May 2005
Location: London
Programs: BA Silver, FB Plat, Accor Gold, IHG Gold, BW Plat, Wyndham rewards Plat
Posts: 1,063
Same here

Originally Posted by SteveCanary View Post
Same for me after 2 AF flights and 2 Accor nights, nothing in FB. Only the same statement than above on my Accor account.
Same as SteveCanary and Bodory

Have had three Accor hotel stays and 2 AF flights since 23rd June. The first two Accor stays and both flights have posted in the regular way. '0 points and 1 night' (ie the first bonus) posted on Accor site a day after the first Accor stay, but no points on Accor for either of my AF flights and nothing at all in Flying Blue (neither the welcome bonus nor any miles from the three hotel stays).
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Old Jun 29, 19, 9:09 pm
  #41  
 
Join Date: Feb 2006
Location: NYC
Programs: BA BAEC Gold (oW Emerald), AF/KLM FB Plat (ST E+), *Alliance Nada
Posts: 166
KLM that good???

Hello all:

So, I'll be flying from JFK to CDG, connecting in AMS, all in business class (fare class 'I' actually).

On the KLM app, you are usually shown approximately how many miles and XP you are expected to earn after the completion of the trip. KLM is usually good at this, although it sometimes makes some mistakes (e.g. I upgrade from W to J using FB miles, KLM app says I earn XPs corresponding to J-class, which is obviously wrong).

In this case, it is simple: total XPs earned should be 90XP (2x 30XP + 2x 15XP).

However, the app shows 95XP (see screenshot attached). I am pretty sure it used to show 90XP before. The question is: do you think the additional 5XP comes from the Miles+Point welcome bonus?

Cheers,
-vinnyc


Last edited by vinnyc; Jun 29, 19 at 9:12 pm Reason: missing screenshot
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Old Jun 30, 19, 2:56 am
  #42  
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Originally Posted by vinnyc View Post
In this case, it is simple: total XPs earned should be 90XP (2x 30XP + 2x 15XP).

However, the app shows 95XP (see screenshot attached). I am pretty sure it used to show 90XP before. The question is: do you think the additional 5XP comes from the Miles+Point welcome bonus?
I doubt it. Indeed, you should earn 90 XP on such a trip.
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Old Jul 4, 19, 5:50 am
  #43  
 
Join Date: Dec 2014
Programs: Flying Blue Gold, Accor Gold, Hilton Gold, Marriott Gold
Posts: 143
After two week and several attempts, I finally managed to link my accounts using this link .https://www.flyingblue.nl/en/partner...s/presentation.

Shame that I won't get anything extra from the transatlantic trip last week.

CT
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Old Jul 4, 19, 6:23 am
  #44  
 
Join Date: Dec 2015
Programs: FB platinum
Posts: 129
So after a recent trip with AF and accor hotels, I did receive the bonus XP in FB and the miles for the Hotel stays:

On the accor side, I received the extra night, but no points for the flights

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Old Jul 4, 19, 8:41 am
  #45  
 
Join Date: Nov 2018
Location: Hull, UK
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Originally Posted by lynxy View Post
So after a recent trip with AF and accor hotels, I did receive the bonus XP in FB and the miles for the Hotel stays:

On the accor side, I received the extra night, but no points for the flights

Considering it worked okay for FB side I'd gather that the Accor side are perhaps being slow in matching the systems? I'd expect small teething issues here and there on a new partnership like this. Like the others have said, If it's still like this after a few weeks it would definitely be good to contact Accor. Will have to see how it works for me for my stay in a couple of weeks.
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