Miles from my AF MC from Bank of America not posting- what to do?
Apr 3, 2019, 8:59 am
#1
Original Poster
Join Date: Jul 2008
Programs: AZ,Ba,,UA,DL,AA Gold ,Hyatt Platinum,Amex Plat., Hilton Diamond, SPG Gold
Posts: 193
Miles from my AF MC from Bank of America not posting- what to do?
Hi,
The statement for my Bank of America Air France MasterCard closed on 25 March and I earned close to 3000 AF miles. So far the miles have not posted. I called BA and they said the mikes were sent over that same day. I called AF and they said the miles were never received.
What do I do? In all my years (20+) of using credit cards to earn miles this has never happened to me.
Any suggestions you can offer will be greatly appreciated.
The statement for my Bank of America Air France MasterCard closed on 25 March and I earned close to 3000 AF miles. So far the miles have not posted. I called BA and they said the mikes were sent over that same day. I called AF and they said the miles were never received.
What do I do? In all my years (20+) of using credit cards to earn miles this has never happened to me.
Any suggestions you can offer will be greatly appreciated.
Apr 3, 2019, 9:06 am
#2
Join Date: May 2015
Location: RBA / TBS
Programs: AF Gold / Accor Gold / Hilton Diamond / TP Silver / A3 Gold
Posts: 2,741
how long does it usually take ?
the only one who should check in my opinion is your bank , as the action is coming from them
so if they said it was done , ask them for receipt or proof so you can contact flying blue (be aware that flying blue is a separate entity within theAirFrance/KLM group)
the only one who should check in my opinion is your bank , as the action is coming from them
so if they said it was done , ask them for receipt or proof so you can contact flying blue (be aware that flying blue is a separate entity within theAirFrance/KLM group)
Apr 3, 2019, 9:12 am
#3
Original Poster
Join Date: Jul 2008
Programs: AZ,Ba,,UA,DL,AA Gold ,Hyatt Platinum,Amex Plat., Hilton Diamond, SPG Gold
Posts: 193
The miles normally post the same day or the day after the statement closing.
I just called BA and opened a case.
I just called BA and opened a case.
Last edited by NickyEWR; Apr 3, 2019 at 9:22 am
Apr 4, 2019, 3:23 am
#4
Join Date: May 2012
Location: AMS
Programs: BA KL LH Hilton Marriott
Posts: 1,230
I was originally asking myself "What does British Airways" have to do with this?" but I presume BA is an abbreviation over there for B of A …
For the Dutch Amex to Flying Blue transfers there is always a confusing way in which the miles post. Th miles shown on the bank statement are not the same as the miles which post, some of them only make it on to the next month's credit. I suppose that is not your case as you state that they normally post the next day.
For the Dutch Amex to Flying Blue transfers there is always a confusing way in which the miles post. Th miles shown on the bank statement are not the same as the miles which post, some of them only make it on to the next month's credit. I suppose that is not your case as you state that they normally post the next day.
Apr 4, 2019, 5:21 am
#5
FlyerTalk Evangelist
Join Date: Mar 2008
Location: Netherlands
Programs: KL Platinum; A3 Gold
Posts: 28,697
