Flying Blue Contact #

Old Mar 3, 19, 8:32 am
  #1  
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Flying Blue Contact #

Been on hold for over an hour yesterday and over an hour yesterday - Need to cancel 2 Flying Blue tickets but nobody picks up - Is there any alternate or "secret" numbers? I'm calling from the US, been using 800-375-8723

Thanks!
jeremybe is offline  
Old Mar 3, 19, 8:43 am
  #2  
 
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I wouldn't be surprised if that call gets routed to FR or NL, and nobody picks up because you are calling outside of opening/office hours.

The NL opening hours are (CET):
+31 20 474 77 47

Van maandag tot vrijdag 08:00 - 21:00
zaterdag 08:00 - 20:00
zondag 09:00 - 17:00

For France its daily 06:30-22:00 (CET).

You could try calling the FR or NL number directly if it really does not work out through the US number. Though I suspect there will always be some waiting time though, and an hour does not sound crazy much to me too be honest. I think that people with status generally are being put at the front of the queue as well, meaning it may take a while if you don't have status.
Xandrios is offline  
Old Mar 3, 19, 10:29 am
  #3  
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Originally Posted by Xandrios View Post
+31 20 474 77 47.
I can recall the days when that number could be reached 24/7.

Johan
johan rebel is offline  
Old Mar 3, 19, 2:06 pm
  #4  
 
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Originally Posted by johan rebel View Post
I can recall the days when that number could be reached 24/7. Johan
Those were the days my friend ...
carnarvon is offline  
Old Mar 4, 19, 1:18 am
  #5  
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According to the KLM website, the number +31204747747 is open 24/7: https://www.klm.com/travel/nl_nl/cus...ht_changes.htm
And otherwise twitter and facebook are quite reactive. They even have whatsapp now
yno is offline  
Old Mar 4, 19, 2:15 am
  #6  
 
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Its the general KLM number, but when you choose to talk to FB there are stricter opening hours. The hours I quoted are straight from the FB website.
Xandrios is offline  
Old Mar 4, 19, 5:10 am
  #7  
yno
 
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It depends what the original posted ment with flying blue tickets: are these awards tickets (then FB it is you need to talk to) or regular AF or KL tickets that the general number can deal with?
yno is offline  

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