Award Booking on China Southern
 

What rule is that?

To your first question: yes, no problem, done it just three weeks ago.
To your second question: if you mean, you can book a ticket with your miles for someone else: yes, no problem. Otherwise I don't understand that question.

I just booked a CZ award and could only get an AF confirmation code and ticket #.

Neither works on CZ's website. How can I access my booking on CZ's site?

CZ's website is awful. Also, they often (always?) use their own separate PNR (VFNR or whatever they call it). You can get it here if you have your ticket number.

I am having exactly the same issue with an award booking on MU. I have the Flying Blue confirmation code and a ticket number, but no way to access the booking on China Eastern's website (it's a domestic flight within the PRC). Any advice?

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Edit: I should add that the ticket number visible on the Flying Blue website (13 digits starting with 074...) is not compatible with the e-ticket verification system on the MU website.

Use : www travelsky.com /tsky/

I have put space (or it did not work)

Translate with google translate,
Sometime ticket 006, 074 will work, sometime not....

The last 4 posts are about MU, not CZ.

I believe the website you linked to takes only CZ ticket #s . The ticket # AF gave me is different - I believe it's an AF ticket #.
AF agent was able to get me a different confirmation code (6 digits, alphanumeric), but he could only provide one ticket #.

So no one knows how to check CZ award bookings, except maybe to call CZ directly?

My ratio is about 50%

One "tricky" thing with award ticket with CZ or MU, is you must have your passport # (or an ID) put in the reservation.
If it is not there, it screew up (even sometime it is a nightmare at airport with MU (less with CZ)).
The ONLY way to be sure it is there, is to CALL

There should only ever be one ticket number. 15 numeric digits of which the first 3 indicate which airline has issued it. There can be more than one PNR, booking reference, 6 alphanumeric, which
various airlines use to refer to the booking in their systems

Thanks, I will try that (and the Chinese-speaking line was never an option for me...). Travelsky didn't work.

Thanks for the heads-up. In your experience, is it sufficient to fill in the API form on the KLM/AF website? Or do you also need to provide the information to the airline directly?

Even you fill up everything .
The problem is the AF/KL/DL system did not update "correctly" the Chinese airline system.

I have some bad experience with some award ticket.
I suggest you call the airline to be sure your ID (can be your passeport) is there. Most of the time, it is not there.

Have your ID add BEFORE you go to airport (or if you like to run between the Chinese airline and the AF/KL/DL desk (and if is no help desk because it is a small airport.... ---> nightmare !!!)).

The Chinese airline will not issue ANY boarding pass before the airline who give you the award ticket have put your ID.

Can you update us on how it goes?

Of course! I have just input all of the Advance Passenger Information into the KLM/AF website. I'll give it a week to flow through the system before I try to call MU and work out whether they've received it or not. Hopefully I can get a carrier PNR at the same time. The flight itself is not until August.

Any updates on this? I have the exact same issue for an upcoming flight from YUS and there is a high chance the check-in staff will have never heard of a Flying Blue, let alone have dealt with an AF plated redemption ticket, so I'm very glad I stumbled upon this thread!

Thanks for this message - it reminded me that I still hadn't called MU!

I just called their EU customer services line. The agent was able to locate my booking from my name and flight details. She confirmed that MU has received the advanced passenger information (including passport) from KLM. She also gave me a five-digit booking reference which I can't find a use for anywhere on the MU booking website (...!) but I am reassured that the reservation is in MU's system. I'll try calling again tomorrow to see if I can get the MU e-ticket number, I think that will be the most useful.

You can get the e-ticket number from the flying blue reservation details. E-ticket numbers are not like PNRs: you can have several PNR numbers for the same flight/reservation but there is only one valid e-ticket number (we will leave aside complications resulting from re-issues, etc...). Your e-ticket number will be an AF/KL e-ticket number, therefore starting with 057 or 074. There will be no "MU e-ticket number."

Understood. I had wondered if there is another number, as my 074- fronted ticket number doesn't work on this webpage: https://uk.ceair.com/en/ticket-verification.html

A further follow-up (in case anyone is interested) - I was able to allocate a seat assignment on my MU redemption through Flying Blue's customer assistance line in the UK.

Flight is next week so hopefully I will be able to confirm that everything ran smoothly!

I was able to book seat by called China Eastern London office. But they couldn't give me anything to allow me to manage booking on MU website myself. Its slightly worrying that I can see my booking if I'm logged into AF website but if I log out an search using PNR only, it cannot locate it. KLM website seems to recognise it fine. I'm sure its all good (famous last words?!)

My flight is in 2 days!