Benefits of Flying Blue Silver on Delta?
Nov 11, 2018, 3:11 pm
#1
Original Poster
Join Date: Nov 2018
Posts: 31
Benefits of Flying Blue Silver on Delta?
I just got Flying Blue Silver status a few weeks ago (first status ever). Now I'm taking a flight on Delta tomorrow, but nothing seems to have changed: choosing any seat (exit row, front, etc.) other than standard costs the same as before, checking one bag still costs the same, my boarding pass doesn't have anything special on it other than the FB number, same boarding zone as always (2). Am I missing something? I think possibly I'm misreading the benefits on the AF web site, or I didn't see the fine print. I tried searching on the forum, but couldn't find any information. Thanks!
Nov 11, 2018, 3:58 pm
#2
Join Date: Jun 2012
Programs: FB, M&B, UA, AA
Posts: 2,484
With KL and AF, silver give you that free bag. Not sure about Delta
XP in KLM economy comfort
XP in KLM economy comfort
Nov 11, 2018, 4:22 pm
#3
FlyerTalk Evangelist
Join Date: Aug 2009
Location: Paris, France
Programs: AF/KL Flying Blue Platinum for life/Club2000 Ultimate, Accor ALL Diamond
Posts: 21,918
Silver corresponds to Elite level in Skyteam. You can look at benefits across the alliance here :
https://www.skyteam.com/en/frequent-flyers/
If you just got this status and booked your DL ticket before, it is possible that the system doesn’t reflect correctly your new status. You may try to delete and re-enter your FB number in the booking.
https://www.skyteam.com/en/frequent-flyers/
If you just got this status and booked your DL ticket before, it is possible that the system doesn’t reflect correctly your new status. You may try to delete and re-enter your FB number in the booking.
Nov 12, 2018, 12:14 am
#5
Join Date: Mar 2013
Location: MUC
Programs: TK Elite, FB Gold
Posts: 315
Have you tried deleting and adding your number back again to your booking? If it's still not reflected, you can just call Delta.
You can always show your card at the check-in if you're having issues.
You can always show your card at the check-in if you're having issues.
Nov 12, 2018, 12:37 pm
#7
Join Date: Aug 2011
Location: PWM/CDG
Programs: AF/KL Plat, AA Plat, HH Diamond
Posts: 789
To answer your questions regarding benefits, you should get a free bag, some kind of priority boarding, and are eligible for upgrades to Comfort+ and domestic first class (not that your chances are great as you are after all Delta elites, but if you fly off-peak, the stars may align once in a while!)
Also, it may take a while (as in, a few days/weeks) for your status to update in DL's database, so the computer may not recognize you as elite immediately.
Also, it may take a while (as in, a few days/weeks) for your status to update in DL's database, so the computer may not recognize you as elite immediately.
Nov 13, 2018, 1:48 am
#9
Join Date: Mar 2013
Location: MUC
Programs: TK Elite, FB Gold
Posts: 315
To answer your questions regarding benefits, you should get a free bag, some kind of priority boarding, and are eligible for upgrades to Comfort+ and domestic first class (not that your chances are great as you are after all Delta elites, but if you fly off-peak, the stars may align once in a while!)
Also, it may take a while (as in, a few days/weeks) for your status to update in DL's database, so the computer may not recognize you as elite immediately.
Also, it may take a while (as in, a few days/weeks) for your status to update in DL's database, so the computer may not recognize you as elite immediately.
Nov 13, 2018, 11:53 am
#10
Original Poster
Join Date: Nov 2018
Posts: 31
Finally got someone on the phone who told me there's a communication problem with the Flying Blue and Delta computer systems, reported by multiple customers, and they are working on it. I should keep my receipts and they will re-reimburse the checked bag fees (apparently). They have no idea when it will be fixed.
What's especially annoying, is that 3 out of the 4 flights had/have nearly empty Comfort+ sections.
Thanks for all the replies.
What's especially annoying, is that 3 out of the 4 flights had/have nearly empty Comfort+ sections.
Thanks for all the replies.
Nov 13, 2018, 1:10 pm
#11
Join Date: Aug 2011
Location: PWM/CDG
Programs: AF/KL Plat, AA Plat, HH Diamond
Posts: 789
Nov 23, 2018, 6:50 am
#12
Original Poster
Join Date: Nov 2018
Posts: 31
I got this response from Flying Blue finally:
That seems weird...So to get any benefits I have to check-in with an agent and show my card? Is this what everyone else is doing?
We would like to confirm you that you have reached to Silver on 29 October 2018.
However, to have your silver benefit when you take a flight on other airlines such as Delta, you should present your physical Silver card upon check in. Otherwise, the agent of Delta airlines can not check you level status as they can not access our system.
However, to have your silver benefit when you take a flight on other airlines such as Delta, you should present your physical Silver card upon check in. Otherwise, the agent of Delta airlines can not check you level status as they can not access our system.