Community
Wiki Posts
Search

Different refund conditions for same fare?

Thread Tools
 
Search this Thread
 
Old Oct 26, 2018, 9:40 am
  #1  
FlyerTalk Evangelist
Original Poster
 
Join Date: Nov 1999
Programs: FB Silver going for Gold
Posts: 21,794
Different refund conditions for same fare?

I'm looking to buy a couple of tickets on AF. For fun, I looked at the fare on my local KLM and AF sites. The difference is KL bills in local currency of departure airport while AF will bill in my currency.

The other big difference, for the same fare, is that KLM site states a €250 (or USD 250) change for refunds, while the AF sites states this:



How likely are they to honour this refund clause? Of course I will keep screen shots.
YVR Cockroach is offline  
Old Oct 27, 2018, 11:51 am
  #2  
 
Join Date: Apr 2017
Programs: Flying Blue Silver
Posts: 123
It could have to do with Point of Sale (PoS) and hence different legal requirements. Are you using the Canadian AF website and a foreign KLM website?
HeartFist is offline  
Old Oct 27, 2018, 3:21 pm
  #3  
FlyerTalk Evangelist
Original Poster
 
Join Date: Nov 1999
Programs: FB Silver going for Gold
Posts: 21,794
Originally Posted by HeartFist
It could have to do with Point of Sale (PoS) and hence different legal requirements. Are you using the Canadian AF website and a foreign KLM website?
Both .CA sites. AF will quote in CAD while KL defaults to local currency.

Fare code appears to be the same.
YVR Cockroach is offline  
Old Nov 1, 2018, 8:32 am
  #4  
 
Join Date: Mar 2016
Location: CPT,AMS
Posts: 4,410
To add to what was said, it could be that the AF website is selling the flights as AF coded, while the KLM as KL coded, and therefore different conditions.
Mind sharing the exact details of the fares?
Ditto is offline  
Old Nov 1, 2018, 4:35 pm
  #5  
FlyerTalk Evangelist
Original Poster
 
Join Date: Nov 1999
Programs: FB Silver going for Gold
Posts: 21,794
KL.ca is selling the ticket as an AF code Same ticket code.

It also looks like AF has caught on as it now says there is a refund fee.

Ticket is OW T fare LAX-PPT for early next year.
YVR Cockroach is offline  


Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.