Status on board
Sep 15, 2018, 5:43 am
#17
Join Date: Sep 2014
Location: UK
Programs: Etihad Gold, Qatar Gold, flying Blue, Falcon, Lufthansa, Eva
Posts: 1,428
Interesting that last year I went Lifetime Platinum. On this trip, on the long haul legs at least, the senior purser seemed to make that extra effort, and go beyond the welcome on boar speech.
On my boarding pass, however, it only says Platinum Skyteam Elite, I wonder if the actual status is reflected on their tablets as to who is on board ?
On my boarding pass, however, it only says Platinum Skyteam Elite, I wonder if the actual status is reflected on their tablets as to who is on board ?
ideally on a long haul flight in business or first then I would expect (having got used to it with airlines like Qatar) a personal welcome from the cabin manager (or your allocated member of staff) with the status passengers then a good manager will perhaps go further with their welcome. There is a fine line but anything where staff treat you as an individual is what tends to make the difference between good and excellent service
Sep 15, 2018, 8:42 am
#18
Moderator: Flying Blue (Air France & KLM)
Join Date: Dec 2004
Location: Rotterdam, NL
Programs: Flying Blue (AF/KL)
Posts: 4,711
Interesting that last year I went Lifetime Platinum. On this trip, on the long haul legs at least, the senior purser seemed to make that extra effort, and go beyond the welcome on boar speech.
On my boarding pass, however, it only says Platinum Skyteam Elite, I wonder if the actual status is reflected on their tablets as to who is on board ?
On my boarding pass, however, it only says Platinum Skyteam Elite, I wonder if the actual status is reflected on their tablets as to who is on board ?
Sep 15, 2018, 10:46 am
#19
FlyerTalk Evangelist
Join Date: Aug 2009
Location: Paris, France
Programs: AF/KL Flying Blue Platinum for life/Club2000 Ultimate, Accor ALL Diamond
Posts: 21,918
Sep 16, 2018, 7:20 am
#20
Join Date: Sep 2014
Programs: Flying Blue Plat, Air Europa Silver, IHG Plat, Accor Plat
Posts: 1,010
Sep 18, 2018, 4:06 am
#22
Join Date: Sep 2016
Location: San Francisco, CA
Programs: Flying Blue Platinum, JetBlue Mosaic, Hyatt Globalist, Alaska MVP Gold.
Posts: 1,962
Perhaps I'm in the minority, but I'd much rather they don't talk to me about my status. I find it annoying at hotels, too — the scripted 'thank you for being a loyal customer' thing is just cringey.
Sep 18, 2018, 4:15 am
#23
Join Date: Sep 2014
Location: UK
Programs: Etihad Gold, Qatar Gold, flying Blue, Falcon, Lufthansa, Eva
Posts: 1,428
The Etihad staff in the lounge at Manchester excelled (unfortunately many of the staff have moved on and the lounge is no longer Etihad) both in the service outbound but also when they met the incoming plane but it is all too rare. I suspect that data protection stuff may hinder airlines and hotels in their ability to personalise but of course for some that is just an excuse.
Sep 18, 2018, 4:29 am
#24
Join Date: Apr 2014
Location: Champaign, IL
Programs: AF/KL FB Ultimate Platinum for Life/Club 2000, UA MileagePlus
Posts: 524
Sorry to break your heart, dear Goldorak, but I had to get to the bottom of things and understand what these hearts meant. The heart refers to your preferences, and the numeral that goes with it is the number of preferences that you gave to your TA (preferred type of food, extra pillow, favorite newspaper, and the like). So, a heart with a 4 is not a measure of how popular you are with the pursers (though I am sure you are extremely popular amid the flight attendants
), but merely how "demanding" you are on board.
Sep 18, 2018, 3:41 pm
#25
FlyerTalk Evangelist
Join Date: Aug 2009
Location: Paris, France
Programs: AF/KL Flying Blue Platinum for life/Club2000 Ultimate, Accor ALL Diamond
Posts: 21,918
Sorry to break your heart, dear Goldorak, but I had to get to the bottom of things and understand what these hearts meant. The heart refers to your preferences, and the numeral that goes with it is the number of preferences that you gave to your TA (preferred type of food, extra pillow, favorite newspaper, and the like). So, a heart with a 4 is not a measure of how popular you are with the pursers (though I am sure you are extremely popular amid the flight attendants
), but merely how "demanding" you are on board.You're not my friend anymore Macaron54
. How can you be so heartless ?
Sep 19, 2018, 2:21 am
#26
Join Date: Sep 2016
Location: San Francisco, CA
Programs: Flying Blue Platinum, JetBlue Mosaic, Hyatt Globalist, Alaska MVP Gold.
Posts: 1,962
Sep 19, 2018, 6:02 am
#27
Join Date: Apr 2014
Location: Champaign, IL
Programs: AF/KL FB Ultimate Platinum for Life/Club 2000, UA MileagePlus
Posts: 524
You would think, wouldn't you. The flight attendant on Monday's flight from ORD showed me her tablet, and apparently, I only have 2
. I am a very simple person, unsophisticated and easy to please .
Sep 20, 2018, 3:31 am
#29
Join Date: Sep 2014
Location: UK
Programs: Etihad Gold, Qatar Gold, flying Blue, Falcon, Lufthansa, Eva
Posts: 1,428
How many stars for me. simple person, unsophisticated but hard to please?