Community
Wiki Posts
Search
Old Nov 6, 2017, 3:33 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: irishguy28
Introduction

As you have been following the past thread, the Flying Blue programme will change as of 1 April 2018. In order to split the discussion from the earlier thread, we have created a new thread.

On 6 November Flying Blue has organised a press conference to inform the public about the changes to the programme. In addition, a mailing will be sent out to all members on the 6th and 7th of November and more information can be found on the designated website (link: https://explorefurther.flyingblue.com).

As an introduction, please find a summary of the changes below.

Please note that at the current time there is no difference expected to the benefits of the current tier.

Change 1: no more level miles, no more segments, but Experience Points

As of 1 April 2018 you will no longer earn level miles and segments per flight, but you will earn Experience Points (XP). The number of XP earned per flight depends on your cabin (multiplier times 2 for Premium Economy, 3 for business, 5 for La Premiere) and the type of flight (distinction between domestic, medium haul, long-haul 1/2/3).

For flights between 1 January – 31 March 2018 all earned level miles and segments will be converted into XP (1 segment = 7 XP; 1,000 level miles = 5 XP for members outside France). Please note that the highest conversion applies (it is not cumulative).

The number of XP required per tiers is:
- 100 for Silver;
- 180 for Gold;
- 300 for Platinum;
- 1,800 for Platinum Ultimate (in 2 years).

Please note that for current flyers who qualify on segments based on only intra-EU flights this could see an increase in the number of flights required. However, if you fly a mix if intra-EU and intercontinental (but qualify on segments), this will most likely see a reduction in the number of flights required to qualify.
For elite members, there is a roll-over of all XP above your tier threshold.

The rules for soft-landing have been extended. It is now no longer required to make at least 1 qualifying flight and in case you do not meet your threshold you will only drop one tier.

Change 2: number of miles earned dependent on fare paid (including fuel surcharge)

The number of award miles (for AF/KL/A5) earned is now depending on the fare paid (including fuel surcharge). Ivory members earn 4 miles per Euro, Silver 6, Gold 7 and Platinum 8.

Also earn award miles on AF/KL purchases (relating to seats, baggage and meals) according to the above schedule.

Earnings on partners remains as-is (based on fare class and distance flown).

Change 3: dynamic pricing of award tickets (on AF/KL/HV)

Another change will be that award tickets will have dynamic pricing, e.g. an award AMS-JFK could be more expensive than an award DUS-AMS-JFK. This is also in line with change 2, as flights from AMS are also more expensive than flights from DUS (you also earn more miles).

This also implies that we will see a difference in the number of miles required per flight. For example, an award from continental Europe to continental USA will currently set you back 25,000 miles for a one-way in economy. It does not matter if you fly to LAX or NYC, the number of miles is currently fixed. Under the new proposition, this will change. The cheaper flight (in this example: NYC) will see a slight reduction in the number of miles required, whilst LAX will see a slight increase in the number of miles required.

Furthermore, there will be a standard base level for the number of miles required per destination. As the standard revenue price increases, so does the number of award miles.

Change 4: status valid for 12 months (+ 3 months), personal membership year

FB will be moving away from membership year = calendar year (in case of upgrade of tier). Instead, FB will have an individual membership year. This means that after obtaining the higher tier, you will have 12 months to requalify. Benefit of this is that members are not bound by the calendar year (e.g. members who earn 20,000 level miles in a December of a given year and 20,000 level miles in January of the next year, do not have any benefit of their flights in case limited flights before/after).

I know some will feel that this is a significant downgrade compared to the current – at maximum – 27 months. Please note that based on FB information the majority of members (re)qualify in the last quarter of the year.

In addition, please note that for an Ivory member would like to go obtain Platinum in one year, as it will become more difficult, as (s)he will have to earn each threshold (so not 300 XP in the first year, but (100 + 180 + 300 = 580 XP). This is only applicable in the first year.

Change 5: changes to the co-branded American Express credit cards (FR/NL)

Currently you earn segments and level miles (on AF/KL purchases for Gold and Platinum card holders). This will change that you will receive additional XP when reaching your membership anniversary each year.
Print Wikipost

Upcoming changes to Flying Blue in 2018

Thread Tools
 
Search this Thread
 
Old May 22, 2018, 10:32 am
  #1621  
 
Join Date: Aug 2007
Location: AMS
Programs: KL PFL; BA Gold; A3 Silver; EY Silver; SU Silver
Posts: 2,488
Originally Posted by Keter
... last segment was posted in a very strage but nice way.
So did the other 2 AF/ KL coded flights
Keter is offline  
Old May 22, 2018, 12:24 pm
  #1622  
siw
 
Join Date: Feb 2017
Location: SE England
Programs: AF-KL Platinum, ALL Platinum
Posts: 755
Originally Posted by Xandrios
Minimum distance is no longer the case. I flew AZ AMS-LIN in D class. The math is:

Actual distance: 517
Cabin bonus: 200%
Elite bonus: 75%
Award miles received: 1419

So this only matches up if: No minimum distance is used (all calculations based on 517 miles), and, the elite bonus only applies on the base distance (not on top of the cabin bonus).

(517 * 2) + (517 * 0.75) = 1422 miles

The minimum distance used to be 750 if I remember correctly. Class bonus seems to have applied on that as well in the past. So if there was still a minimum distance then the calculation should have been:

(750 * 2) + (750 * 0.75) = 2063 miles

That's about 50% more for short flights like these!

Still, I received almost 8K miles for a AMS-LIN-ATH r/t - which is about 5K more than what I would have received if the miles were calculated based on the fare price. But..this is definitely a change, and partner airlines do indeed earn less than they used to.
I phoned the PSL about the minimum distance for the Miles and the lady gave me two examples: VN is 500 miles minimum international and dometic and KQ is 750 miles minimum international and 500 miles minimum domestic. Was not given an answer if each SkyTeam partner airline webpage will be updated with this information but was e-mail the list of minimum miles as below:
  • Aeroflot 500 miles for Domestic and International flights
  • Aerolineas Argentinas 500 miles for Domestic and International flights
  • Aeromexico 625 miles for Domestic and International flights
  • Alitalia 500 miles for Domestic and Internationals flights
  • China Airlines 500 miles for Domestic and International flights
  • China Eastern 310 miles for Domestic and International flights
  • China Southern Airlines 500 miles for Domestic and International flights
  • Czech airlines 500 miles for Domestic and 750 miles for International flights
  • Delta 500 miles for Domestic and International flights
  • Garuda Indonesia 500 miles for Domestic and International flights
  • Kenya Airways 500 miles for Domestic and 750 miles for International flights
  • Korean Air 500 miles for Domestic and International flights
  • Middle East Airlines 500 miles for Domestic and International flights
  • Saudi Arabian Airlines 500 miles for Domestic and International flights
  • Tarom 500 miles for Domestic and 750 miles for International flights
  • Vietnam Airlines 500 miles for Domestic and International flights
  • Xiamen Airlines 500 miles for Domestic and International flights
Was I given wrong information from the Platinum call center?
irishguy28 likes this.

Last edited by siw; May 22, 2018 at 1:31 pm
siw is offline  
Old May 22, 2018, 2:30 pm
  #1623  
Moderator: Aegean Miles+Bonus
 
Join Date: Oct 2009
Location: AMS / ATH
Programs: AFKL Plat, A3 Gold
Posts: 7,339
Thanks! That is actually very helpful information!

It also confirms what I have been seeing. In my calculations I was assuming that the Alitalia minimum distance would be 750 (Which it always was), but, your overview shows 500. And in that case the miles I received are actually correct.
Xandrios is offline  
Old May 22, 2018, 2:37 pm
  #1624  
 
Join Date: Jan 2015
Posts: 234
Have anybody tried to get accrual according to old rules for tickets purchased before the new rules were announced? When SAS Scandinavian Airlines worsened their accrual table, then some customers claimed that the accrual rules at the time of purchase should apply and SAS honored this for those who protested it.
drvb is offline  
Old May 25, 2018, 4:34 pm
  #1625  
 
Join Date: May 2014
Location: AMS
Programs: FB Platinum | A3 Gold | BA Silver
Posts: 58
Hi all,

Maybe something interesting. Saw something brochures at work about Flying Blue Private Assistance*. Opened it up and it says something like this inside:

As a Flying Blue member residing in the Netherlands and having earned more than 400 XP on Air France-KLM flights you are eligible for Private Assistance*. This benefit is valid until xyz 2020 after which we will review if you remain eligible for this service.
Had a special phone number in there with some opening hours and that it would automatically be redirected to the Platinum Service Line if you call outside of those hours.

All I really remember is the XP amount on AF-KLM, the validity year and also that the phone number has limited hours.

Is this perhaps some new benefit between Platinum and Platinum Ultimate? I have over 400 XP already this year and so far predict to end up with about 850-900 XP at the end of the year... unfortunately not too much on AF-KLM since the pricing never works out on my routes. Could be interesting?

*Note: Perhaps I did not remember the name exactly right.
foxtwo is offline  
Old May 27, 2018, 7:36 am
  #1626  
FlyerTalk Evangelist
Accor 25+ Badge
 
Join Date: Aug 2009
Location: Paris, France
Programs: AF/KL Flying Blue Platinum for life/Club2000 Ultimate, Accor ALL Diamond
Posts: 21,922
Originally Posted by foxtwo
Hi all,

Maybe something interesting. Saw something brochures at work about Flying Blue Private Assistance*. Opened it up and it says something like this inside:



Had a special phone number in there with some opening hours and that it would automatically be redirected to the Platinum Service Line if you call outside of those hours.

All I really remember is the XP amount on AF-KLM, the validity year and also that the phone number has limited hours.

Is this perhaps some new benefit between Platinum and Platinum Ultimate? I have over 400 XP already this year and so far predict to end up with about 850-900 XP at the end of the year... unfortunately not too much on AF-KLM since the pricing never works out on my routes. Could be interesting?

*Note: Perhaps I did not remember the name exactly right.
Never heard about that before, although I don't really see what it will bring compared to Plat line, unless this is like the Ulti TA. Seems to be restricted to NL ?
Thanks for sharing anyway.
Goldorak is offline  
Old May 27, 2018, 7:46 am
  #1627  
FlyerTalk Evangelist
Accor 25+ Badge
 
Join Date: Aug 2009
Location: Paris, France
Programs: AF/KL Flying Blue Platinum for life/Club2000 Ultimate, Accor ALL Diamond
Posts: 21,922
Originally Posted by Goldorak
Just for information guys. Even with the new system, it is highly advisable to check that the number you've been credited is correct. Since April 1st, everything was correct for me until this trip to BKK on AF/KL. The e-ticket receipt was telling I would earn 17,180 miles for this trip and this was matching perfectly with the price before taxes +YQ. But I was credited "only" 16,996 miles. So I was missing 184. You'll tell me that's not a lot. Yes, but no reason to not claim it. A mile is a mile
I sent an e-mail to the Ulti TA and they credited me the 184 miles a few hours later ^, telling me that it was one specific tax that the system didn't take automatically into account.
So take home message : check your miles credit.
Another credit mistake for me, but this time for XP. For a DL domestic leg in F, in connection to an AF long-haul in J (all AF-coded), I was credited only 2 XPs for the DL flight (as if it was in Y).
I know we discussed that in this thread; but this is hidden in the hundreds of posts, so would appreciate a confirmation : I think I remember having read that domestic DL flights in F do credit as if it was J (6 XPs) and not F (10 XPs). Is that correct ? In case, this is of importance, this flight was booked in J fare (and my e-ticket shows (J-business).
Thanks and, again, check your statement for each of your flights, as there are mistakes.
Goldorak is offline  
Old May 27, 2018, 8:25 am
  #1628  
 
Join Date: Mar 2013
Location: MUC
Programs: TK Elite, FB Gold
Posts: 315
Originally Posted by Goldorak
Another credit mistake for me, but this time for XP. For a DL domestic leg in F, in connection to an AF long-haul in J (all AF-coded), I was credited only 2 XPs for the DL flight (as if it was in Y).
I know we discussed that in this thread; but this is hidden in the hundreds of posts, so would appreciate a confirmation : I think I remember having read that domestic DL flights in F do credit as if it was J (6 XPs) and not F (10 XPs). Is that correct ? In case, this is of importance, this flight was booked in J fare (and my e-ticket shows (J-business).
Thanks and, again, check your statement for each of your flights, as there are mistakes.
Domestic Delta First is considered J, so that would equal 6 XPs.
B0gdan is offline  
Old May 27, 2018, 9:51 am
  #1629  
 
Join Date: Apr 2014
Location: Champaign, IL
Programs: AF/KL FB Ultimate Platinum for Life/Club 2000, UA MileagePlus
Posts: 524
Originally Posted by Goldorak
Another credit mistake for me, but this time for XP. For a DL domestic leg in F, in connection to an AF long-haul in J (all AF-coded), I was credited only 2 XPs for the DL flight (as if it was in Y).
I know we discussed that in this thread; but this is hidden in the hundreds of posts, so would appreciate a confirmation : I think I remember having read that domestic DL flights in F do credit as if it was J (6 XPs) and not F (10 XPs). Is that correct ? In case, this is of importance, this flight was booked in J fare (and my e-ticket shows (J-business).
Thanks and, again, check your statement for each of your flights, as there are mistakes.
This sounds like a glitch, Goldorak. If your domestic flight is marketed F, you should get the expected 6XPs and the 200% miles. Interestingly enough, comfort+ on DL is considered like bare-bone economy from the FB standpoint and, hence, gets 2XPs for domestic flights. What a ripoff!

Macaron54
Macaron54 is offline  
Old May 27, 2018, 12:19 pm
  #1630  
FlyerTalk Evangelist
Accor 25+ Badge
 
Join Date: Aug 2009
Location: Paris, France
Programs: AF/KL Flying Blue Platinum for life/Club2000 Ultimate, Accor ALL Diamond
Posts: 21,922
Originally Posted by B0gdan
Domestic Delta First is considered J, so that would equal 6 XPs.
Originally Posted by Macaron54
This sounds like a glitch, Goldorak. If your domestic flight is marketed F, you should get the expected 6XPs and the 200% miles. Interestingly enough, comfort+ on DL is considered like bare-bone economy from the FB standpoint and, hence, gets 2XPs for domestic flights. What a ripoff!

Macaron54
That's what I thought. Thank you guys . I have asked my TA to correct it.
By curiosity, the FB XP earning table shows 10 XPs for domestic F. Does anyone know to which flight/airline it apply ?
Goldorak is offline  
Old May 27, 2018, 2:09 pm
  #1631  
 
Join Date: Apr 2014
Location: Champaign, IL
Programs: AF/KL FB Ultimate Platinum for Life/Club 2000, UA MileagePlus
Posts: 524
New FB upgrade policy

The new FB upgrade policy is going live at the end of the coming week. Everyone at FB, including the TAs of the Ultimate program, have been very vague about the new hush-hush upgrade schemes. Has anyone breaking news about the reinvented upgrades at AFKL, willing to share with the plebeians?

Macaron54
Macaron54 is offline  
Old May 27, 2018, 2:41 pm
  #1632  
 
Join Date: Jan 2017
Posts: 367
Originally Posted by Goldorak
Never heard about that before, although I don't really see what it will bring compared to Plat line, unless this is like the Ulti TA. Seems to be restricted to NL ?
Thanks for sharing anyway.
This sounds like the 'old/normal' Personal Assitance desk from KLM, which 'evolved' into ULTI. In fact it is the exact same person that picks up the phone for both, Private Assitance and ULTI if the last 2 digits of the number are 55 (in the NL).

I never knew the threshold, so 800 XP gives you that 'Private Assistance' service and 1000XP more gives you ULTI. Frankly, you don't get a yota more service for the 1000XP - oh, sorry, you get 2 upgrades per year, I nearly forgot...
Macaron54 likes this.
travelbits is offline  
Old May 27, 2018, 3:55 pm
  #1633  
 
Join Date: Apr 2014
Location: Champaign, IL
Programs: AF/KL FB Ultimate Platinum for Life/Club 2000, UA MileagePlus
Posts: 524
Originally Posted by travelbits
oh, sorry, you get 2 upgrades per year, I nearly forgot...
You are so ungrateful, travelbits . You forgot to add — Two upgrades per year if you did not join the program in 2017 .
Macaron54 is offline  
Old May 27, 2018, 4:08 pm
  #1634  
FlyerTalk Evangelist
 
Join Date: Feb 2002
Location: Montreux CH
Programs: FB Platinum, M&M FTL, BA Blue
Posts: 11,621
There's one thing I didn't quite get. I qualified for Gold before April 1st and it seems that I would need only 90 XPs more to become Platinum before the end of this year. So I'm going to try and do that. If I make Platinum on, say, 23rd December does that mean that I will have until the same date in 2019 to requalify for Platinum? Or is it going to be the 31st December, which is a more obvious and likely round date? I ask, because in my account it says I have until December 31st to qualify for Platinum.
Concerto is offline  
Old May 27, 2018, 7:07 pm
  #1635  
 
Join Date: Jul 2014
Posts: 84
Can I get some help on figuring out how much LAX --> CDG would cost me and a friend for late May or early June leaving on a Friday or Thursday?

I am hoping for Business on a 777 and not the a380 at a rate of 62,500 per passenger.

With all the new changes, I have no clue. Currently numbers are at 187,500 for some reason.
lamscott is offline  


Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.