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Old May 9, 2019, 3:08 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: Goldorak
FLYING BLUE ULTIMATE

Main facts
Ultimate is the top status in FB. It may be added to Club 2000 – Skipper status.
While other FB status (Silver/Gold/Platinum) are based on experience points earning (XP), Ultimate status is obtained by Ultimate XP (UXP) earning. UXPs are earned exclusively on AF- and KL-coded (= marketed) flights, whatever the operating airline.
Some examples :
- CDG-JFK AF-marketing, AF-operating : eligible to UXP earning
- CDG-JFK DL-marketing, AF-operating : NON-eligible to UXP earning
- AMS-BOS KL-marketing, DL-operating : eligible to UXP earning
- BOS-IND KL-marketing, DL-operating : eligible to UXP earning
- SIN-SYD AF-marketing, QF-operating : eligible to UXP earning
- CDG-FCO AZ-marketing, AZ-operating : NON-eligible to UXP earning

XP earned via AFKL Amex cards are not eligible (those are XP and not UXP).

To qualify for Ultimate, it is needed to have 900 UXP over a year. It is similar to the normal XP counter, resetting as soon as the tier is reached. Ultimate is valid for 1 year once granted. Note 03/2023 : the qualification system just changed from 1800 UXP over 2 years to 900 UXP/1 year. Some transitional measures are in place for the current Ultimate members. See here for details about handling of transition period :
https://www.flyingblue.com/fr/landin...m_content=main

Since 03/2023, a rollover of surplus UXP (over 900) is now possible to the next year and only to the next year (example : year 1, the member earns 2000UXP. At the end of year 1, only 900 UXP will be rolled-over to year 2 and the remaining 1100 UXP earned in Y1 will be lost and not be transferred to year 3. If during year 2, the member earned 1000 new (fresh) UXP, 100 will be rolled-over to year 3.

Hard benefits
- All FB Platinum/Club 2000-Skipper benefits
- Access to a Travel Assistant service 24/7. They are reachable by phone or by email. In practice, from 8 pm to 8 am CET, calls are taken by the Platinum line.
- highest priority on waiting list and in case of irrops
- Possibility to register up to 8 persons who can benefit from Sky Priority services and lounge access when traveling with the Ultimate member and on same PNR (lounge access is only in AFKL lounges here).
- one companion Platinum card
- when the Ultimate member is flying P, 2 guests are allowed in CDG P lounge.
- Zone 1 boarding, irrespective of travel class.
- Access to Hertz Platinum status
- four one-class upgrade certificates per membership year, requiring 1 from W to J, or 2 from Y to J. Upgrades are confirmed instantly at the time of booking (via the Travel Assistant). One voucher = one way. Vouchers can also be used by one of the 8 registered friend/family members travelling by themselves. In case of a long-haul flight with a medium-haul connection/feeder (e.g. CDG-AMS-JFK), the medium-haul segment will be upgraded also with still only one voucher used. In case of 2 long-haul flights in connection (e,g. DXB-CDG-JFK), the use of 2 vouchers is required to upgrade the 2 segments. Upgrade vouchers are usable only on AF- or KL-marketing and operating flights and the PNR must contains only the AFKL flights to be upgraded (if the PNR contains other non-AFKL flights, you cannot upgrade even just the AFKL flights).
The upgrade coupons are valid as soon as you reach Ultimate and is valid for 12 months. The vouchers need to be used within the membership year, but can be applied for travel post expiry date.

Rules for eligible booking classes for the upgrade vouchers are described below :

AF flights, long-haul
Premium Eco to Business
Original booking class : A, S, W
Upgraded booking class : Z, I, D, C (it means that if the flight has only J fare available, one cannot upgrade)

Eco to Business (all flights, except to/from USA, Canada, Mexico)
Original booking class : Y, B, M, U, K, H, L, Q, T, N, R
Upgraded booking class : Z, I, D, C (it means that if the flight has only J fare available, one cannot upgrade)

Eco to Business (flights to/from USA, Canada, Mexico, including LAX-PPT)
Original booking class : Y, B, M, U, K, H, L, Q, T, N
Upgraded booking class : Z, C

KL flights, long-haul
Eco to Business (all flights, except to/from USA, Canada, Mexico and DEL)
Original booking class : Y, B, M, U, K, H, L, Q, T, N, R
Upgraded booking class : Z, I, D, C

Eco to Business (flights to/from USA, Canada, Mexico and DEL)
Original booking class : Y, B, M, U, K, H, L, Q, T, N
Upgraded booking class : Z, I.

Airline-specific soft (unpublished) benefits
- AF, KL and contract staff at airports have a popup message on their computer screen when checking-in an Ultimate pax or when scanning a BP at the lounge (AFKL lounges only) asking them to be attentive at any special request of the Ultimate pax. See also below for airport-specific soft benefits. There is no known official policy for operational upgrades of Ultimates, but Ultimate members have all reported on FT a higher rate of op-up (but those remain rare !).
- AF and KL cabin crews are instructed to provide extra care and attentions on-board. It can take different forms : special greetings, extra amenities (pillow, oshibori, etc), F&B from the upper class, upgrades on board (Y to J medium haul, W to J or Y to W long haul), earlier and quicker meal service. This is not systematic and is up to the appreciation of the crew. Based on the reports of Ultimate members of this forum, AF crews seems to be more compliant than KL crews with those directives, although there has been several reports in this thread of nice attentions provided by KL crews.- Unlimited downloads (any day) in AF PLAY app.

Other Skyteam airlines do not provide any extra service or attentions to FB Ultimate passengers.

Airport-specific soft (unpublished) benefits
All benefits below should be understood for departure, unless otherwise noted. In addition to what is mentioned below, it has been reported several cases of expedited transfers organised by AFKL staff in case of short/endangered connection at various airports.

Please complete/edit this list as needed.

AFKL HUBS
Amsterdam
- AMS : some reserved tables in the Non-Schengen lounges. Reserved area in the Schengen lounge (need to ask staff at long entrance). Pre-boarding sometimes granted at the gate.

Paris CDG
- CDG 2E:
  • Departure : Escort from check-in to immigration in the morning (super fast track). Reserved space at K/L/M lounges. Pre-boarding upon request at the gate before beginning of general boarding
  • Arrival : access to dedicated lane at passport control, all the way to the left, follow the "ULTIMATE" sign.
- CDG 2F :
  • Departure : There is a special Ultimate check-in counter in the SkyP zone (on the left of terminal). Reserved room in the lounge. Pre-boarding upon request at the gate before beginning of general boarding. Escort is provided from the counter to security (skipping the line).
  • Arrival : no special treatment to report
- CDG 2G :
  • Departure : Reserved space in the lounge
  • Arrival : no special treatment to report
- CDG in connection : expedited transfer, possibly involving limo transfer, can be arranged upon request in case of short or endangered connection. Rarely provided spontaneously (need to call the TA, but acceptance is never guaranteed).

Paris ORY
  • Departure : Reserved space at Schengen and non-Schengen lounges. Pre-boarding upon request at the lounge.
  • Arrival : no special treatment to report

EUROPE
Austria
- VIE: no special treatment to report

Croatia
- DBV: no special treatment to report
- SPU: no special treatment to report (not even lounge access)

Czech Republic
- PRG: no special treatment to report. Pre-boarding refused.

Denmark
- CPH: no special treatment to report

France (non-hubs)
- AJA: no special treatment to report
- BES: no special treatment to report
- BIQ: no special treatment to report
- BOD: pre-boarding from lounge to plane inconsistently proposed
- CDG: see top of the list in "AFKL hubs".
- LYS: Escort from lounge to plane when flying from B gates provided upon request . Preboarding with escort to the plane consistently provided.
- MPL: pre-boarding with escort from lounge to plane, sometimes proposed (AF agent comes to the contract lounge to meet the Ultimate guest)
- MRS: no special treatment to report
- NCE: Reserved area in Infinity lounge (inconsistently provided : seems to be provided only when lounge crowded). Pre-boarding with escort from lounge to plane, sometimes proposed.
- NTE: no special treatment to report
- ORY: see top of the list in "AFKL hubs".
- PUF: bypass queue at security and pre-boarding provided upon request
- RNS: bypass queue at security and pre-boarding provided upon request
- TLS: Escort from check in to lounge inconsistently provided. Pre-boarding consistently provided

Germany
- BER: no special treatment to report
- DUS: no special treatment to report
- FRA: no special treatment to report
- HAM: no special treatment to report
- HAJ: No special treatment to report.
- MUC: Reserved area in the lounge, escort from lounge to plane with pre-boarding proposed.
- STR: reserved area in the lounge, pre-boarding

Greece
- ATH: no special treatment to report
- HER: no special treatment to report
- JTR: no special treatment to report

Hungary
- BUD: escort through security from check-in to lounge proposed

Ireland
- DUB: no special treatment to report

Italy
- BLQ: escort from check-in to lounge, and through security to plane.
- BRI: no special treatment to report
- CTA: no special treatment to report
- FCO: no special treatment to report
- FLR: no special treatment to report
- LIN: no special treatment to report
- MXP: pre-boarding granted by request
- VCE: escort through security from check-in to lounge, pre-boarding with escort from lounge to plane (not always consistently proposed)
- NAP: no special treatment to report

Netherlands
- AMS: see top of the list in "AFKL hubs".

Norway
- OSL: no special treatment to report
- TRF: no special treatment to report
- KRS: no special treatment to report
- SVG: no special treatment to report

Poland
- WAW: no special treatment to report
- KRK: no special treatment to report
- GDN: no special treatment to report

Portugal
- LIS: pre-boarding proposed upon request

Russia
- SVO: no special treatment to report
- LED: no special treatment to report

Spain
- AGP: no special treatment to report
- BCN: no special treatment to report
- MAD: no special treatment to report
- PMI: no special treatment to report
- SVQ: no special treatment to report
- TFS: no special treatment to report
- VLC: no special treatment to report

Sweden
- ARN: no special treatment to report
- GOT: no special treatment to report

Switzerland
- GVA: pre-boarding upon request. Reserved area in the lounge
- ZRH: no special treatment

United Kingdom
- ABZ: no special treatment to report
- EDI: no special treatment to report
- LHR: no special treatment to report

NORTH AMERICA
Canada
- YUL: Escort from check-in to lounge upon request. Reserved area in lounge, pre-boarding with escort from lounge to plane
- YYZ: escort on arrival through immigration, consistently offered. / Escort from check-in to lounge and from lounge to airplane
- YQB: escort from check-in to lounge proposed
- YVR: no special treatment to report

USA
- ATL: no special treatment to report (in connection)
- BOS: escort through security from check-in to lounge, pre-boarding, all consistently provided mostly spontaneously, sometimes upon request. A separate room in the AF lounge is also proposed.
- DTW: no special treatment to report (starting from DTW or in connection)
- IAD: escort through security from check-in to lounge upon request, but inconsistently provided. Reserved area at the lounge.
- IAH: no special treatment to report
- JFK (AF only / terminal 1) : reserved table in the dining area of the lounge (upstairs), possible to benefit from the "night service" on all flights and not only the 2 last ones ex-JFK (update 09/2023 : no more night service in JFK lounge). Some kind of priority at the La Prairie spa (after P pax).
- JFK (KL only / terminal 4) : no special treatments to report.
- LAX: no special treatment to report
- ORD: On arrival, escort through immigration (not consistently provided). On departure, escort through security to lounge and from lounge to plane (pre-boarding)
- MSP: no special treatment to report, except one case of special DL Elite VIP treatment with expedited immigration and Porsche transfer to/from lounge (not a regular benefit to expect)
- SEA: pre-boarding with escort to plane
- SFO: reserved area in lounge

Mexico
- MEX (Terminal 1): escort through security to lounge with access to dedicated space. Ride from lounge to gate. Sometimes escort on arrival

CENTRAL & SOUTH AMERICA
- BOG: no special treatment to report
- LIM: escort to lounge, provided spontaneously
- GIG: Pre-boarding upon request.
- GRU: escort in case of short connection upon request, inconsistently provided; as of 02/2024 pre-boarding offered at check-in and provided by gate-staff (inconsistently provided).
- SCL: as of 03/2024 escort to lounge offered at departure check-in, pick-up from lounge and pre-boarding done
- EZE: escort to lounge with special crew lane for immigration provided spontaneously

ASIA / PACIFIC
- BKK: escort through security from check-in to lounge, upon request but inconsistently proposed. In connection : escort in case of short connection (better to request it before departure).
- BLR: escort from lounge to gate, pre-boarding provided
- BOM : escort from plane to immigration, and from checkin to the lounge
- DEL: as of 01/2024 escort upon arrival; proactive pre-departure call to arrange terminal entry via VIP entrance and escort to gate for pre-boarding (if lounge used, offered to pick up for pre-boarding)
- HKG: no special treatment to report.
- HND: Arrival : new 09/2023 = escort through immigration. Departure : escort from check-in desk to private (crew) security, proposed spontaneously
- KIX: Arrival : escort through immigration, wait at baggage claim. Departure : escort from check-in desk to lounge All proposed spontaneously
- SIN: no special treatment to report

CARIBBEAN & INDIAN OCEAN
- CUR: no special treatment to report, there is no (sky)priority lane for security or immigration, but escort/short track is available for 100 $.
- HAV: at departure, escort from check in counters until security checks. Pre-boarding offered. No escort at arrival. No reserved space in Lounge.
- FDF: No reserved space in Lounge. Pre-boarding upon request at the gate.
- MRU: escort on arrival through immigration. Unknown for departures (no data point)
- PTP: Reserved table in lounge. Pre-boarding upon request at the lounge with escort from lounge to plane.
- RUN: Pre-boarding proposed at check-in and in the lounge, with escort from lounge to plane. Reserved seats in lounge
- SXM: Escort for incoming transit pax (from/to AF flight) through passport controls and security, pre-boarding pro-actively offered for AF departure

MIDDLE EAST
- AUH : no special treatment to report
- BEY: no special treatment to report
- DXB: escort from check-in to lounge and from lounge to plane, all upon request, consistently provided. Access to the Ahlan lounge (normally reserved for P pax) instead of Skyteam lounge.
- JED: no special treatment to report
- RUH: no special treatment to report
- IST: no special treatment to report

AFRICA
- AGA: escort from check in to lounge and from lounge to aircraft, provided spontaneously
- CAI: no special treatment to report
- CMN: escort on arrival through immigration (not always consistently provided)
- CPT: escort from counter to lounge, provided spontaneously
- JNB: escort from counter to lounge (no fast track at immigration), provided spontaneously
- LOS: no special treatment to report
- RAK: escort on arrival, upon request (not provided on departure)
- RBA: on departure : escort to lounge and to plane, provided spontaneously.
- TUN: escort on arrival through immigration provided. Escort from check-in to lounge provided
- ZNZ: no special treatment to report (not even lounge access)
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Flying Blue Platinum Ultimate Status

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Old Sep 24, 2018, 10:59 am
  #1531  
FlyerTalk Evangelist
 
Join Date: Oct 2000
Posts: 14,352
Originally Posted by travelbits
Whereas I fully see your personal choice (for sure re alcohol), but it is dangerous to assume this for all pax and especially those that use the lounge for transit.
I assumed no such thing, as I was obviously speaking for myself only here.

I was also specifically referring to alcoholic beverages, not food. That's a different matter.

KL does serve hot food in shorthaul C, by the way, when the flight is long enough. In combination with the Privium Lounge (where I regulary have my only decent meal of the day), I find KL's shorthaul C catering sufficient for my needs. From a quality perspective it is quite OK.

Johan
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Old Sep 24, 2018, 11:24 am
  #1532  
 
Join Date: Jan 2017
Posts: 367
Originally Posted by johan rebel
KL does serve hot food in shorthaul C, by the way, when the flight is long enough.
Johan
Well, since about a year that is only true for a very, very limited 'long' flights like LIS or ATH - if I remember in total it is 5 in Europe only; if you come from VIE and need to go to BIO it is no warm food on either, but in total 4 hours flight...
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Old Sep 24, 2018, 11:35 am
  #1533  
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Join Date: Oct 2000
Posts: 14,352
Originally Posted by travelbits
if I remember in total it is 5 in Europe only.
A dozen:

ALC, ATH, HEL, IBZ, IST, KBP, LED, LIS, MAD, OTP, SVO and VLC.

Johan
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Old Sep 24, 2018, 11:39 am
  #1534  
 
Join Date: Jan 2017
Posts: 367
Originally Posted by johan rebel
A dozen:

ALC, ATH, HEL, IBZ, IST, KBP, LED, LIS, MAD, OTP, SVO and VLC.

Johan
out of the total Europe network that is very few indeed, especially if one considers that a ticket costs 900 EUR approx.
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Old Sep 24, 2018, 11:42 am
  #1535  
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Join Date: Oct 2000
Posts: 14,352
Originally Posted by travelbits
Meaning those numerous routes are served by KLC.
There's a chance they may become less numerous.

Given the slot restrictions at AMS, KL recently revealed that they will be reducing frequencies to certain shorthaul destinations, and operating the remaining flights with larger aircraft. This in order to free up slots for new longhaul destinations, or to increases frequencies to existing ones.

I understand the initial plan is to phase out the 737-700s in favor of more 737-800s. But who knows, they may also move flights from KLC to mainline. The unions will never allow KLC to acquire larger aircraft than they have now.

Johan
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Old Sep 24, 2018, 2:40 pm
  #1536  
 
Join Date: Apr 2016
Location: UK/FR
Programs: FlyingBlue Platinum, Hertz PC
Posts: 886
Speaking of free middle seat. It would be a decent perk to guarantee a free seat next to an Ultimate passenger travelling in a Y layout (KLC in C + all flights in Y).

Personally having a free seat next to me makes it a LOT more comfortable to work on my laptop during the flight and so developed quite a strategy to maximise my chances of getting one.
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Old Sep 24, 2018, 3:03 pm
  #1537  
 
Join Date: Apr 2014
Location: Champaign, IL
Programs: AF/KL FB Ultimate Platinum for Life/Club 2000, UA MileagePlus
Posts: 524
Originally Posted by travelbits
Obviously this is all driven by economic reasoning and the underlying question is how much extra revenue they will make by charging vs the number of customers turning away from them.

They probably figured out that the extra revenue is sufficiently staggering to take the calculated risk of disappointing a few of their most loyal customers. At this point, loyalty is just an adjustment variable. This is the beauty of the KLM scheme. From their standpoint, by allowing nearly anyone to set foot in their lounge, they will make a lot of (occasional) customers happy, while augmenting their revenue significantly. From our standpoint, this is a race to the bottom, driving down standards, and a solid reason to look for alternatives and take our business elsewhere. There is still a possibility, however, that, just like AF at CDG, they eventually come up with a quiet private space for Ultimates, away from the jungle, where enhanced appetizers and drinks are served.
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Old Sep 25, 2018, 1:40 am
  #1538  
 
Join Date: Feb 2017
Posts: 1,044
Originally Posted by Mirk
Speaking of free middle seat. It would be a decent perk to guarantee a free seat next to an Ultimate passenger travelling in a Y layout (KLC in C + all flights in Y).

Personally having a free seat next to me makes it a LOT more comfortable to work on my laptop during the flight and so developed quite a strategy to maximise my chances of getting one.
that’s the case at LH for HON and SEN, unless the Y cabin is full. It would be a great advantage for ULTI members and easy to implement for AF/KL
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Old Sep 25, 2018, 1:47 am
  #1539  
 
Join Date: Jan 2017
Posts: 367
Originally Posted by Bullspread
that’s the case at LH for HON and SEN, unless the Y cabin is full. It would be a great advantage for ULTI members and easy to implement for AF/KL
reality check: had a C class flight with KLC yesterday. 5 pax in a 8 seat cabin. All other pax had an empty free seat next to them, just I had someone next to me. So KL/AF does not even (want to) manage this in C when there is plenty of space in the C cabin.
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Old Sep 25, 2018, 3:50 am
  #1540  
 
Join Date: Aug 2012
Location: France
Programs: LH Senator, AF/KL Platinum Ultimate, Le Club Accor Hotels Diamond, Nordic Choice Hotels Platinum
Posts: 60
Originally Posted by travelbits
reality check: had a C class flight with KLC yesterday. 5 pax in a 8 seat cabin. All other pax had an empty free seat next to them, just I had someone next to me. So KL/AF does not even (want to) manage this in C when there is plenty of space in the C cabin.
Almost same experience for me this morning on KLC to AMS: 6 pax in a 8 pax cabin, means 2 passengers had empty seats close to them, but I was on 1A with a big guy on 1C...

Well, three options:

1- the two lucky guys was ULTI, too???
2- the two lucky guys was flying P from AMS???
3- AFKL just doesn’t care about the comfort of ULTI

I vote for Nr 3!
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Old Sep 25, 2018, 4:20 am
  #1541  
 
Join Date: Apr 2005
Programs: Eurostar Carte Blanche, SBB-CFF-FFS GA-AG, SNCF Grand Voyageur LeClub
Posts: 7,832
It seems to me that AF in fact does that (maybe KLM as well, I just don't know because I very rarely fly them). At AF, the front part of the Y cabin on short haul flights is reserved for FB Gold and Platinum. Other passengers simply cannot pick seats in that part of the cabin, neither when they check in themselves (OLCI, mobile, kiosk...), nor are those seats proposed to gate agents when they check in non-status passengers. This isn't exactly seat blocking the way LH/LX/OS do it: there not only the front seats are reserved for HON/SEN, but also as soon as a SEN/HON picks a seat the system automatically blocks the neighbouring seat, so that not even other status pax can chose it.

Still, on AF, by limiting the number of pax that can pick seats in front, the result is that the neighbouring seat is often free. At least that was my experience on the few AF flights in Y that I have done this year.

Where AF system fails is having people on different bookings despite both being Plat not being able to sit together (seat map shows occupied seats for one Plat but free for other), traveling with kids (having no status, they can't sit with parent; but parent doesn't get access to seats in the back), award tickets, etc. But those are more process failures not conceptual flaws
San Gottardo is offline  
Old Sep 25, 2018, 5:32 am
  #1542  
 
Join Date: Apr 2014
Location: Champaign, IL
Programs: AF/KL FB Ultimate Platinum for Life/Club 2000, UA MileagePlus
Posts: 524
Originally Posted by Pamplona
3- AFKL just doesn’t care about the comfort of ULTI

I vote for Nr 3!


3- AFKL just doesn’t care about the comfort of ULTI
Just KL, Pamplona, just KL...
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Old Sep 25, 2018, 5:40 am
  #1543  
 
Join Date: Apr 2014
Location: Champaign, IL
Programs: AF/KL FB Ultimate Platinum for Life/Club 2000, UA MileagePlus
Posts: 524
Originally Posted by San Gottardo
It seems to me that AF in fact does that (maybe KLM as well, I just don't know because I very rarely fly them). At AF, the front part of the Y cabin on short haul flights is reserved for FB Gold and Platinum. Other passengers simply cannot pick seats in that part of the cabin, neither when they check in themselves (OLCI, mobile, kiosk...), nor are those seats proposed to gate agents when they check in non-status passengers. This isn't exactly seat blocking the way LH/LX/OS do it: there not only the front seats are reserved for HON/SEN, but also as soon as a SEN/HON picks a seat the system automatically blocks the neighbouring seat, so that not even other status pax can chose it.

Still, on AF, by limiting the number of pax that can pick seats in front, the result is that the neighbouring seat is often free. At least that was my experience on the few AF flights in Y that I have done this year.

Where AF system fails is having people on different bookings despite both being Plat not being able to sit together (seat map shows occupied seats for one Plat but free for other), traveling with kids (having no status, they can't sit with parent; but parent doesn't get access to seats in the back), award tickets, etc. But those are more process failures not conceptual flaws


To add my two cents, on Hop! flights, e.g., between STR and CDG, whenever they can leave empty the seat next to me, they gladly do it, which I find very considerate. They even do it on flights where there is no J section, e.g. BSL to CDG.

Reading the recent posts, it looks like KL is the real fly in the ointment, the monkey in the wrench, the reason why the Ultimate program is so inconsistent between hubs.
Macaron54 is offline  
Old Sep 25, 2018, 6:26 am
  #1544  
 
Join Date: Aug 2012
Location: France
Programs: LH Senator, AF/KL Platinum Ultimate, Le Club Accor Hotels Diamond, Nordic Choice Hotels Platinum
Posts: 60
Originally Posted by Macaron54

3- AFKL just doesn’t care about the comfort of ULTI
Just KL, Pamplona, just KL...
Ah sorry, I still make the mistake to believe it’s the same company (!), which should offer the same level of service as they both share the same FB programme...
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Old Sep 25, 2018, 7:57 am
  #1545  
 
Join Date: May 2018
Location: Paris and around the WW
Programs: AF/KLM Club2000 Ultimate / M&M HON Circle / ALL Diamond / Hertz President Circle
Posts: 1,039
I confirm that very often, while traveling in C, AF is trying its best not to have any other customer sitting next to me which makes the flight more comfortable !
I'm flying to AMS and ZRH tomorrow, let's see...

I will be flying in P from London to Sao Paulo next week (LHR --> CDG in C and then CDG --> GRU in P)
Should I expect something special in LHR or nothing more than a C ticket passenger ?
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