Flying Blue Platinum Ultimate Status

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Old Aug 27, 18, 3:17 am
  #1411  
 
Join Date: Apr 2017
Programs: Flying blue LTP Ultimate, SPG platinum, Hertz Platinum, Sixt Platinum
Posts: 51
Did you know TA is charging 35€ booking fee per ticket (not per booking) when booking over the phone?! Crazy.
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Old Aug 27, 18, 3:25 am
  #1412  
 
Join Date: Jun 2011
Location: Geneva
Programs: AFKL Platinum, UA *G
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Originally Posted by breton1fr View Post
Did you know TA is charging 35€ booking fee per ticket (not per booking) when booking over the phone?! Crazy.
I suppose that you're calling the TA to ticket itineraries with specific flights/stopover that do not appear on the website. In that case if you tell the agent they're generally willing (at least from experience with the Platinum Line) to waive the fees.
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Old Aug 27, 18, 5:57 am
  #1413  
 
Join Date: Apr 2014
Location: Champaign, IL
Programs: AF/KL FB Ultimate Platinum, UA MileagePlus
Posts: 267
Originally Posted by breton1fr View Post
Did you know TA is charging 35€ booking fee per ticket (not per booking) when booking over the phone?! Crazy.


That is odd. Does this fee appear explicitly on your invoice? I went through the TA team to book a couple of flights, and the airfare was on par with that found on line. Must be a clerical error. 35 euros per ticket is simply outlandish.
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Old Aug 27, 18, 6:06 am
  #1414  
 
Join Date: Apr 2014
Location: Champaign, IL
Programs: AF/KL FB Ultimate Platinum, UA MileagePlus
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Originally Posted by Jean97 View Post
quite interesting Goldorak ! I believed is was totally out of question on AF. I am quite often upgraded in P on Emirates for instance, but you are the first reported case among my acquaintances of a P upgrade on AF


Operational upgrades to P are not uncommon for Ultimates. Suffice to be on the right route at the right time. Altea will do the rest. Over a one-year period, I have been opup'ed thrice on an Asian route. It is always fun to see a ticket popping out of the machine at the gate, saying "New seat", especially when you least expect it .
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Old Aug 27, 18, 1:21 pm
  #1415  
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Originally Posted by breton1fr View Post
Did you know TA is charging 35€ booking fee per ticket (not per booking) when booking over the phone?! Crazy.
Yes, I know and this is the same calling the Plat line or the Elite line. Nothing new here in the sense this is the booking fee when booking by phone. I believe this fee is for long-haul bookings (it is cheaper for short- and medium-haul bookings).

Originally Posted by flyingjapans View Post
I suppose that you're calling the TA to ticket itineraries with specific flights/stopover that do not appear on the website. In that case if you tell the agent they're generally willing (at least from experience with the Platinum Line) to waive the fees.
In that case yes, they can waive the fee. But sometimes I book "regular" personal premium tickets (J, P) through the TA (or the Plat line before) because they can hold a reservation for many weeks before you have to pay (while if you book on the website, you need to pay upfront). It is like booking through a travel agent when the fare does not require upfront payment.

Originally Posted by Macaron54 View Post
Operational upgrades to P are not uncommon for Ultimates. Suffice to be on the right route at the right time. Altea will do the rest. Over a one-year period, I have been opup'ed thrice on an Asian route. It is always fun to see a ticket popping out of the machine at the gate, saying "New seat", especially when you least expect it .
I was obviously not so lucky as you dear Macaron54 , because for me, it's the 1st op-up to P since I am Ultimate. And I can tell you they had other opportunities during the last 18 months with a couple of flights having P and J being fully booked/overbooked. My complaint after the summer chaos may have played a role as well.
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Old Aug 31, 18, 4:47 am
  #1416  
 
Join Date: Apr 2005
Programs: Eurostar Carte Blanche, SBB-CFF-FFS GA-AG, SNCF Grand Voyageur LeClub
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A question to you ULTIs: how loyal are you to AFKL? When given a choice between them and competitors, do they get nearly all of your flying business? Are you open and pick other airlines because you don't care about getting more into bed (more XPs, feeling more at home, etc) with AFKL? Did you make ULTI by accident?

Reason I am asking is that on Tuesday morning there was a chap sitting a row in front of me on an LX flight CDG-ZRH, he was Club 2000 Ultimate according to his luggage tag. He exited in Zurich, so not connecting to another destination that AFKL woulnd't serve maybe. However, he could have taken an AF flight at exactly the same time - so he wasn't on LX for better schedule either. So I started wondering about the loyalty of ULTIs.
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Old Aug 31, 18, 5:43 am
  #1417  
 
Join Date: Apr 2018
Posts: 11
I asked TA about roll-over of ULTI XP: she confirmed that there will not be roll over in order to preserve some exclusivity and "avoid ULTI going from 1k something members to 3k or 4k"...
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Old Aug 31, 18, 5:45 am
  #1418  
 
Join Date: Apr 2018
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Originally Posted by San Gottardo View Post
A question to you ULTIs: how loyal are you to AFKL? When given a choice between them and competitors, do they get nearly all of your flying business? Are you open and pick other airlines because you don't care about getting more into bed (more XPs, feeling more at home, etc) with AFKL? Did you make ULTI by accident?

Reason I am asking is that on Tuesday morning there was a chap sitting a row in front of me on an LX flight CDG-ZRH, he was Club 2000 Ultimate according to his luggage tag. He exited in Zurich, so not connecting to another destination that AFKL woulnd't serve maybe. However, he could have taken an AF flight at exactly the same time - so he wasn't on LX for better schedule either. So I started wondering about the loyalty of ULTIs.
Hi. Generally I tend to chose AF but it also depends on schedule times and prices. And also on companies as there are some companies which are really less good in terms of quality / seats! Not really linked to the ULTI status as I already requalified way in advance.
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Old Aug 31, 18, 9:54 am
  #1419  
 
Join Date: Apr 2014
Location: Champaign, IL
Programs: AF/KL FB Ultimate Platinum, UA MileagePlus
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Originally Posted by San Gottardo View Post
A question to you ULTIs: how loyal are you to AFKL? When given a choice between them and competitors, do they get nearly all of your flying business? Are you open and pick other airlines because you don't care about getting more into bed (more XPs, feeling more at home, etc) with AFKL? Did you make ULTI by accident?

Reason I am asking is that on Tuesday morning there was a chap sitting a row in front of me on an LX flight CDG-ZRH, he was Club 2000 Ultimate according to his luggage tag. He exited in Zurich, so not connecting to another destination that AFKL woulnd't serve maybe. However, he could have taken an AF flight at exactly the same time - so he wasn't on LX for better schedule either. So I started wondering about the loyalty of ULTIs.


In all likelihood the Ultimate/Club2000 that you met has already reached the 1,800 UXP threshold guaranteeing renewal of his status. The absence of UXP rollover is not the best incentive to ensure the loyalty of the airline's top-tier customers, but I would imagine that the program management thought about it when they made this decision .
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Old Sep 1, 18, 11:11 am
  #1420  
 
Join Date: Aug 2012
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Programs: LH HON, AF/KL Platinum Ultimate, Le Club Accor Hotels Platinum, Nordic Choice Hotels Platinum
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Originally Posted by San Gottardo View Post
A question to you ULTIs: how loyal are you to AFKL? When given a choice between them and competitors, do they get nearly all of your flying business? Are you open and pick other airlines because you don't care about getting more into bed (more XPs, feeling more at home, etc) with AFKL? Did you make ULTI by accident?

Reason I am asking is that on Tuesday morning there was a chap sitting a row in front of me on an LX flight CDG-ZRH, he was Club 2000 Ultimate according to his luggage tag. He exited in Zurich, so not connecting to another destination that AFKL woulnd't serve maybe. However, he could have taken an AF flight at exactly the same time - so he wasn't on LX for better schedule either. So I started wondering about the loyalty of ULTIs.
I became Ultimate « by accident »: I actually never heard about that status before getting it.

The only reason for me to fly AFKL is KLM’s flown destinations: they are strong at second / third tier airports in Scandinavia and good in China, too (Chengdu, Xiamen, Taipei). With CityHopper, I am connected from my home airport to AMS 3 to 4 times a day.

When flying East Europe and more popular destinations in Asia, I usually go for LH group (LH, LX, sometimes OS).

AF is almost black listed to me. I cannot afford to be stuck in Paris 3-4 times a year because the pilots, or the cabin crew, or the ground staff, or the catering company or the air trafic controller or whom ever else is striking.

XPs (or what ever miles is provided in other companies) is not considered when booking. First priotity for me is to get a matching flight schedule with as less connections as possible. When I have several choices, I go for LH Group for the perfect service provided to HON members.

ULTI should simply NOT be a target to no one! As reported in the previous 95 pages of this forum, their is no advantage to get ULTI (specially when flying KL).

So, you could also see me very often on Star Alliance flights, even being ULTI!
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Old Sep 1, 18, 12:59 pm
  #1421  
 
Join Date: Apr 2014
Location: Champaign, IL
Programs: AF/KL FB Ultimate Platinum, UA MileagePlus
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Originally Posted by Pamplona View Post
ULTI should simply NOT be a target to no one! As reported in the previous 95 pages of this forum, their is no advantage to get ULTI (specially when flying KL).

Let's not be completely negative and ingrate here. While it is true that there is a glaring (and unacceptable) imbalance in terms of service at AMS and CDG, and that the perks and freebees are clearly not on par with similar top-tier programs, e.g., DL's Diamond/360 and LH's HON circle, as Ultimates, we are on top of the upgrade list in case of opup's, and many of us have been indulged to fly in P once or twice per year.
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Last edited by Macaron54; Sep 1, 18 at 1:12 pm
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Old Sep 1, 18, 1:29 pm
  #1422  
 
Join Date: Apr 2017
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... or more than once or twice a year !...
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Old Sep 1, 18, 1:51 pm
  #1423  
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Originally Posted by vincent_from_Paris View Post
I asked TA about roll-over of ULTI XP: she confirmed that there will not be roll over in order to preserve some exclusivity and "avoid ULTI going from 1k something members to 3k or 4k"...
This is a ridiculous reason. First because it will certainly not go to 3 or 4K because of this. If the number of Ulti was reaching this level, it will be because more and more pax fly AF a lot in the upper classes and, in that case, they can simply adjust the qualification threshold (e.g. from 1800 to 1900 or 2000) if they don't want to have that many Ultimates. At the moment, between favoring the business with a possible consequence of having maybe 100 Ulti having rollover UXP and maintaining hypothetically a fixed Ulti number at 1K and losing business from those 100 "best" Ultimates pax, they have chosen the latter and this is a complete non-sense IMO.

Originally Posted by San Gottardo View Post
A question to you ULTIs: how loyal are you to AFKL? When given a choice between them and competitors, do they get nearly all of your flying business? Are you open and pick other airlines because you don't care about getting more into bed (more XPs, feeling more at home, etc) with AFKL? Did you make ULTI by accident?
AF has most of my business (personal and work) for various reasons :
- I truly enjoy flying them and have mostly good to very good experience, even more since I am Ulti
- I am based in Paris and so it's a no brainer regarding schedule/frequencies and many code-shares are also available providing overall a very good offer to pax.
- interesting corporate fares in J long-haul
- more published and unpublished benefits thanks to my status. This is particularly important for medium-haul because I fly Y (with a few exceptions), so benefiting from all SkyP services and lounge access is key for me. While for long-haul, I fly J so I get all the benefits by the travel class whatever the airline.

This being said, I don't hesitate sometimes to fly other airlines/alliances :
- when AF doesn't serve the destination (obvious reason, but I have to mention it)
- if AF prices are much higher than competition (not so rare)
- when AF is not capable to provide me with the level of service I am expecting. For instance, in 2017, when we had this chaos for immigration control at 2E and because Ulti was totally useless, I flew twice to the US in J with UA/LH to avoid this madness. They finally introduced the escort at immigration at 2E, so I bring back my trips to AF after this.
- when AF is obviously not interested by my business. I am referring here to this insanity of no rollover of UXPs. I am requalified Ulti since end july. I have not cancelled any already booked AF trips because off this and I have booked a few new AF trips, but AF has already lost 2 long-haul trips in J to competition because obviously they don't care.
I still hope that they will realize their mistake and reverse their decision very soon. It is never too late to admit a mistake. They need our money more than ever after the strikes (without mentioning the likely coming ones...) and also because I am fearing the operating result of the summer will be catastrophic for AF. Not because of a lack of pax and income but because of the complete chaos in their operations during the summer leading to a very likely huge amount of compensation to be paid to customers.
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Old Sep 1, 18, 3:41 pm
  #1424  
 
Join Date: Aug 2012
Location: France
Programs: LH HON, AF/KL Platinum Ultimate, Le Club Accor Hotels Platinum, Nordic Choice Hotels Platinum
Posts: 43
Originally Posted by Macaron54 View Post
Let's not be completely negative and ingrate here. While it is true that there is a glaring (and unacceptable) imbalance in terms of service at AMS and CDG, and that the perks and freebees are clearly not on par with similar top-tier programs, e.g., DL's Diamond/360 and LH's HON circle, as Ultimates, we are on top of the upgrade list in case of opup's, and many of us have been indulged to fly in P once or twice per year.
I would most probably agree on that if I would fly AF. It actually happend to me once earlier this year on a HKG CDG flight. Nice. But >90% of my AFKL are with KL, where P is not offered.

Last edited by Pamplona; Sep 1, 18 at 4:29 pm Reason: Typo mistake
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Old Sep 1, 18, 4:40 pm
  #1425  
 
Join Date: Aug 2012
Location: France
Programs: LH HON, AF/KL Platinum Ultimate, Le Club Accor Hotels Platinum, Nordic Choice Hotels Platinum
Posts: 43
Originally Posted by Goldorak View Post
At the moment, between favoring the business with a possible consequence of having maybe 100 Ulti having rollover UXP and maintaining hypothetically a fixed Ulti number at 1K and losing business from those 100 "best" Ultimates pax, they have chosen the latter and this is a complete non-sense IMO.
By the way, do we know / can we guess how many passengers « enjoy » this ULTI status???

200? 1000? 5000???
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