Flying Blue Platinum Ultimate Status

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FLYING BLUE ULTIMATE

Main facts
Ultimate is not a status in FB but a « tag » on Platinum / Platinum for life / Club 2000 – Skipper existing status.
While regular FB status (Silver/Gold/Platinum) are based on experience points earning (XP), Ultimate status is obtained by Ultimate XP (UXP) earning. UXPs are earned exclusively on AF-, KL- and A5-coded (= marketed) flights, whatever the operating airline.
Some examples :
- CDG-JFK AF-marketing, AF-operating : eligible to UXP earning
- CDG-JFK DL-marketing, AF-operating : NON-eligible to UXP earning
- AMS-BOS KL-marketing, DL-operating : eligible to UXP earning
- BOS-IND KL-marketing, DL-operating : eligible to UXP earning
- SIN-SYD AF-marketing, QF-operating : eligible to UXP earning
- CDG-FCO AZ-marketing, AZ-operating : NON-eligible to UXP earning

XP earned via AFKL Amex cards are not eligible (those are XP and not UXP).

To qualify for Ultimate, it is needed to have accumulated 1800 UXP over 2 calendar years. (Jan 1st, year 1 to Dec 31st, year 2). There is no requirement on how the 1800 UXP earning is distributed over the 2 years (it can be 900/900 or 100/1700, it doesn’t matter). Ultimate is valid for 2 years once granted.
Example : from Jan 1st 2017 to Dec 31st 2018, a Platinum member has earned at least 1800 UXP. The status will be granted in march 2019 and valid 2 years (until march 2021). Ultimate is never granted outside the annual review period (if the member has attained the 1800 UXP threshold in july, Ultimate will be still granted only in March the following year).
There is no rollover of UXP for the next qualification period.

Hard benefits
- All FB Platinum/Club 2000-Skipper benefits
- Access to a Travel Assistant service 24/7. They are reachable by phone or by email. In practice, from 8 pm to 8 am CET, calls are taken by the Platinum line.
- highest priority on waiting list and in case of irrops
- Possibility to register up to 9 persons who can benefit from Sky Priority services and lounge access when traveling with the Ultimate member (lounge access is only in AFKL lounges here)
- one companion Platinum card
- Zone 1 boarding, irrespective of travel class.
- Access to Hertz Platinum status
- two upgrade certificates per year, usable from Y to J or from W to J. Upgrades are confirmed instantly at the time of booking (via the Travel Assistant). One voucher = one way. So to upgrade a return trip, 2 vouchers must be used. Vouchers are transferable to a travel companion traveling with the Ultimate member. In case of a long-haul flight with a medium-haul connection/feeder (e.g. CDG-AMS-JFK), the medium-haul segment will be upgraded also with still only one voucher used. In case of 2 long-haul flights in connection (e,g. DXB-CDG-JFK), the use of 2 vouchers are required to upgrade the 2 segments. Upgrade vouchers are usable only on AF- or KL-marketing and operating flights.
Rules for eligible booking classes for the upgrade vouchers are described below :

AF flights, long-haul
Premium Eco to Business
Original booking class : A, S, W
Upgraded booking class : Z, I, D, C (it means that if the flight has only J fare available, one cannot upgrade)

Eco to Business (all flights, except to/from USA, Canada, Mexico)
Original booking class : Y, B, M, U, K, H, L, Q, T, N, R
Upgraded booking class : Z, I, D, C (it means that if the flight has only J fare available, one cannot upgrade)

Eco to Business (flights to/from USA, Canada, Mexico, including LAX-PPT)
Original booking class : Y, B, M, U, K, H, L, Q, T, N, R
Upgraded booking class : Z, C

KL flights, long-haul
Eco to Business (all flights, except to/from USA, Canada, Mexico and DEL)
Original booking class : Y, B, M, U, K, H, L, Q, T, N, R
Upgraded booking class : Z, I, D, C

Eco to Business (flights to/from USA, Canada, Mexico and DEL)
Original booking class : Y, B, M, U, K, H, L, Q, T, N, R
Upgraded booking class : Z, I.

Airline-specific soft (unpublished) benefits
- AF, KL and contract staff at airports have a popup message on their computer screen when checking-in an Ultimate pax or when scanning a BP at the lounge (AFKL lounges only) asking them to be attentive at any special request of the Ultimate pax. See also below for airport-specific soft benefits. There is no known official policy for operational upgrades of Ultimates, but Ultimate members have all reported on FT a higher rate of op-up (but those remain rare !).
- AF and KL cabin crews are instructed to provide extra care and attentions on-board. It can take different forms : special greetings, extra amenities (pillow, oshibori, etc), F&B from the upper class, upgrade on board (Y to J medium haul, W to J or Y to W long haul), earlier and quicker meal service. This is not systematic and is up to the appreciation of the crew. Based on the reports of Ultimate members of this forum, AF crews seems to be more compliant than KL crews with those directives, although there has been several reports in this thread of nice attentions provided by KL crews.

Other Skyteam airlines do not provide any extra service or attentions to FB Ultimate passengers.

Airport-specific soft (unpublished) benefits
All benefits below should be understood for departure, unless otherwise noted. In addition to what is mentioned below, it has been reported several cases of expedited transfers organised by AFKL staff in case of short/endangered connection at various airports.

Please complete/edit this list as needed.

EUROPE
Czech Republic
- PRG : no special treatment to report

Denmark
- CPH : no special treatment to report

France
- CDG 2E:
  • Departure : Escort from check-in to immigration from 8 am to 2 pm (super fast track). Reserved space at K/L/M lounges. Pre-boarding upon request at the gate before beginning of general boarding
  • Arrival : Special (super fast track) lane for immigration until 2 pm
- CDG 2F :
  • Departure : Reserved space at F1 and F2 lounges. Pre-boarding upon request at the gate before beginning of general boarding
  • Arrival : no special treatment to report
- CDG 2G :
  • Departure : Reserved space at the lounge
  • Arrival : no special treatment to report
- CDG 2C :
  • Arrival lounge : higher priority for a shower
- CDG in connection : expedited transfer, possibly involving limo transfer, can be arranged upon request in case of short or endangered connection.
- ORY :
  • Departure : Reserved space at Schengen and non-Schengen lounges
  • Arrival : no special treatment to report
- BES : no special treatment to report
- BOD : pre-boarding from lounge to plane inconsistently proposed
- LYS : escort through security from check-in to lounge, reserved area at the lounge, pre-boarding with escort from lounge to plane, all consistently proposed.
- MPL : pre-boarding with escort from lounge to plane, sometimes proposed (AF agent comes to the contract lounge to meet the Ultimate guest)
- MRS : no special treatment to report
- NCE : no special treatment to report
- NTE : no special treatment to report
- RNS : no special treatment to report
- UIP : no special treatment to report

Germany
- DUS : no special treatment to report
- FRA : no special treatment to report
- MUC : reserved area in the lounge
- STR : reserved area in the lounge, pre-boarding
- TXL : no special treatment to report

Greece
- ATH : no special treatment to report

Ireland
- DUB : no special treatment to report

Italy
- BLQ : escort from check-in to lounge, and through security to plane.
- FCO : no special treatment to report
- LIN : no special treatment to report
- VCE : escort through security from check-in to lounge, pre-boarding with escort from lounge to plane.

Netherlands
- AMS : no special treatment to report, apart pre-boarding sometimes granted – Shame on KL !!!

Portugal
- LIS : no special treatment to report

Russia
- SVO : no special treatment to report
- LED : no special treatment to report

Spain
- BCN : no special treatment to report
- MAD : no special treatment to report

Switzerland
- GVA : pre-boarding upon request. A recent report (May 2019) of being able to use the reserved P area of the lounge.
- ZRH : no special treatment to report

United Kingdom
- ABZ : no special treatment to report
- EDI: no special treatment to report
- LHR (T4) : no special treatment to report

NORTH AMERICA
Canada
- YUL: no escort. Reserved table in lounge
- YYZ : escort on arrival through immigration, consistently offered.

USA
- ATL : no special treatment to report (in connection)
- BOS : escort through security from check-in to lounge, pre-boarding, all consistently provided upon request.
- DTW : no special treatment to report (starting from DTW or in connection)
- IAD : escort through security from check-in to lounge upon request, but inconsistently provided
- IAH: no special treatment to report
- JFK : reserved table in the dining area of the lounge (upstairs), inconsistently applied
- LAX : no special treatment to report
- ORD: escort through security from check-in to lounge, reserved area at the lounge, pre-boarding, all consistently proposed.
- MSP : no special treatment to report, except one case of special DL Elite VIP treatment with expedited immigration and Porshe transfer to/from lounge (not a regular benefit to expect)

CENTRAL & SOUTH AMERICA
- LIM : escort to lounge, provided spontaneously
- GRU : no special treatment to report
- SCL : no special treatment to report

ASIA / PACIFIC
- BKK : escort through security from check-in to lounge, upon request but inconsistently proposed. In connection : escort in case of short connection (better to request it before departure).
- BOM : no special treatment to report
- DEL : no special treatment to report
- HKG : escort through security from check-in to lounge, upon request but inconsistently proposed
- HND : Arrival : nothing. Departure : escort from check-in desk to beginning of security lane, proposed spontaneously.

CARIBBEAN & INDIAN OCEAN


MIDDLE EAST
- BEY : no special treatment to report
- DXB : escort from check-in to lounge and from lounge to plane, all upon request, consistently provided.
- JED : no special treatment to report
- RUH : no special treatment to report

AFRICA
- CMN : no special treatment to report
- CPT: escort from counter to lounge, provided spontaneously
- JNB: escort from counter to lounge (no fast track at immigration), provided spontaneously
- RAK : escort on arrival, upon request (not provided on departure)
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Old Feb 17, 18, 2:48 pm
  #1051  
 
Join Date: Jun 2016
Location: Switzerland
Programs: AFKL Flying Blue Platinum Ultimate, Marriott Bonvoy Ambassador Elite
Posts: 219
Originally Posted by San Gottardo View Post
Whilst I largely agree with your assessment of the various airlines (with some nuances...) I think the previous post was referring to the fact that striving for ULTI is hardly worth the trouble for the benefits of the status, when compared with what HON offers. If you get the ULTI status anyway by flying airlines that on your route offer the better product, all the better. But that would mean shifting flights to AFKL for their better product (which I fully understand) as opposed to switching flights to AFKL to get ULTI (which I have trouble finding a sufficient motivation).
Talking about benefits, HON appears to be definitely better, though the requirements are roughly 50% higher than Ultimate - simply impossible to reach for me. That's all.
Ultimate is closer since I'm already Platinum with FB with a significant amount of Level Miles at the moment. I have no reason to switch to LH just to become - at most - senator.
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Old Feb 18, 18, 3:10 am
  #1052  
 
Join Date: Apr 2005
Programs: Eurostar Carte Blanche, SBB-CFF-FFS GA-AG, SNCF Grand Voyageur LeClub
Posts: 5,972
Originally Posted by Andy82 View Post
Talking about benefits, HON appears to be definitely better, though the requirements are roughly 50% higher than Ultimate - simply impossible to reach for me. That's all.
Ultimate is closer since I'm already Platinum with FB with a significant amount of Level Miles at the moment. I have no reason to switch to LH just to become - at most - senator.
Makes absolute sense in your situation. Don't torture yourself with Lufthansa's 2-2-2 config when you can have AF Best instead.

Just one thought: life as a HON on LH/LX is markedly better than that as a SEN, whereas life as an ULTI is not that much greater on AFKL than as a "normal" Plat (as a LPT I now also get the very personal treatment and extra attention, the chit-chat and request for feedback, the first choice from the menu, etc. All I am missing is the TA - not so useful apparently - and the escort at CDG through immigration and security, which I would love to have).

But again, if your tradeoff is status-less AF Best vs. Lufthansa then Air France is clearly the better product (unless you really care about things like WiFi on board or more choice on the menu). If your choice is AF NEV or KL vs. Austrian or Swiss, then OS/LX is the better choice. For you it seems to be the former, so by all means stick with AF. They are getting better by the day on their longhaul premium product, and sometimes I wish they just had more money to roll out their BEST product to more planes, install internet connections, and work a bit on the food, and it would be without competition the best Business product out there West of Baghdad..
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Last edited by San Gottardo; Feb 18, 18 at 4:04 am
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Old Feb 19, 18, 9:01 am
  #1053  
 
Join Date: Apr 2017
Programs: Flying blue LTP Ultimate, SPG platinum, Hertz Platinum, Sixt Platinum
Posts: 84
It seems that AF has completed its yearly ultimate qualification process. Received notification today. Anyone else?
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Old Feb 19, 18, 9:52 am
  #1054  
 
Join Date: Jan 2004
Location: Up in the air
Programs: LH HON, BA GGL, AFKL ULTI, WOH Lifetime Globalist, IC Royal Ambassador
Posts: 287
Originally Posted by MumbaiDan View Post
still nothing...
Finally after four months of being qualified I got my welcome email today.
It did not tell me what benefits this program now entails.
But hey - I will get a new card in April (at which point I am already qualified since six months).
They are such chancers....

"It is our absolute pleasure at AIR FRANCE and KLM to welcome you as a Flying Blue Platinum Ultimate member.
As one of our most valued members, we are offering you a world of exclusive privileges and recognition, including a 24/7 traveller’s concierge service with a personal Travel Assistant. In April you will receive your new card and more information on how to make the most of your new exclusive status.

If you would like to explore your new benefits now, feel free to contact your Travel Assistant at any time.

xxxxxxxxxx[email protected]
+xxxxxxxxxx

To us you are an exceptional traveller, and you deserve the most exceptional attention. "
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Old Feb 19, 18, 3:36 pm
  #1055  
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Join Date: Aug 2009
Location: Paris, France
Programs: AF/KL Flying Blue Platinum for life/Club2000 Ultimate, UA Mileage plus, Le Club Accorhotels platinum
Posts: 13,117
Originally Posted by breton1fr View Post
It seems that AF has completed its yearly ultimate qualification process. Received notification today. Anyone else?
Originally Posted by MumbaiDan View Post
Finally after four months of being qualified I got my welcome email today.
It did not tell me what benefits this program now entails.
But hey - I will get a new card in April (at which point I am already qualified since six months).
They are such chancers....

"It is our absolute pleasure at AIR FRANCE and KLM to welcome you as a Flying Blue Platinum Ultimate member.
As one of our most valued members, we are offering you a world of exclusive privileges and recognition, including a 24/7 traveller’s concierge service with a personal Travel Assistant. In April you will receive your new card and more information on how to make the most of your new exclusive status.

If you would like to explore your new benefits now, feel free to contact your Travel Assistant at any time.

xxxxxxxxxx[email protected]
+xxxxxxxxxx

To us you are an exceptional traveller, and you deserve the most exceptional attention. "
Warm welcome to you guys
Please share your experiences here and do not hesitate to send your feedback (the good and the bad) to the TA team.
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Old Feb 24, 18, 2:31 am
  #1056  
 
Join Date: Sep 2011
Location: Paris,FR
Programs: AF/KL FBPFL Ultimate, M&M Senator, IHG Platinum, HERTZ PC
Posts: 56
Platinum for life * ultimate consistency

Hi,
Just received my platinum for life status.
Will it change something in the consistency of the benefits of the ultimate program ?
FYI, I'm starting to have arrival escort rejected at some location where it was always granted in 2017 = any change ? station manager are not on board anymore ?
Tks
Rgds
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Old Feb 24, 18, 4:49 am
  #1057  
 
Join Date: Apr 2014
Location: Champaign, IL
Programs: AF/KL FB Ultimate Platinum for Life/Club 2000, UA MileagePlus
Posts: 345
Originally Posted by chris635 View Post
Hi,
Just received my platinum for life status.
Will it change something in the consistency of the benefits of the ultimate program ?
FYI, I'm starting to have arrival escort rejected at some location where it was always granted in 2017 = any change ? station manager are not on board anymore ?
Tks
Rgds


Hey chris635,

this is interesting that your PfL status change was notified to you at this time of the year. I would have expected sometime by the end of March. Equally interesting is the logo. Does it mean that you are Ultimate for life, or just that you are PfL with the Ultimate benefits for the current two-year cycle, renewable as a function of your miles accrual (and spending)?

I flew out of SFO on Thursday, and I can tell you that no escort service was spontaneously offered to me. I asked and was denied it. SFO is not my airport, so I was not sure what to expect. At ORD, however, there is a consistent escort service for Ultimate cardholders. It is both flawless and reproducible .

Since the TA service has been mentioned recently on this thread, I must once again underscore the added value of this benefit (still the only one worthwhile IMHO). It turns out that unbeknownst to me, AF was on strike last Thursday , creating havoc in a number of outstations like SFO. The TA team promptly rebooked me on a KL flight, honoring the upgrade that I had purchased for the AF flight .

Cheers (and congrats on your PfL status),

Macaron54

Last edited by Macaron54; Feb 24, 18 at 8:05 am
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Old Feb 24, 18, 6:41 am
  #1058  
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Join Date: Aug 2009
Location: Paris, France
Programs: AF/KL Flying Blue Platinum for life/Club2000 Ultimate, UA Mileage plus, Le Club Accorhotels platinum
Posts: 13,117
Originally Posted by chris635 View Post
Hi,
Just received my platinum for life status.
Will it change something in the consistency of the benefits of the ultimate program ?
FYI, I'm starting to have arrival escort rejected at some location where it was always granted in 2017 = any change ? station manager are not on board anymore ?
Tks
Rgds
Confratulations for your PfL
PFL will not change anything in the way Ulti is implemented for you, unfortunately. Can you share with us the stations where escort was previously granted but not anymore . Please make sure you complain about this to the TA team.

Originally Posted by Macaron54 View Post
Hey chris635,

this is interesting that your PfL status change was notified to you at this time of the year. I would have expected sometime by the end of March. Equally interesting is the logo. Does it mean that you are Ultimate for life, or just that you are PfL with the Ultimate benefits for the current two-year cycle, renewable as a function of your miles accrual (and spending)?

I flew out of SFO on Thursday, and I can tell you that no escort service was spontaneously offered to me. I asked and was denied it. SFO is not my airport, so I was not sure what to expect. At ORD, however, there is a consistent escort service for Ultimate cardholders. It is both flawless and reproducible .

Since the TA service has been mentioned recently on this thread, I must once again underscore the added value of this benefit (still the only one worthwhile IMHO). It turns out that unbeknownst to me, AF was on strike last Thursday , creating havoc in a number of outstations like SFO. The TA team promptly me rebooked me on a KL flight, honoring the upgrade that I had purchased for the AF flight .

Cheers (and congrats on your PfL status),

Macaron54
Hi Macaron54
bolded part is the correct part (Ulti for life does not exist).
Otherwise, shame on SFO staff
Is that AF staff or contractors ? Same : please report to TA.
In my case, outside CDG, escort service has never been proposed spontaneously. Always need to ask.
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Old Feb 24, 18, 6:48 am
  #1059  
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Join Date: Aug 2009
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Programs: AF/KL Flying Blue Platinum for life/Club2000 Ultimate, UA Mileage plus, Le Club Accorhotels platinum
Posts: 13,117
As Ulti, I was treated like a king on a recent flight to SIN (in J). The crew was super with plenty of extra attentions. Champagne from P before and after take-off. They gave me also the P wine list for my meal drinks. Some family members, traveling in Y, got extra attentions as well.
Pre-boarding worked very well also.
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Old Feb 25, 18, 12:04 am
  #1060  
 
Join Date: Sep 2011
Location: Paris,FR
Programs: AF/KL FBPFL Ultimate, M&M Senator, IHG Platinum, HERTZ PC
Posts: 56
Originally Posted by Macaron54 View Post

Hey chris635,

this is interesting that your PfL status change was notified to you at this time of the year. I would have expected sometime by the end of March. Equally interesting is the logo. Does it mean that you are Ultimate for life, or just that you are PfL with the Ultimate benefits for the current two-year cycle, renewable as a function of your miles accrual (and spending)?

I flew out of SFO on Thursday, and I can tell you that no escort service was spontaneously offered to me.

Macaron54
Dear Macaron54,

Card will arrive by April but website status changed this week.
As it was said only platinum benefit for life, my Ultimate is set till 03/20 for the moment

Regarding arrival assistance, all the one I got where not spontaneous but though TA request never happen spontaneously ....
The one that was refused recently was GRU (P full = nobody to support), I came back to the TA to challenge the station manager on the sudden drop in attention toward me 2017 vs 2018.... let's see.

Rgds
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Old Feb 25, 18, 12:53 am
  #1061  
 
Join Date: Sep 2011
Location: Paris,FR
Programs: AF/KL FBPFL Ultimate, M&M Senator, IHG Platinum, HERTZ PC
Posts: 56
Originally Posted by Goldorak View Post
As Ulti, I was treated like a king on a recent flight to SIN (in J). The crew was super with plenty of extra attentions. Champagne from P before and after take-off. They gave me also the P wine list for my meal drinks. Some family members, traveling in Y, got extra attentions as well.
Pre-boarding worked very well also.
Dear Goldorak,
P wine list also happen to me nevertheless it need to be requested to PNC chief, thus during a Y trip I asked a glass of P wine and was ignored by PNC till chief step in !
King treatment = how did you trigger it ? you asked or they came spontaneously with the P champagne ? is it in your travelling preference ?
Rgds
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Old Feb 25, 18, 9:00 am
  #1062  
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Originally Posted by chris635 View Post
Dear Goldorak,
P wine list also happen to me nevertheless it need to be requested to PNC chief, thus during a Y trip I asked a glass of P wine and was ignored by PNC till chief step in !
King treatment = how did you trigger it ? you asked or they came spontaneously with the P champagne ? is it in your travelling preference ?
Rgds
it was all spontaneous during this flight. Champagne (but with no mention of P ) is indeed in my prefs for drinks.
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Old Feb 25, 18, 1:25 pm
  #1063  
 
Join Date: Apr 2014
Location: Champaign, IL
Programs: AF/KL FB Ultimate Platinum for Life/Club 2000, UA MileagePlus
Posts: 345
Originally Posted by chris635 View Post
Dear Goldorak,
P wine list also happen to me nevertheless it need to be requested to PNC chief, thus during a Y trip I asked a glass of P wine and was ignored by PNC till chief step in !
King treatment = how did you trigger it ? you asked or they came spontaneously with the P champagne ? is it in your travelling preference ?
Rgds


This is a toss-up, chris635. Sometimes, depending on the chief purser, it comes spontaneously as the meal is being served — would you care for a glass of wine from our first-class cabin? And sometimes, nothing at all. On a recent flight this year, I unabashedly asked the purser whether I could have a glass of wine from P, and to my surprise, he came back from the front of the aircraft with the wine list — which wine would you like? If my memory does not fail me, I believe I picked a Corton . Hating double standards, I am inclined to set the standard for Ultimate PAXs to have access to the P wine list on flights with four classes of service — and invite everyone to do the same. No upgrade coupons, but nice wines and champagnes!

Cheers,

Macaron54
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Old Feb 25, 18, 5:41 pm
  #1064  
 
Join Date: Sep 2011
Location: Paris,FR
Programs: AF/KL FBPFL Ultimate, M&M Senator, IHG Platinum, HERTZ PC
Posts: 56
Originally Posted by Macaron54 View Post
Hating double standards, I am inclined to set the standard for Ultimate PAXs to have access to the P wine list on flights with four classes of service — and invite everyone to do the same. No upgrade coupons, but nice wines and champagnes!
Cheers,
Macaron54
Macaraon54,

Agreed for "P wine list on flights with four classes of service ", I will :

- Request TA to put that in my travel preference + comment for trip
- Request it to PNC chief each time they come to me for greeting (if they didn't read the comment)

Rgds
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Old Feb 25, 18, 7:10 pm
  #1065  
 
Join Date: Apr 2005
Programs: Eurostar Carte Blanche, SBB-CFF-FFS GA-AG, SNCF Grand Voyageur LeClub
Posts: 5,972
I start wondering more and more how much difference there is in treatment of ULTIs vs. PFL (not "normal" Plats, but PFL). Sure, there is the TA and sometimes an escort in some airports - but other than that? The chit-chat with the CDC, extra attention, first choice on meals, something brought from P to J... all of that I get as well as a PFL. Consistently (the "extra attention" part is of course a little more variable depending on the crew, but it's never zero). And on top of that I made another observation: on a recent longhaul I saw how on the list that the crew had they had circled in yellow all Plats (for first choice of meal, and maybe also for attention/chit chat), and in orange the (one) ULTI and (two) PFLs. So at least on board they seem to put ULTIs and PFLs in the same bucket.

I don't write this to rub it in to ULTIs that even non-ULTIs get many of the benefits, but to share also how AF seems to differentiate between PFLs and "normal" Plats - and to wonder whether being a PFL ULTI may actually end up better than a P ULTI?
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