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Old May 9, 2019, 3:08 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: Goldorak
FLYING BLUE ULTIMATE

Main facts
Ultimate is the top status in FB. It may be added to Club 2000 – Skipper status.
While other FB status (Silver/Gold/Platinum) are based on experience points earning (XP), Ultimate status is obtained by Ultimate XP (UXP) earning. UXPs are earned exclusively on AF- and KL-coded (= marketed) flights, whatever the operating airline.
Some examples :
- CDG-JFK AF-marketing, AF-operating : eligible to UXP earning
- CDG-JFK DL-marketing, AF-operating : NON-eligible to UXP earning
- AMS-BOS KL-marketing, DL-operating : eligible to UXP earning
- BOS-IND KL-marketing, DL-operating : eligible to UXP earning
- SIN-SYD AF-marketing, QF-operating : eligible to UXP earning
- CDG-FCO AZ-marketing, AZ-operating : NON-eligible to UXP earning

XP earned via AFKL Amex cards are not eligible (those are XP and not UXP).

To qualify for Ultimate, it is needed to have 900 UXP over a year. It is similar to the normal XP counter, resetting as soon as the tier is reached. Ultimate is valid for 1 year once granted. Note 03/2023 : the qualification system just changed from 1800 UXP over 2 years to 900 UXP/1 year. Some transitional measures are in place for the current Ultimate members. See here for details about handling of transition period :
https://www.flyingblue.com/fr/landin...m_content=main

Since 03/2023, a rollover of surplus UXP (over 900) is now possible to the next year and only to the next year (example : year 1, the member earns 2000UXP. At the end of year 1, only 900 UXP will be rolled-over to year 2 and the remaining 1100 UXP earned in Y1 will be lost and not be transferred to year 3. If during year 2, the member earned 1000 new (fresh) UXP, 100 will be rolled-over to year 3.

Hard benefits
- All FB Platinum/Club 2000-Skipper benefits
- Access to a Travel Assistant service 24/7. They are reachable by phone or by email. In practice, from 8 pm to 8 am CET, calls are taken by the Platinum line.
- highest priority on waiting list and in case of irrops
- Possibility to register up to 8 persons who can benefit from Sky Priority services and lounge access when traveling with the Ultimate member and on same PNR (lounge access is only in AFKL lounges here).
- one companion Platinum card
- when the Ultimate member is flying P, 2 guests are allowed in CDG P lounge.
- Zone 1 boarding, irrespective of travel class.
- Access to Hertz Platinum status
- four one-class upgrade certificates per membership year, requiring 1 from W to J, or 2 from Y to J. Upgrades are confirmed instantly at the time of booking (via the Travel Assistant). One voucher = one way. Vouchers can also be used by one of the 8 registered friend/family members travelling by themselves. In case of a long-haul flight with a medium-haul connection/feeder (e.g. CDG-AMS-JFK), the medium-haul segment will be upgraded also with still only one voucher used. In case of 2 long-haul flights in connection (e,g. DXB-CDG-JFK), the use of 2 vouchers is required to upgrade the 2 segments. Upgrade vouchers are usable only on AF- or KL-marketing and operating flights and the PNR must contains only the AFKL flights to be upgraded (if the PNR contains other non-AFKL flights, you cannot upgrade even just the AFKL flights).
The upgrade coupons are valid as soon as you reach Ultimate and is valid for 12 months. The vouchers need to be used within the membership year, but can be applied for travel post expiry date.

Rules for eligible booking classes for the upgrade vouchers are described below :

AF flights, long-haul
Premium Eco to Business
Original booking class : A, S, W
Upgraded booking class : Z, I, D, C (it means that if the flight has only J fare available, one cannot upgrade)

Eco to Business (all flights, except to/from USA, Canada, Mexico)
Original booking class : Y, B, M, U, K, H, L, Q, T, N, R
Upgraded booking class : Z, I, D, C (it means that if the flight has only J fare available, one cannot upgrade)

Eco to Business (flights to/from USA, Canada, Mexico, including LAX-PPT)
Original booking class : Y, B, M, U, K, H, L, Q, T, N
Upgraded booking class : Z, C

KL flights, long-haul
Eco to Business (all flights, except to/from USA, Canada, Mexico and DEL)
Original booking class : Y, B, M, U, K, H, L, Q, T, N, R
Upgraded booking class : Z, I, D, C

Eco to Business (flights to/from USA, Canada, Mexico and DEL)
Original booking class : Y, B, M, U, K, H, L, Q, T, N
Upgraded booking class : Z, I.

Airline-specific soft (unpublished) benefits
- AF, KL and contract staff at airports have a popup message on their computer screen when checking-in an Ultimate pax or when scanning a BP at the lounge (AFKL lounges only) asking them to be attentive at any special request of the Ultimate pax. See also below for airport-specific soft benefits. There is no known official policy for operational upgrades of Ultimates, but Ultimate members have all reported on FT a higher rate of op-up (but those remain rare !).
- AF and KL cabin crews are instructed to provide extra care and attentions on-board. It can take different forms : special greetings, extra amenities (pillow, oshibori, etc), F&B from the upper class, upgrades on board (Y to J medium haul, W to J or Y to W long haul), earlier and quicker meal service. This is not systematic and is up to the appreciation of the crew. Based on the reports of Ultimate members of this forum, AF crews seems to be more compliant than KL crews with those directives, although there has been several reports in this thread of nice attentions provided by KL crews.- Unlimited downloads (any day) in AF PLAY app.

Other Skyteam airlines do not provide any extra service or attentions to FB Ultimate passengers.

Airport-specific soft (unpublished) benefits
All benefits below should be understood for departure, unless otherwise noted. In addition to what is mentioned below, it has been reported several cases of expedited transfers organised by AFKL staff in case of short/endangered connection at various airports.

Please complete/edit this list as needed.

AFKL HUBS
Amsterdam
- AMS : some reserved tables in the Non-Schengen lounges. Reserved area in the Schengen lounge (need to ask staff at long entrance). Pre-boarding sometimes granted at the gate.

Paris CDG
- CDG 2E:
  • Departure : Escort from check-in to immigration in the morning (super fast track). Reserved space at K/L/M lounges. Pre-boarding upon request at the gate before beginning of general boarding
  • Arrival : access to dedicated lane at passport control, all the way to the left, follow the "ULTIMATE" sign.
- CDG 2F :
  • Departure : There is a special Ultimate check-in counter in the SkyP zone (on the left of terminal). Reserved room in the lounge. Pre-boarding upon request at the gate before beginning of general boarding. Escort is provided from the counter to security (skipping the line).
  • Arrival : no special treatment to report
- CDG 2G :
  • Departure : Reserved space in the lounge
  • Arrival : no special treatment to report
- CDG in connection : expedited transfer, possibly involving limo transfer, can be arranged upon request in case of short or endangered connection. Rarely provided spontaneously (need to call the TA, but acceptance is never guaranteed).

Paris ORY
  • Departure : Reserved space at Schengen and non-Schengen lounges. Pre-boarding upon request at the lounge.
  • Arrival : no special treatment to report

EUROPE
Austria
- VIE: no special treatment to report

Croatia
- DBV: no special treatment to report
- SPU: no special treatment to report (not even lounge access)

Czech Republic
- PRG: no special treatment to report. Pre-boarding refused.

Denmark
- CPH: no special treatment to report

France (non-hubs)
- AJA: no special treatment to report
- BES: no special treatment to report
- BIQ: no special treatment to report
- BOD: pre-boarding from lounge to plane inconsistently proposed
- CDG: see top of the list in "AFKL hubs".
- LYS: Escort from lounge to plane when flying from B gates provided upon request . Preboarding with escort to the plane consistently provided.
- MPL: pre-boarding with escort from lounge to plane, sometimes proposed (AF agent comes to the contract lounge to meet the Ultimate guest)
- MRS: no special treatment to report
- NCE: Reserved area in Infinity lounge (inconsistently provided : seems to be provided only when lounge crowded). Pre-boarding with escort from lounge to plane, sometimes proposed.
- NTE: no special treatment to report
- ORY: see top of the list in "AFKL hubs".
- PUF: bypass queue at security and pre-boarding provided upon request
- RNS: bypass queue at security and pre-boarding provided upon request
- TLS: Escort from check in to lounge inconsistently provided. Pre-boarding consistently provided

Germany
- BER: no special treatment to report
- DUS: no special treatment to report
- FRA: no special treatment to report
- HAM: no special treatment to report
- HAJ: No special treatment to report.
- MUC: Reserved area in the lounge, escort from lounge to plane with pre-boarding proposed.
- STR: reserved area in the lounge, pre-boarding

Greece
- ATH: no special treatment to report
- HER: no special treatment to report
- JTR: no special treatment to report

Hungary
- BUD: escort through security from check-in to lounge proposed

Ireland
- DUB: no special treatment to report

Italy
- BLQ: escort from check-in to lounge, and through security to plane.
- BRI: no special treatment to report
- CTA: no special treatment to report
- FCO: no special treatment to report
- FLR: no special treatment to report
- LIN: no special treatment to report
- MXP: pre-boarding granted by request
- VCE: escort through security from check-in to lounge, pre-boarding with escort from lounge to plane (not always consistently proposed)
- NAP: no special treatment to report

Netherlands
- AMS: see top of the list in "AFKL hubs".

Norway
- OSL: no special treatment to report
- TRF: no special treatment to report
- KRS: no special treatment to report
- SVG: no special treatment to report

Poland
- WAW: no special treatment to report
- KRK: no special treatment to report
- GDN: no special treatment to report

Portugal
- LIS: pre-boarding proposed upon request

Russia
- SVO: no special treatment to report
- LED: no special treatment to report

Spain
- AGP: no special treatment to report
- BCN: no special treatment to report
- MAD: no special treatment to report
- PMI: no special treatment to report
- SVQ: no special treatment to report
- TFS: no special treatment to report
- VLC: no special treatment to report

Sweden
- ARN: no special treatment to report
- GOT: no special treatment to report

Switzerland
- GVA: pre-boarding upon request. Reserved area in the lounge
- ZRH: no special treatment

United Kingdom
- ABZ: no special treatment to report
- EDI: no special treatment to report
- LHR: no special treatment to report

NORTH AMERICA
Canada
- YUL: Escort from check-in to lounge upon request. Reserved area in lounge, pre-boarding with escort from lounge to plane
- YYZ: escort on arrival through immigration, consistently offered. / Escort from check-in to lounge and from lounge to airplane
- YQB: escort from check-in to lounge proposed
- YVR: no special treatment to report

USA
- ATL: no special treatment to report (in connection)
- BOS: escort through security from check-in to lounge, pre-boarding, all consistently provided mostly spontaneously, sometimes upon request. A separate room in the AF lounge is also proposed.
- DTW: no special treatment to report (starting from DTW or in connection)
- IAD: escort through security from check-in to lounge upon request, but inconsistently provided. Reserved area at the lounge.
- IAH: no special treatment to report
- JFK (AF only / terminal 1) : reserved table in the dining area of the lounge (upstairs), possible to benefit from the "night service" on all flights and not only the 2 last ones ex-JFK (update 09/2023 : no more night service in JFK lounge). Some kind of priority at the La Prairie spa (after P pax).
- JFK (KL only / terminal 4) : no special treatments to report.
- LAX: no special treatment to report
- ORD: On arrival, escort through immigration (not consistently provided). On departure, escort through security to lounge and from lounge to plane (pre-boarding)
- MSP: no special treatment to report, except one case of special DL Elite VIP treatment with expedited immigration and Porsche transfer to/from lounge (not a regular benefit to expect)
- SEA: pre-boarding with escort to plane
- SFO: reserved area in lounge

Mexico
- MEX (Terminal 1): escort through security to lounge with access to dedicated space. Ride from lounge to gate. Sometimes escort on arrival

CENTRAL & SOUTH AMERICA
- BOG: no special treatment to report
- LIM: escort to lounge, provided spontaneously
- GIG: Pre-boarding upon request.
- GRU: escort in case of short connection upon request, inconsistently provided; as of 02/2024 pre-boarding offered at check-in and provided by gate-staff (inconsistently provided).
- SCL: as of 03/2024 escort to lounge offered at departure check-in, pick-up from lounge and pre-boarding done
- EZE: escort to lounge with special crew lane for immigration provided spontaneously

ASIA / PACIFIC
- BKK: escort through security from check-in to lounge, upon request but inconsistently proposed. In connection : escort in case of short connection (better to request it before departure).
- BLR: escort from lounge to gate, pre-boarding provided
- BOM : escort from plane to immigration, and from checkin to the lounge
- DEL: as of 01/2024 escort upon arrival; proactive pre-departure call to arrange terminal entry via VIP entrance and escort to gate for pre-boarding (if lounge used, offered to pick up for pre-boarding)
- HKG: no special treatment to report.
- HND: Arrival : new 09/2023 = escort through immigration. Departure : escort from check-in desk to private (crew) security, proposed spontaneously
- KIX: Arrival : escort through immigration, wait at baggage claim. Departure : escort from check-in desk to lounge All proposed spontaneously
- SIN: no special treatment to report

CARIBBEAN & INDIAN OCEAN
- CUR: no special treatment to report, there is no (sky)priority lane for security or immigration, but escort/short track is available for 100 $.
- HAV: at departure, escort from check in counters until security checks. Pre-boarding offered. No escort at arrival. No reserved space in Lounge.
- FDF: No reserved space in Lounge. Pre-boarding upon request at the gate.
- MRU: escort on arrival through immigration. Unknown for departures (no data point)
- PTP: Reserved table in lounge. Pre-boarding upon request at the lounge with escort from lounge to plane.
- RUN: Pre-boarding proposed at check-in and in the lounge, with escort from lounge to plane. Reserved seats in lounge
- SXM: Escort for incoming transit pax (from/to AF flight) through passport controls and security, pre-boarding pro-actively offered for AF departure

MIDDLE EAST
- AUH : no special treatment to report
- BEY: no special treatment to report
- DXB: escort from check-in to lounge and from lounge to plane, all upon request, consistently provided. Access to the Ahlan lounge (normally reserved for P pax) instead of Skyteam lounge.
- JED: no special treatment to report
- RUH: no special treatment to report
- IST: no special treatment to report

AFRICA
- AGA: escort from check in to lounge and from lounge to aircraft, provided spontaneously
- CAI: no special treatment to report
- CMN: escort on arrival through immigration (not always consistently provided)
- CPT: escort from counter to lounge, provided spontaneously
- JNB: escort from counter to lounge (no fast track at immigration), provided spontaneously
- LOS: no special treatment to report
- RAK: escort on arrival, upon request (not provided on departure)
- RBA: on departure : escort to lounge and to plane, provided spontaneously.
- TUN: escort on arrival through immigration provided. Escort from check-in to lounge provided
- ZNZ: no special treatment to report (not even lounge access)
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Flying Blue Platinum Ultimate Status

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Old Jan 15, 2022, 2:28 am
  #4396  
 
Join Date: Sep 2011
Location: Paris,FR
Programs: AF/KL FBPFL Ultimate, IHG Spire, HERTZ 5 stars
Posts: 82
Originally Posted by San Gottardo
Lengthy (at least for my habits, this was 20 mins) conversation with ULTI service this morning.

Some info:
  • for departure at 2F, new ULTI counter. The text she was reading even specified that there was no escort as the security checkpoint was right next to it - just love it how they are vague in describing benefits, but very detailed and explicit in saying what you can NOT have.
  •  
    • Why not communicate those?
Hello,

Ulit counter I saw them in DEC21 @ 2E & last Monday at 2F :
- 2E was empty
- 2F somebody not Ulti attended, I went to an other counter

Next Monday I will go to this 2F counter and request detailled benefits planned for this counter/Ulti at 2F







​​​​​​​
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chris635 is offline  
Old Jan 15, 2022, 4:00 am
  #4397  
 
Join Date: Apr 2005
Programs: Eurostar Carte Blanche, SBB-CFF-FFS GA-AG, SNCF Grand Voyageur LeClub
Posts: 7,836
Originally Posted by chris635

Hello,

Ulit counter I saw them in DEC21 @ 2E & last Monday at 2F :
- 2E was empty
- 2F somebody not Ulti attended, I went to an other counter

Next Monday I will go to this 2F counter and request detailled benefits planned for this counter/Ulti at 2F






Keep us posted. Flying out on Tuesday, I'll have my electronic boarding pass, so no need to pass by the counter, unless there are some real benefits that come with it (e.g. request a car transfer to a plane that is parked at 2G).
San Gottardo is offline  
Old Jan 15, 2022, 5:38 am
  #4398  
 
Join Date: Feb 2019
Posts: 158
Great experience today on my flight back from ATL in J.
Lot of attentions from BC chief purser. All my preferences entered in my account were perfectly uploaded in their iPad.
At CDG deboarding by bus. Specific channel to check vaccination card before being allowed to walk to immigration officers. Good thing is that there was 0 queue (so no issue not having a dedicated ULTI welcome desk at 2E)
Tro78 is offline  
Old Jan 15, 2022, 3:52 pm
  #4399  
 
Join Date: Aug 2010
Location: Seat 1L these days :)
Programs: AF Platinum/AY LUMO/SK EBG/baEC S/HYATT Globalist/MR LTP/A3 *G/HH Dia/IHG plat
Posts: 7,957
Had the FB and Accor All tie up/partnership ever afforded any extra benefits for Ultimates? Seems like that would be a excellent and economical way to reward top tier members I know radisson used to do that with SAS and United with marrirott and Hyatt with AA
kauppias is online now  
Old Jan 16, 2022, 2:23 am
  #4400  
FlyerTalk Evangelist
Accor 25+ Badge
 
Join Date: Aug 2009
Location: Paris, France
Programs: AF/KL Flying Blue Platinum for life/Club2000 Ultimate, Accor ALL Diamond
Posts: 21,922
Originally Posted by chris635

Hello,

Ulit counter I saw them in DEC21 @ 2E & last Monday at 2F :
- 2E was empty
- 2F somebody not Ulti attended, I went to an other counter

Next Monday I will go to this 2F counter and request detailled benefits planned for this counter/Ulti at 2F

I was at 2F on friday and saw the counter. It was staffed. But I didn’t use it as I had my eBP and line at security was short. Onboard (flying Y), just got greeted by the FA and that’s all (no special attention/extra benefits).

Originally Posted by kauppias
Had the FB and Accor All tie up/partnership ever afforded any extra benefits for Ultimates? Seems like that would be a excellent and economical way to reward top tier members I know radisson used to do that with SAS and United with marrirott and Hyatt with AA
That would be a very good idea but unfortunately, nothing like that at the moment.
Goldorak is offline  
Old Jan 16, 2022, 5:41 am
  #4401  
 
Join Date: Dec 2020
Location: The Netherlands
Programs: FB Ultimate and PFL & ALL Accor Diamond
Posts: 477
Originally Posted by kauppias
Had the FB and Accor All tie up/partnership ever afforded any extra benefits for Ultimates? Seems like that would be a excellent and economical way to reward top tier members I know radisson used to do that with SAS and United with marrirott and Hyatt with AA
nope… 0.0 on that link. I still think its a great combination by itself and creates added values on it’s own.
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Old Jan 16, 2022, 11:59 am
  #4402  
 
Join Date: Aug 2010
Location: Seat 1L these days :)
Programs: AF Platinum/AY LUMO/SK EBG/baEC S/HYATT Globalist/MR LTP/A3 *G/HH Dia/IHG plat
Posts: 7,957
Originally Posted by PascalGie
nope… 0.0 on that link. I still think its a great combination by itself and creates added values on it’s own.
I agree its a great tie up between the two brands, perhaps in the future they could offer a fast track or such one can hope
kauppias is online now  
Old Jan 17, 2022, 12:32 am
  #4403  
 
Join Date: Sep 2011
Location: Paris,FR
Programs: AF/KL FBPFL Ultimate, IHG Spire, HERTZ 5 stars
Posts: 82
Originally Posted by San Gottardo
Keep us posted. Flying out on Tuesday, I'll have my electronic boarding pass, so no need to pass by the counter, unless there are some real benefits that come with it (e.g. request a car transfer to a plane that is parked at 2G).
Please find below my findings this am at 2F Ultimate counter (used to check even if I have my ready2fly BP ):

- Empty counter when i arrived
- One moment somebody will come
- One moment i need to start the computer
- When I asked the benefit linked with this counter the answer was "first time I seat here i don't know"

Let's hope it will improve

For the moment as 2G is closed I will start the journey with 10 min bus....
chris635 is offline  
Old Jan 17, 2022, 2:50 am
  #4404  
 
Join Date: Apr 2005
Programs: Eurostar Carte Blanche, SBB-CFF-FFS GA-AG, SNCF Grand Voyageur LeClub
Posts: 7,836
Originally Posted by chris635
Please find below my findings this am at 2F Ultimate counter (used to check even if I have my ready2fly BP ):

- Empty counter when i arrived
- One moment somebody will come
- One moment i need to start the computer
- When I asked the benefit linked with this counter the answer was "first time I seat here i don't know"

Let's hope it will improve

For the moment as 2G is closed I will start the journey with 10 min bus....
OK. And how was access to that counter from when you enter the SkyPriority area? Do you just stand behind everybody else and when it's your turn you just turn left to the counter called ULTI instead of going to the next available J class counter? If they were smart they'd have a separate line for ULTIs, always man the ULTI counter, and when there is nobody in the ULTI line use that counter as an overvlow for non-ULTI Js.

But what you write sounds like the usual - not thought through, they think putting up a golden-coloured screen looks good and is therefore enough, nobody is trained, nobody is in the know, so they improvise the delivery of something that doesn't bring much value anyway.
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San Gottardo is offline  
Old Jan 17, 2022, 3:05 am
  #4405  
 
Join Date: Jun 2020
Programs: FlyingBlue
Posts: 2,423
Originally Posted by San Gottardo
They think putting up a golden-coloured screen looks good and is therefore enough, nobody is trained, nobody is in the know, so they improvise the delivery of something that doesn't bring much value anyway.
<OT>
Oh, the brown-ish color code of Ulti status is supposed to evoke shiny gold?
I thought it was supposed to remind us of the joy of early parenthood days...
</OT>
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Old Jan 17, 2022, 4:24 am
  #4406  
 
Join Date: Apr 2005
Programs: Eurostar Carte Blanche, SBB-CFF-FFS GA-AG, SNCF Grand Voyageur LeClub
Posts: 7,836
Originally Posted by maalloc
<OT>
Oh, the brown-ish color code of Ulti status is supposed to evoke shiny gold?
I thought it was supposed to remind us of the joy of early parenthood days...
</OT>
Yep. Gold. Attempting to be stylish does not prevent one from being cheap.

But to be fair: who wants a colour that really looks like Gold? Go on Emirates, you'll have enough of it there, it's terribly tasteless.
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San Gottardo is offline  
Old Jan 17, 2022, 6:45 am
  #4407  
 
Join Date: Jul 2015
Location: HAG
Programs: Der 5* FTL
Posts: 8,038
Should I happen to depart from Paris in the near future, I can try going there with my FB Gold card. It's the same color innit.
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Fabo.sk is offline  
Old Jan 17, 2022, 8:05 am
  #4408  
 
Join Date: Jun 2020
Programs: flyingblue
Posts: 27
Hi guys

New ultimate in 2022 there, first travel to Dubai with a friend :
CDG DXB, eco X : lounge 2L ulti, PNC and CCP really great feeling : 1 seat available near me, catering J served by CCP to my economy seat ; so great !
DXB CDG, business O : first lounge is really nice ; not seeing CCP, nothing on board with my ultimate statut, damned it.
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gbenoit is offline  
Old Jan 17, 2022, 8:46 am
  #4409  
 
Join Date: Apr 2005
Programs: Eurostar Carte Blanche, SBB-CFF-FFS GA-AG, SNCF Grand Voyageur LeClub
Posts: 7,836
Originally Posted by gbenoit
Hi guys

New ultimate in 2022 there, first travel to Dubai with a friend :
CDG DXB, eco X : lounge 2L ulti, PNC and CCP really great feeling : 1 seat available near me, catering J served by CCP to my economy seat ; so great !
DXB CDG, business O : first lounge is really nice ; not seeing CCP, nothing on board with my ultimate statut, damned it.
Thanks for sharing. Did you get any escort in DXB at arrival or departure?
San Gottardo is offline  
Old Jan 17, 2022, 8:51 am
  #4410  
 
Join Date: Jun 2020
Programs: flyingblue
Posts: 27
no escort in DXB and CDG.
gbenoit is offline  


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