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Old May 9, 2019, 3:08 pm
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: Goldorak
FLYING BLUE ULTIMATE

Main facts
Ultimate is the top status in FB. It may be added to Club 2000 – Skipper status.
While other FB status (Silver/Gold/Platinum) are based on experience points earning (XP), Ultimate status is obtained by Ultimate XP (UXP) earning. UXPs are earned exclusively on AF- and KL-coded (= marketed) flights, whatever the operating airline.
Some examples :
- CDG-JFK AF-marketing, AF-operating : eligible to UXP earning
- CDG-JFK DL-marketing, AF-operating : NON-eligible to UXP earning
- AMS-BOS KL-marketing, DL-operating : eligible to UXP earning
- BOS-IND KL-marketing, DL-operating : eligible to UXP earning
- SIN-SYD AF-marketing, QF-operating : eligible to UXP earning
- CDG-FCO AZ-marketing, AZ-operating : NON-eligible to UXP earning

XP earned via AFKL Amex cards are not eligible (those are XP and not UXP).

To qualify for Ultimate, it is needed to have 900 UXP over a year. It is similar to the normal XP counter, resetting as soon as the tier is reached. Ultimate is valid for 1 year once granted. Note 03/2023 : the qualification system just changed from 1800 UXP over 2 years to 900 UXP/1 year. Some transitional measures are in place for the current Ultimate members. See here for details about handling of transition period :
https://www.flyingblue.com/fr/landin...m_content=main

Since 03/2023, a rollover of surplus UXP (over 900) is now possible to the next year and only to the next year (example : year 1, the member earns 2000UXP. At the end of year 1, only 900 UXP will be rolled-over to year 2 and the remaining 1100 UXP earned in Y1 will be lost and not be transferred to year 3. If during year 2, the member earned 1000 new (fresh) UXP, 100 will be rolled-over to year 3.

Hard benefits
- All FB Platinum/Club 2000-Skipper benefits
- Access to a Travel Assistant service 24/7. They are reachable by phone or by email. In practice, from 8 pm to 8 am CET, calls are taken by the Platinum line.
- highest priority on waiting list and in case of irrops
- Possibility to register up to 8 persons who can benefit from Sky Priority services and lounge access when traveling with the Ultimate member and on same PNR (lounge access is only in AFKL lounges here).
- one companion Platinum card
- when the Ultimate member is flying P, 2 guests are allowed in CDG P lounge.
- Zone 1 boarding, irrespective of travel class.
- Access to Hertz Platinum status
- four one-class upgrade certificates per membership year, requiring 1 from W to J, or 2 from Y to J. Upgrades are confirmed instantly at the time of booking (via the Travel Assistant). One voucher = one way. Vouchers can also be used by one of the 8 registered friend/family members travelling by themselves. In case of a long-haul flight with a medium-haul connection/feeder (e.g. CDG-AMS-JFK), the medium-haul segment will be upgraded also with still only one voucher used. In case of 2 long-haul flights in connection (e,g. DXB-CDG-JFK), the use of 2 vouchers is required to upgrade the 2 segments. Upgrade vouchers are usable only on AF- or KL-marketing and operating flights and the PNR must contains only the AFKL flights to be upgraded (if the PNR contains other non-AFKL flights, you cannot upgrade even just the AFKL flights).
The upgrade coupons are valid as soon as you reach Ultimate and is valid for 12 months. The vouchers need to be used within the membership year, but can be applied for travel post expiry date.

Rules for eligible booking classes for the upgrade vouchers are described below :

AF flights, long-haul
Premium Eco to Business
Original booking class : A, S, W
Upgraded booking class : Z, I, D, C (it means that if the flight has only J fare available, one cannot upgrade)

Eco to Business (all flights, except to/from USA, Canada, Mexico)
Original booking class : Y, B, M, U, K, H, L, Q, T, N, R
Upgraded booking class : Z, I, D, C (it means that if the flight has only J fare available, one cannot upgrade)

Eco to Business (flights to/from USA, Canada, Mexico, including LAX-PPT)
Original booking class : Y, B, M, U, K, H, L, Q, T, N
Upgraded booking class : Z, C

KL flights, long-haul
Eco to Business (all flights, except to/from USA, Canada, Mexico and DEL)
Original booking class : Y, B, M, U, K, H, L, Q, T, N, R
Upgraded booking class : Z, I, D, C

Eco to Business (flights to/from USA, Canada, Mexico and DEL)
Original booking class : Y, B, M, U, K, H, L, Q, T, N
Upgraded booking class : Z, I.

Airline-specific soft (unpublished) benefits
- AF, KL and contract staff at airports have a popup message on their computer screen when checking-in an Ultimate pax or when scanning a BP at the lounge (AFKL lounges only) asking them to be attentive at any special request of the Ultimate pax. See also below for airport-specific soft benefits. There is no known official policy for operational upgrades of Ultimates, but Ultimate members have all reported on FT a higher rate of op-up (but those remain rare !).
- AF and KL cabin crews are instructed to provide extra care and attentions on-board. It can take different forms : special greetings, extra amenities (pillow, oshibori, etc), F&B from the upper class, upgrades on board (Y to J medium haul, W to J or Y to W long haul), earlier and quicker meal service. This is not systematic and is up to the appreciation of the crew. Based on the reports of Ultimate members of this forum, AF crews seems to be more compliant than KL crews with those directives, although there has been several reports in this thread of nice attentions provided by KL crews.- Unlimited downloads (any day) in AF PLAY app.

Other Skyteam airlines do not provide any extra service or attentions to FB Ultimate passengers.

Airport-specific soft (unpublished) benefits
All benefits below should be understood for departure, unless otherwise noted. In addition to what is mentioned below, it has been reported several cases of expedited transfers organised by AFKL staff in case of short/endangered connection at various airports.

Please complete/edit this list as needed.

AFKL HUBS
Amsterdam
- AMS : some reserved tables in the Non-Schengen lounges. Reserved area in the Schengen lounge (need to ask staff at long entrance). Pre-boarding sometimes granted at the gate.

Paris CDG
- CDG 2E:
  • Departure : Escort from check-in to immigration in the morning (super fast track). Reserved space at K/L/M lounges. Pre-boarding upon request at the gate before beginning of general boarding
  • Arrival : access to dedicated lane at passport control, all the way to the left, follow the "ULTIMATE" sign.
- CDG 2F :
  • Departure : There is a special Ultimate check-in counter in the SkyP zone (on the left of terminal). Reserved room in the lounge. Pre-boarding upon request at the gate before beginning of general boarding. Escort is provided from the counter to security (skipping the line).
  • Arrival : no special treatment to report
- CDG 2G :
  • Departure : Reserved space in the lounge
  • Arrival : no special treatment to report
- CDG in connection : expedited transfer, possibly involving limo transfer, can be arranged upon request in case of short or endangered connection. Rarely provided spontaneously (need to call the TA, but acceptance is never guaranteed).

Paris ORY
  • Departure : Reserved space at Schengen and non-Schengen lounges. Pre-boarding upon request at the lounge.
  • Arrival : no special treatment to report

EUROPE
Austria
- VIE: no special treatment to report

Croatia
- DBV: no special treatment to report
- SPU: no special treatment to report (not even lounge access)

Czech Republic
- PRG: no special treatment to report. Pre-boarding refused.

Denmark
- CPH: no special treatment to report

France (non-hubs)
- AJA: no special treatment to report
- BES: no special treatment to report
- BIQ: no special treatment to report
- BOD: pre-boarding from lounge to plane inconsistently proposed
- CDG: see top of the list in "AFKL hubs".
- LYS: Escort from lounge to plane when flying from B gates provided upon request . Preboarding with escort to the plane consistently provided.
- MPL: pre-boarding with escort from lounge to plane, sometimes proposed (AF agent comes to the contract lounge to meet the Ultimate guest)
- MRS: no special treatment to report
- NCE: Reserved area in Infinity lounge (inconsistently provided : seems to be provided only when lounge crowded). Pre-boarding with escort from lounge to plane, sometimes proposed.
- NTE: no special treatment to report
- ORY: see top of the list in "AFKL hubs".
- PUF: bypass queue at security and pre-boarding provided upon request
- RNS: bypass queue at security and pre-boarding provided upon request
- TLS: Escort from check in to lounge inconsistently provided. Pre-boarding consistently provided

Germany
- BER: no special treatment to report
- DUS: no special treatment to report
- FRA: no special treatment to report
- HAM: no special treatment to report
- HAJ: No special treatment to report.
- MUC: Reserved area in the lounge, escort from lounge to plane with pre-boarding proposed.
- STR: reserved area in the lounge, pre-boarding

Greece
- ATH: no special treatment to report
- HER: no special treatment to report
- JTR: no special treatment to report

Hungary
- BUD: escort through security from check-in to lounge proposed

Ireland
- DUB: no special treatment to report

Italy
- BLQ: escort from check-in to lounge, and through security to plane.
- BRI: no special treatment to report
- CTA: no special treatment to report
- FCO: no special treatment to report
- FLR: no special treatment to report
- LIN: no special treatment to report
- MXP: pre-boarding granted by request
- VCE: escort through security from check-in to lounge, pre-boarding with escort from lounge to plane (not always consistently proposed)
- NAP: no special treatment to report

Netherlands
- AMS: see top of the list in "AFKL hubs".

Norway
- OSL: no special treatment to report
- TRF: no special treatment to report
- KRS: no special treatment to report
- SVG: no special treatment to report

Poland
- WAW: no special treatment to report
- KRK: no special treatment to report
- GDN: no special treatment to report

Portugal
- LIS: pre-boarding proposed upon request

Russia
- SVO: no special treatment to report
- LED: no special treatment to report

Spain
- AGP: no special treatment to report
- BCN: no special treatment to report
- MAD: no special treatment to report
- PMI: no special treatment to report
- SVQ: no special treatment to report
- TFS: no special treatment to report
- VLC: no special treatment to report

Sweden
- ARN: no special treatment to report
- GOT: no special treatment to report

Switzerland
- GVA: pre-boarding upon request. Reserved area in the lounge
- ZRH: no special treatment

United Kingdom
- ABZ: no special treatment to report
- EDI: no special treatment to report
- LHR: no special treatment to report

NORTH AMERICA
Canada
- YUL: Escort from check-in to lounge upon request. Reserved area in lounge, pre-boarding with escort from lounge to plane
- YYZ: escort on arrival through immigration, consistently offered. / Escort from check-in to lounge and from lounge to airplane
- YQB: escort from check-in to lounge proposed
- YVR: no special treatment to report

USA
- ATL: no special treatment to report (in connection)
- BOS: escort through security from check-in to lounge, pre-boarding, all consistently provided mostly spontaneously, sometimes upon request. A separate room in the AF lounge is also proposed.
- DTW: no special treatment to report (starting from DTW or in connection)
- IAD: escort through security from check-in to lounge upon request, but inconsistently provided. Reserved area at the lounge.
- IAH: no special treatment to report
- JFK (AF only / terminal 1) : reserved table in the dining area of the lounge (upstairs), possible to benefit from the "night service" on all flights and not only the 2 last ones ex-JFK (update 09/2023 : no more night service in JFK lounge). Some kind of priority at the La Prairie spa (after P pax).
- JFK (KL only / terminal 4) : no special treatments to report.
- LAX: no special treatment to report
- ORD: On arrival, escort through immigration (not consistently provided). On departure, escort through security to lounge and from lounge to plane (pre-boarding)
- MSP: no special treatment to report, except one case of special DL Elite VIP treatment with expedited immigration and Porsche transfer to/from lounge (not a regular benefit to expect)
- SEA: pre-boarding with escort to plane
- SFO: reserved area in lounge

Mexico
- MEX (Terminal 1): escort through security to lounge with access to dedicated space. Ride from lounge to gate. Sometimes escort on arrival

CENTRAL & SOUTH AMERICA
- BOG: no special treatment to report
- LIM: escort to lounge, provided spontaneously
- GIG: Pre-boarding upon request.
- GRU: escort in case of short connection upon request, inconsistently provided; as of 02/2024 pre-boarding offered at check-in and provided by gate-staff (inconsistently provided).
- SCL: as of 03/2024 escort to lounge offered at departure check-in, pick-up from lounge and pre-boarding done
- EZE: escort to lounge with special crew lane for immigration provided spontaneously

ASIA / PACIFIC
- BKK: escort through security from check-in to lounge, upon request but inconsistently proposed. In connection : escort in case of short connection (better to request it before departure).
- BLR: escort from lounge to gate, pre-boarding provided
- BOM : escort from plane to immigration, and from checkin to the lounge
- DEL: as of 01/2024 escort upon arrival; proactive pre-departure call to arrange terminal entry via VIP entrance and escort to gate for pre-boarding (if lounge used, offered to pick up for pre-boarding)
- HKG: no special treatment to report.
- HND: Arrival : new 09/2023 = escort through immigration. Departure : escort from check-in desk to private (crew) security, proposed spontaneously
- KIX: Arrival : escort through immigration, wait at baggage claim. Departure : escort from check-in desk to lounge All proposed spontaneously
- SIN: no special treatment to report

CARIBBEAN & INDIAN OCEAN
- CUR: no special treatment to report, there is no (sky)priority lane for security or immigration, but escort/short track is available for 100 $.
- HAV: at departure, escort from check in counters until security checks. Pre-boarding offered. No escort at arrival. No reserved space in Lounge.
- FDF: No reserved space in Lounge. Pre-boarding upon request at the gate.
- MRU: escort on arrival through immigration. Unknown for departures (no data point)
- PTP: Reserved table in lounge. Pre-boarding upon request at the lounge with escort from lounge to plane.
- RUN: Pre-boarding proposed at check-in and in the lounge, with escort from lounge to plane. Reserved seats in lounge
- SXM: Escort for incoming transit pax (from/to AF flight) through passport controls and security, pre-boarding pro-actively offered for AF departure

MIDDLE EAST
- AUH : no special treatment to report
- BEY: no special treatment to report
- DXB: escort from check-in to lounge and from lounge to plane, all upon request, consistently provided. Access to the Ahlan lounge (normally reserved for P pax) instead of Skyteam lounge.
- JED: no special treatment to report
- RUH: no special treatment to report
- IST: no special treatment to report

AFRICA
- AGA: escort from check in to lounge and from lounge to aircraft, provided spontaneously
- CAI: no special treatment to report
- CMN: escort on arrival through immigration (not always consistently provided)
- CPT: escort from counter to lounge, provided spontaneously
- JNB: escort from counter to lounge (no fast track at immigration), provided spontaneously
- LOS: no special treatment to report
- RAK: escort on arrival, upon request (not provided on departure)
- RBA: on departure : escort to lounge and to plane, provided spontaneously.
- TUN: escort on arrival through immigration provided. Escort from check-in to lounge provided
- ZNZ: no special treatment to report (not even lounge access)
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Flying Blue Platinum Ultimate Status

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Old Feb 1, 2017, 3:27 pm
  #136  
FlyerTalk Evangelist
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Join Date: Aug 2009
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Programs: AF/KL Flying Blue Platinum for life/Club2000 Ultimate, Accor ALL Diamond
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Originally Posted by caliform
They don't have to make statements to make their program and policy official. I'd be fine with Ultimate remaining an unpublished benefit. What matters is how they treat the FFP members.
I have to disagree with that. Club2000 is not advertised because it is by invitation only, at the entire discretion of the airline. Ultimate is not by invitation but reachable by any pax fulfilling the requirements. So it makes no sense to not advertise it with the corresponding benefits.
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Old Feb 1, 2017, 3:59 pm
  #137  
 
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Originally Posted by Gajan
Speaking for NL, yes. There is a dedicated team for the Ultimate passengers within the Platinum Service line.
Are you sure?

When I talked to them today the guy I spoke to did not sound like he was aware of Ultimate.

He sounded very knowledgeable about Plat matters though.

When I started to mention the requirements I had read about here, namely the number of status miles during the last two years, he politely interrupted me and started to tell me how many award miles I had on my account.

He obviously did not know what I was talking about.
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Old Feb 1, 2017, 4:10 pm
  #138  
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Originally Posted by Goldorak
I have to disagree with that. Club2000 is not advertised because it is by invitation only, at the entire discretion of the airline. Ultimate is not by invitation but reachable by any pax fulfilling the requirements. So it makes no sense to not advertise it with the corresponding benefits.
Fully agree. It seems to me that 'Ultimate' is meant to be neither more nor less than a status enabling AFKL to compete with LH HON and BA GGL, both of which have clearly published qualification criteria as well as benefits.

As San Gottardo mentions, the point of a new status should be to entice people who do not necessarily qualify to decide to fly AFKL more precisely to get it. So if the threshold is indeed 360k over two years, you'd want to make it sound like an attractive proposition so that people who manage 300k or maybe even 250k move some of the travel they were planning to do on U2, EK, BA, LH, or EY to AF or KL instead to reach the threshold, thereby bringing new traffic to the AFKL group.
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Old Feb 1, 2017, 4:15 pm
  #139  
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Originally Posted by orbitmic
Fully agree. It seems to me that 'Ultimate' is meant to be neither more nor less than a status enabling AFKL to compete with LH HON and BA GGL, both of which have clearly published qualification criteria as well as benefits.

As San Gottardo mentions, the point of a new status should be to entice people who do not necessarily qualify to decide to fly AFKL more precisely to get it. So if the threshold is indeed 360k over two years, you'd want to make it sound like an attractive proposition so that people who manage 300k or maybe even 250k move some of the travel they were planning to do on U2, EK, BA, LH, or EY to AF or KL instead to reach the threshold, thereby bringing new traffic to the AFKL group.
Exactly.
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Old Feb 2, 2017, 1:12 am
  #140  
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Originally Posted by caliform
They don't have to make statements to make their program and policy official. I'd be fine with Ultimate remaining an unpublished benefit. What matters is how they treat the FFP members.
They don't have to do marketing to make it official, but they do have to include it in their terms and conditions of the program to make it official. In fact, I just looked at the Conditions Générales on the FB site and all mention of status levels have been removed, it seems? Unless I'm missing something? Even Platinum isn't mentioned, nor Gold.
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Old Feb 2, 2017, 3:01 am
  #141  
 
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Originally Posted by stimpy
... I just looked at the Conditions Générales on the FB site and all mention of status levels have been removed, it seems? Unless I'm missing something? Even Platinum isn't mentioned, nor Gold.
Yes, since 1 July 2016.
"Silver" paragraph is only in the french version, but not in the english one..
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Old Feb 2, 2017, 9:25 am
  #142  
 
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Originally Posted by Goldorak
Exactly.
+1
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Old Feb 2, 2017, 9:28 am
  #143  
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HON is a very attractive proposition in that you can use the HON lounges or FCT, right? BA GGL doesn't appear to have much added value nor does this Ultimate, from what we've heard here. Or does someone think that Ultimate will get you La Premiere privileges?
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Old Feb 2, 2017, 9:43 am
  #144  
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Originally Posted by stimpy
HON is a very attractive proposition in that you can use the HON lounges or FCT, right? BA GGL doesn't appear to have much added value nor does this Ultimate, from what we've heard here. Or does someone think that Ultimate will get you La Premiere privileges?
As of right now it seems the policy does indeed not grant you access to the La Premiére lounge.
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Old Feb 2, 2017, 11:26 am
  #145  
 
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Originally Posted by stimpy
HON is a very attractive proposition in that you can use the HON lounges or FCT, right?
Yes. And more.

BA GGL doesn't appear to have much added value
From a certain amount of TP onwards you get a card that allows access to the Concorde Room.

nor does this Ultimate, from what we've heard here.
We haven't really heard a lot, have we? At least I find it difficult to judge on something I know nothing about (I know, it's rare these days to wanting to understand before juding , people even get the right to vote without understanding what they are voting on.).

Or does someone think that Ultimate will get you La Premiere privileges?
I very much doubt that Ultimate pax have access to the La Premiere lounge for every flight. Not because I know what Ultimate will offer, but because I just think about the size of the P lounge could pose a challenge to fiding space for all the Ultimate travelers without seriously impacting the lounge experience. Unless the current closure of the P lounge is exactly for that, re-arranging things to be able to welcome Ultimates.

But even if no access to P lounge in Paris, Ultimates might get the personal escort on the ground where that service is offered, and a reserved space in the lounge?
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Old Feb 2, 2017, 2:24 pm
  #146  
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I too have the "???..." and my card also show Ultimate, but not for life, although I have been for 7 years.
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Old Feb 2, 2017, 2:54 pm
  #147  
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Originally Posted by San Gottardo
From a certain amount of TP onwards you get a card that allows access to the Concorde Room.
Wow! Is that something to get excited about?

Johan
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Old Feb 2, 2017, 7:18 pm
  #148  
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Originally Posted by stimpy
HON is a very attractive proposition in that you can use the HON lounges or FCT, right? BA GGL doesn't appear to have much added value nor does this Ultimate, from what we've heard here. Or does someone think that Ultimate will get you La Premiere privileges?
Indeed HON is a separate higher level, GGL and Ultimate do not seem to be. Mostly some soft benefits that have already been informally experimented for a while (see older discussion by San Gottardo).

My guess for the lack of public announcement is that AF is notorious for making those before the project was fully operational without bugs. SO that would be a test phase.
Otherwise it makes strictly no sense. If the benefits of Ultimate are the soft services currently discussed, it is close to nothing and is only introduced 1) for ego reasons and 2) to be able to claim that they have an equivalent to a upper card as many other airline.
But the big issue is P lounge access. HON provides it. BA Gold provides it and is very attractive as OW has F lounges in many OW hubs. For BA the Concord card is the ultimate card.
SO let's see is Ultimate gives P lounge access in CDG and ICN. Otherwise it currently sounds a pure ego trip.
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Old Feb 2, 2017, 7:25 pm
  #149  
 
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Originally Posted by brunos
Otherwise it currently sounds a pure ego trip.
Agreed. But one should not underestimate the power of ego
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Old Feb 3, 2017, 12:57 am
  #150  
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Originally Posted by johan rebel
Wow! Is that something to get excited about?
I personally don't think the CCR card is anything to be excited about because realistically to obtain such a card means you have to fly a lot in First Class and already have CCR access. Especially for someone who doesn't live in England.

This BAEC year my travel patterns have me flying a lot with OW, so I might actually make GGL. But I'm not sure what value it will have.
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