Changing FF number on reward booking?
Dec 20, 2016, 5:53 am
#1
Original Poster
Join Date: May 2003
Location: DEL
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Posts: 2,374
Changing FF number on reward booking?
Is there any way to change a frequent flyer number in a FB reward booking? I want to switch to a DL number, to get the extra baggage allowance. But the AF website still defaults to my FB account when completing online checkin.
Any advice appreciated.
Thanks, D
Any advice appreciated.
Thanks, D
Dec 20, 2016, 6:52 am
#2
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Join Date: Mar 2008
Location: Netherlands
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This has been discussed a few times in the last few months.
I had quite a few award tickets this year for which I also showed my AZ status card - the agents at AMS never managed to update the number in the reservation. Only once - checking in with a third-party agent at ZRH - was the agent able to do so.
But may I remind you that you do not need to have your Delta number in the reservation to obtain your luggage allowance. Just make sure to have your card with you when travelling, and show it to the agent at check-in.
Note that FB award tickets come with a free bag in Europe (if you are travelling on KLM which otherwise would require payment for the first bag).
I had quite a few award tickets this year for which I also showed my AZ status card - the agents at AMS never managed to update the number in the reservation. Only once - checking in with a third-party agent at ZRH - was the agent able to do so.
But may I remind you that you do not need to have your Delta number in the reservation to obtain your luggage allowance. Just make sure to have your card with you when travelling, and show it to the agent at check-in.
Note that FB award tickets come with a free bag in Europe (if you are travelling on KLM which otherwise would require payment for the first bag).
Dec 20, 2016, 4:48 pm
#3
Original Poster
Join Date: May 2003
Location: DEL
Programs: Mucci du Miel d'Or
Posts: 2,374
This has been discussed a few times in the last few months.
I had quite a few award tickets this year for which I also showed my AZ status card - the agents at AMS never managed to update the number in the reservation. Only once - checking in with a third-party agent at ZRH - was the agent able to do so.
But may I remind you that you do not need to have your Delta number in the reservation to obtain your luggage allowance. Just make sure to have your card with you when travelling, and show it to the agent at check-in.
Note that FB award tickets come with a free bag in Europe (if you are travelling on KLM which otherwise would require payment for the first bag).
I had quite a few award tickets this year for which I also showed my AZ status card - the agents at AMS never managed to update the number in the reservation. Only once - checking in with a third-party agent at ZRH - was the agent able to do so.
But may I remind you that you do not need to have your Delta number in the reservation to obtain your luggage allowance. Just make sure to have your card with you when travelling, and show it to the agent at check-in.
Note that FB award tickets come with a free bag in Europe (if you are travelling on KLM which otherwise would require payment for the first bag).
Dec 21, 2016, 3:37 pm
#4
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Let me jump in here. I tried to find relevant threads, but no luck.
I am about to move some Citi Thank You points to Flying Blue and book a flight that will be on DL metal. Since I am Delta Silver, I can select seats. But in this case the flight is booked on AF. How do I get my number in the PNR now so I can select seats - must have to 2 seats on the outside on a 767 or it is a no go.
I am about to move some Citi Thank You points to Flying Blue and book a flight that will be on DL metal. Since I am Delta Silver, I can select seats. But in this case the flight is booked on AF. How do I get my number in the PNR now so I can select seats - must have to 2 seats on the outside on a 767 or it is a no go.
Dec 21, 2016, 8:37 pm
#5
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Problem solved.
After booking with AF for flight on DL metal I was able to pick seats, but they were terrible. I then went to Delta site. Logged in and did search to add the AF PNR. Then I added DL FF number.
Once that was done, I then selected new seats from the DL site.
All set. Even could add Comfort Plus, but only seats left were center section. We are better off with side seats. Only two of us.
After booking with AF for flight on DL metal I was able to pick seats, but they were terrible. I then went to Delta site. Logged in and did search to add the AF PNR. Then I added DL FF number.
Once that was done, I then selected new seats from the DL site.
All set. Even could add Comfort Plus, but only seats left were center section. We are better off with side seats. Only two of us.
Dec 30, 2016, 3:10 am
#6
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Just checked a bag at AMS on an FB award booking. The check-in agent was able to effortlessly change the FFP number to my AZ number. That was never previously possible on several other attempts at AMS over the last 18 months.
Anyway, she reprinted the boarding pass but there was no indication of Sky Priority...the first time this designation has failed to appear on a KLM boarding pass when using my AZ number. Whether this is a quirk of the system and having initially checked in as a bog-standard FB Ivory, I don't know. She also did not apply a priority label to the bag tag.
Anyway, she reprinted the boarding pass but there was no indication of Sky Priority...the first time this designation has failed to appear on a KLM boarding pass when using my AZ number. Whether this is a quirk of the system and having initially checked in as a bog-standard FB Ivory, I don't know. She also did not apply a priority label to the bag tag.
Dec 30, 2016, 3:27 am
#7
Join Date: Oct 2009
Location: SJJ/AMS
Posts: 4,647
Anyway, she reprinted the boarding pass but there was no indication of Sky Priority...the first time this designation has failed to appear on a KLM boarding pass when using my AZ number. Whether this is a quirk of the system and having initially checked in as a bog-standard FB Ivory, I don't know. She also did not apply a priority label to the bag tag.
G
Dec 30, 2016, 4:24 am
#8
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Dec 30, 2016, 4:39 am
#9
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It was merely a data point (OT, I'll give you that) to say that there seem to be issues with AZ recognising FB status and vice-versa. I was simply hinting that this could have been the case in the episode you've just described [/OT]G
Dec 30, 2016, 4:52 am
#10
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I flew 3 weeks ago on an AZ ticket handled by KL, well after the Sabre move, and the Sky Priority flash was present as normal.
I suspect in the present case it was due to having already checked in as an FB Ivory. I don't think that the BP reprint triggered any status lookup even though the number had been updated.
I suspect in the present case it was due to having already checked in as an FB Ivory. I don't think that the BP reprint triggered any status lookup even though the number had been updated.
Dec 30, 2016, 5:01 am
#11
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G
Nov 20, 2019, 8:43 pm
#13
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Who pays for the reward booking is not relevant - another topic
Nov 20, 2019, 9:08 pm
#14
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Try to manage your booking from Kenya Airways website, it usually allows such change.
Nov 21, 2019, 2:00 am
#15
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You risk having the ticket cancelled (or worse) if you were even able to do such a thing.
Status is personal, and cannot be "shared" in this manner - unless you are travelling together.