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Which loyalty benefits do you value the most?

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Old Jun 27, 2015, 8:01 am
  #1  
Original Poster
 
Join Date: Oct 2009
Location: OSL
Programs: BA Gold | SK Gold | A3 Gold
Posts: 4,553
Which loyalty benefits do you value the most?

Thanks for all your responses. The survey is now closed.

Dear FTers

Have you ever felt that the frequent flyer benefits airlines provide aren't tailored to your needs?

I'm doing a study for my Master thesis to gain consumer insight into what frequent flyers value and expect from a frequent flyer program. Having been an FT member for 6 years, I've seen the depth of knowledge and variation in opinions on these forums, and would like your input!

If you have status with AF/KL, please spend 5 - 10 minutes responding to this survey. In exchange I'm happy to share my findings with you, so please post on the thread once you have completed it.

https://www.surveygizmo.com/s3/2203792/LoyaltyPrograms

Many thanks in advance for your participation
ung1

Last edited by ung1; Jul 6, 2015 at 12:37 pm Reason: survey closed
ung1 is offline  
Old Jun 27, 2015, 9:49 am
  #2  
 
Join Date: Oct 2011
Location: Malta
Programs: FB Silver, EK Gold, *A Gold, BAEC,KM
Posts: 161
Originally Posted by ung1
Dear FTers

Have you ever felt that the frequent flyer benefits airlines provide aren't tailored to your needs?

I'm doing a study for my Master thesis to gain consumer insight into what frequent flyers value and expect from a frequent flyer program. Having been an FT member for 6 years, I've seen the depth of knowledge and variation in opinions on these forums, and would like your input!

If you have status with AF/KL, please spend 5 - 10 minutes responding to this survey. In exchange I'm happy to share my findings with you, so please post on the thread once you have completed it.

https://www.surveygizmo.com/s3/2203792/LoyaltyPrograms

Many thanks in advance for your participation
ung1
Completed, but very professionally put together for a student I will be interested at looking at the feedback.
RigpigMalta is offline  
Old Jun 27, 2015, 9:59 am
  #3  
 
Join Date: Oct 2011
Location: Netherlands
Programs: FB Plat
Posts: 111
done - good survey!
Klmdwsq is offline  
Old Jun 27, 2015, 12:39 pm
  #4  
 
Join Date: Aug 2011
Location: PWM/CDG
Programs: AF/KL Plat, AA Plat, HH Diamond
Posts: 789
Done!
Oxymore is offline  
Old Jun 27, 2015, 3:01 pm
  #5  
 
Join Date: Jun 2012
Location: the Netherlands
Programs: AF/KLM FB Plat, Marriott Bonvoy Gold
Posts: 84
Done ^
mckroes is offline  
Old Jun 28, 2015, 1:17 am
  #6  
 
Join Date: Nov 2011
Programs: FlyingBlue Plat
Posts: 499
Done.
ok986 is offline  
Old Jun 28, 2015, 3:23 am
  #7  
 
Join Date: Jan 2010
Location: Rotterdam
Programs: AMEX Platinum, BA Gold, Flying Blue Platinum, Marriott Platinum Elite, Hertz President's Circle
Posts: 1,280
Done
kevinflyaway is offline  
Old Jun 28, 2015, 6:10 am
  #8  
 
Join Date: Jan 2014
Location: AMS
Programs: FB Platinum PA; IHG Diamond Ambassador
Posts: 307
Done !
Carel1 is offline  
Old Jun 28, 2015, 7:30 am
  #9  
FlyerTalk Evangelist
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Join Date: Aug 2009
Location: Paris, France
Programs: AF/KL Flying Blue Platinum for life/Club2000 Ultimate, Accor ALL Diamond
Posts: 21,909
I particularly liked the question "gender : male/female/other"
Goldorak is offline  
Old Jun 30, 2015, 1:57 am
  #10  
 
Join Date: May 2008
Location: Singapore
Programs: FB Plat / SPG Plat / Hilton Silver
Posts: 53
Done.
Pwrzecio is offline  
Old Jun 30, 2015, 3:55 am
  #11  
 
Join Date: Jan 2011
Location: Boston, MA, USA
Programs: FB LTPE, BAEC GGL, EK Blue, SK Gold, Marriott Amb+LTT, IHG Diamond Amb, Accorhotels Silver
Posts: 1,953
Originally Posted by Goldorak
I particularly liked the question "gender : male/female/other"
Souvenirs of BKK
olivedel is offline  
Old Jun 30, 2015, 5:17 am
  #12  
 
Join Date: May 2006
Location: NBO, MEL
Programs: QR Platinum, TK Elite
Posts: 1,354
Done
roadwarriorafrica is offline  
Old Jun 30, 2015, 8:37 am
  #13  
 
Join Date: Feb 2005
Location: CGN
Programs: KL FlyingBlue Gold, AY+, MM FTL, TK*G
Posts: 348
Done, however the question about how much more you would fly to reach Platinum doesn't take into account that you also can reach Platinum by flying 60 segments. Therefore I couldn't answer it.
marbe166 is offline  
Old Jun 30, 2015, 8:47 am
  #14  
 
Join Date: Sep 2010
Location: TLS
Posts: 146
Done@:-)
schlegfr is offline  
Old Jul 1, 2015, 2:25 pm
  #15  
 
Join Date: Mar 2009
Location: United Kingdom
Programs: AZ Exec, FB PFL, OneWorld Sapphire, IHG Diamond, Accor Platinum, Avis/Hertz President
Posts: 577
Done.
I am looking forward to reading the findings about this survey.
My best of luck for your Master.

Ciao
Ulxima
ulxima is offline  


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