AF/KL Bookings to ZYR (Brussels Midi/Zuid)
#1
Original Poster
Join Date: Jan 2006
Programs: BA KL
Posts: 86
AF/KL Bookings to ZYR (Brussels Midi/Zuid)
I am considering booking a ticket to Brussels, but using the air/rail option to Brussels Midi (ZYR), flying from Aberdeen via either AMS or CDG.
Some websites show this as a bookable option, ie Opodo, but others Expedia (for example) do not - any idea why? Could it be because they use a different GDS provider?
I'm asking more out of curiosity than anything else, though the flight+hotel deals via Expedia are sometimes the best option, and it's slightly irritating I can't book via their site.
Some websites show this as a bookable option, ie Opodo, but others Expedia (for example) do not - any idea why? Could it be because they use a different GDS provider?
I'm asking more out of curiosity than anything else, though the flight+hotel deals via Expedia are sometimes the best option, and it's slightly irritating I can't book via their site.
#2
FlyerTalk Evangelist
Join Date: Aug 2009
Location: Paris, France
Programs: AF/KL Flying Blue Platinum for life/Club2000 Ultimate, Accor ALL Diamond
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Edit : just tried a dummy booking on expedia ABZ to ZYR in October and, even without restricting the airline choice, I have all options via CDG or AMS
#3
Original Poster
Join Date: Jan 2006
Programs: BA KL
Posts: 86
I don't think so because I think both are using Amadeus. On Expedia, do you "force" the airline choice for AF or KL. because if yes, I don't see why this routing doesn't show up.
Edit : just tried a dummy booking on expedia ABZ to ZYR in October and, even without restricting the airline choice, I have all options via CDG or AMS
Edit : just tried a dummy booking on expedia ABZ to ZYR in October and, even without restricting the airline choice, I have all options via CDG or AMS
#4
Join Date: Oct 2011
Programs: FB Platinum for Life
Posts: 1,019
However, that doesn't explain why it is showing trains via CDG after the timetable change...
#5
Join Date: Oct 2007
Programs: AF/KL PLAT
Posts: 29
I believe the caveat is the following :
While AF offers CDG-ZYR is a true AF segment (coded AF), the KL offering to transfer AMS-ZYR is actually under a Thalys code (coded 9B) and not as a KL segment.
On a KL code, KL doesn't do trains to Brussels - only the regular flight AMS-BRU.
On an AF code, AF doesn't do flights to Brussels - only the train option CDG-ZYR.
To be complete : KL does do trains to Antwerp Central Station (ZWE) under a KL code.
While AF offers CDG-ZYR is a true AF segment (coded AF), the KL offering to transfer AMS-ZYR is actually under a Thalys code (coded 9B) and not as a KL segment.
On a KL code, KL doesn't do trains to Brussels - only the regular flight AMS-BRU.
On an AF code, AF doesn't do flights to Brussels - only the train option CDG-ZYR.
To be complete : KL does do trains to Antwerp Central Station (ZWE) under a KL code.
#6
Join Date: Apr 2006
Location: AMS
Programs: KLM Elite for life; LH Senator for life
Posts: 210
If my trip starts at Brussel midi train station (ZYR) on a trip booked at KLM.com with transfer at AMS, will I receives miles on the 9 B segment?
#7
Join Date: Jun 2014
Posts: 67
By contrast, the AF ZYR to CDG service is fully miles eligible.
jak
#8
Join Date: Oct 2011
Programs: FB Platinum for Life
Posts: 1,019
Thalys is not a member of SkyTeam, so with a 9B code, you will not earn any miles for that segment.
However, ZWE-AMS is still available with a KL code - and that does (or at least, did earlier this year) earn award and level miles on FB.... (Obviously, your ticket actually has to have the KL code on it; if your ticket has 2H/9B on it, then you won't earn miles, regardless of the fact that the train itself carries a KL flight number).
#9
Original Poster
Join Date: Jan 2006
Programs: BA KL
Posts: 86
Hmm. I would guess that is because of the annual railway timetable change in mid-December, which means that schedules (and hence availability) for trains after mid-December aren't loaded in the system yet. Have you tried dates earlier than mid-December?
However, that doesn't explain why it is showing trains via CDG after the timetable change...
However, that doesn't explain why it is showing trains via CDG after the timetable change...
I've played about with the dates, but no joy. As a former agent, this intrigues me. If I book it, I guess I'll have to do the flight and hotel separately. (KLM offers hotel prices, but via booking.com).
#10
Join Date: Jun 2014
Posts: 67
However, ZWE-AMS is still available with a KL code - and that does (or at least, did earlier this year) earn award and level miles on FB.... (Obviously, your ticket actually has to have the KL code on it; if your ticket has 2H/9B on it, then you won't earn miles, regardless of the fact that the train itself carries a KL flight number).
#11
Join Date: Oct 2011
Programs: FB Platinum for Life
Posts: 1,019
Strange... Was that ZYR-AMS or ZWE-AMS? As indicated, I travelled ZWE-AMS on a KL-coded ticket on Thalys earlier this year, and earned FB miles with no problem. So I don't know whether things have changed, or whether I was lucky, or you were unlucky...
#12
Join Date: Jun 2014
Posts: 67
Dear Mr. XXXX,
Thank you very much for your message dated November 15th 2013. You informed us of activities that you would like to have credited to your account.
Upon investigation, we regret to inform you that we are unable to satisfy your request.
The following activities cannot be taken into account :
trip from ZWE to AMS on November 05th 2013
trip from AMS to ZWE on November 07th 2013
Miles can only be accrued for train tickets reserved under an Air France flight number.
Detailed information about the conditions that apply to Miles accrual is available in our website, www.flyingblue.com.
We thank you for your continued loyalty to the Flying Blue programme.
Your Flying Blue team
Thank you very much for your message dated November 15th 2013. You informed us of activities that you would like to have credited to your account.
Upon investigation, we regret to inform you that we are unable to satisfy your request.
The following activities cannot be taken into account :
trip from ZWE to AMS on November 05th 2013
trip from AMS to ZWE on November 07th 2013
Miles can only be accrued for train tickets reserved under an Air France flight number.
Detailed information about the conditions that apply to Miles accrual is available in our website, www.flyingblue.com.
We thank you for your continued loyalty to the Flying Blue programme.
Your Flying Blue team
#13
Join Date: Apr 2007
Location: AMS
Programs: A number, but no status no more
Posts: 3,049
Cheers,
GenevaFlyer
#14
Join Date: Jun 2014
Posts: 67
"flew" out of ZWE in Nov and indeed got the miles credited after making a missing miles claim. Thus, ignore my "you will not get any miles" statement.
#15
Join Date: Mar 2010
Location: France
Programs: FB Plat for Life, UAMP, BAEC, Accor ALL Platinum, Marriott silver, Hilton, Meliá silver.
Posts: 3,117
AMS
Would the rule that any flight coded AF/KL (with odd exceptions like mini) generated miles and segment apply in this case?