Amex Share & Fly : how to proceed?
Feb 1, 2015, 5:37 am
#16
Join Date: Nov 2006
Location: Amsterdam
Programs: FB Club 2000, M&M Hon
Posts: 241
I called FB two weeks ago for the same problem. The took the online option off to prevent fraud.
The only way to use Share & Fly is to let the person who wants to transfer the miles call the FB desk and ask for it. They do check if the two FB numbers are linked with AMEX.
The only way to use Share & Fly is to let the person who wants to transfer the miles call the FB desk and ask for it. They do check if the two FB numbers are linked with AMEX.
BTW, Amex never asked for the FB number of the additional cardholder.
Feb 1, 2015, 1:58 pm
#17
Join Date: Jan 2010
Location: Rotterdam
Programs: AMEX Platinum, BA Gold, Flying Blue Platinum, Marriott Platinum Elite, Hertz President's Circle
Posts: 1,279
It's just a matter of days before everything is linked. And miles transfer is almost instant.
Jan 5, 2020, 9:23 am
#18
Join Date: Apr 2016
Location: UK/FR
Programs: FlyingBlue Platinum, Hertz PC
Posts: 886
Just reviving this thread to check if anyone else has recently been able to use the AMEX share&fly on FlyingBlue website.
I've just given it a try and I keep getting an "unknown error" message.
I've just given it a try and I keep getting an "unknown error" message.
Jan 5, 2020, 10:10 am
#19
Join Date: Sep 2017
Location: AMS
Programs: Flying Blue Platinum | Flying Blue Petroleum | Hilton Gold | Marriott Gold | Shangri-La Jade
Posts: 306
It's happening for a while now, my "solution" was to call the platline and have them do it.
Jan 8, 2020, 2:26 am
#21
Join Date: Apr 2016
Location: UK/FR
Programs: FlyingBlue Platinum, Hertz PC
Posts: 886
When you called, were the miles going in or out of your account? Just would like to know if it necessarily has to be the account holder from where the miles are being taken that needs to call.
Jan 8, 2020, 5:56 am
#22
Join Date: Jan 2014
Location: AMS
Programs: FB Platinum PA; IHG Diamond Ambassador
Posts: 307
My experience is that the amount holder from where the miles have to be transferred has to call.
Jan 9, 2020, 6:26 pm
#24
Original Poster
Join Date: Jun 2005
Location: 🇸🇬 🇭🇰 🇫🇷
Programs: Many
Posts: 4,749
The agent asked me which account should the miles be deducted from. In the end I asked to transfer the miles from my wife's to my account though the opposite was totally feasible.
Jan 24, 2020, 5:09 am
#25
Join Date: Jul 2015
Posts: 2
Can I also transfer miles earned from other sources than the AmEx card through this arrangement?
Nov 18, 2020, 8:52 am
#27
Join Date: Feb 2016
Posts: 2
FYI: The online option for share&fly didn't work for me as of today (got the unknown error). When I called the USA number for flying blue support, they had literally no idea what I was talking about, despite me sharing the link and explaining as carefully as I could. I called the NL number and spoke with an english-speaking representative who still had no idea what I was talking about. I finally decided to call the NL number again and speak with a dutch-speaking representative; this person immediately knew what I was talking about and the transfer was done instantly.
Aug 16, 2021, 2:44 am
#28
Join Date: Apr 2015
Posts: 189
FYI: The online option for share&fly didn't work for me as of today (got the unknown error). When I called the USA number for flying blue support, they had literally no idea what I was talking about, despite me sharing the link and explaining as carefully as I could. I called the NL number and spoke with an english-speaking representative who still had no idea what I was talking about. I finally decided to call the NL number again and speak with a dutch-speaking representative; this person immediately knew what I was talking about and the transfer was done instantly.
