Nov 4, 2013, 1:57 pm
Last edit by: Gajan
Between 1 September 2013 and 31 March 2018 the co-branded Gold & Platinum Flying Blue American Express cards also gave you Level Miles for purchases at AF/KL.
The Gold card will give you 1.5 Level Miles & Award Miles for AF/KL purchases; the Platinum card will give you 2 Level Miles & Award miles for AF/KL purchases.
As of 31 March 2018 the Flying Blue American Express co-cards give the main cardholder additional XP's when reaching the membership anniversary:
The Gold card will give you 1.5 Level Miles & Award Miles for AF/KL purchases; the Platinum card will give you 2 Level Miles & Award miles for AF/KL purchases.
As of 31 March 2018 the Flying Blue American Express co-cards give the main cardholder additional XP's when reaching the membership anniversary:
- Silver: 15XP;
- Gold: 30 XP
- Platinum: 60 XP
Co-branded American Express cards: France and the Netherlands
Jun 3, 2018, 5:18 am
#331
Join Date: May 2003
Location: Paris
Programs: AA LT Plat (4m+), AF Plat, A3 Gold, Hyatt Lifetime Globalist, Marriott Plat, IHG Plat/Ambassador
Posts: 2,648
No I have always found it confusing. What do I care what was transferred last month?
The French one is different but not any better.
what i don’t understand is if you have a Platinum card why are you accumulating only 1 mile per euro?
The French one is different but not any better.
what i don’t understand is if you have a Platinum card why are you accumulating only 1 mile per euro?
Jun 3, 2018, 5:21 am
#332
Join Date: May 2012
Location: AMS
Programs: BA KL LH Hilton Marriott
Posts: 1,230
I have recently (and not for the first time!) had contact with Amex about this. If you look at statements prior to the changes you will see that what used to be "Miles for KL/AF" and "Miles for Hertz" have all become "overige uitgaven" (other expenses for our non-Dutch friends). And the 1Eur=1 mile error also crept in then.
They assure me that the calculations are correct (i.e.1=1,5) and as far as I can check it's just a formatting error. It is very frustrating that the monthly total for expenses is not the same monthly total for miles (see the 2 day note at the bottom). This makes it a huge chore to try and calculate totals.
Bonus miles can be a number of things. It is normally zero but could be expenses in a promotion which attract a bonus. Or did you get a deal with Amex for extra miles for example?
They assure me that the calculations are correct (i.e.1=1,5) and as far as I can check it's just a formatting error. It is very frustrating that the monthly total for expenses is not the same monthly total for miles (see the 2 day note at the bottom). This makes it a huge chore to try and calculate totals.
Bonus miles can be a number of things. It is normally zero but could be expenses in a promotion which attract a bonus. Or did you get a deal with Amex for extra miles for example?
Jun 3, 2018, 5:38 am
#333
Join Date: May 2003
Location: Paris
Programs: AA LT Plat (4m+), AF Plat, A3 Gold, Hyatt Lifetime Globalist, Marriott Plat, IHG Plat/Ambassador
Posts: 2,648
and that’s not the only weird thing on their statements. Not sure in NL but in France the extended payment page is not intuitive at all.
Very poorly organized and not clear.
Very poorly organized and not clear.
Jun 3, 2018, 12:20 pm
#334
FlyerTalk Evangelist
Join Date: Aug 2009
Location: Paris, France
Programs: AF/KL Flying Blue Platinum for life/Club2000 Ultimate, Accor ALL Diamond
Posts: 21,918
Jun 3, 2018, 12:47 pm
#335
Join Date: Sep 2016
Programs: Flying Blue, Accor Le Club, Hilton HHonors, Hertz Gold Plus, Avis Preferred
Posts: 476
Jun 6, 2018, 1:49 am
#336
Join Date: Apr 2008
Posts: 32
Hi everyone
miles have been posted date 5 June!
miles have been posted date 5 June!
Jun 6, 2018, 2:30 am
#337
Join Date: May 2003
Location: Paris
Programs: AA LT Plat (4m+), AF Plat, A3 Gold, Hyatt Lifetime Globalist, Marriott Plat, IHG Plat/Ambassador
Posts: 2,648
Yes :-) me too!
Jun 8, 2018, 9:59 am
#338
Join Date: Jan 2014
Location: AMS
Programs: FB Platinum PA; IHG Diamond Ambassador
Posts: 307
No more credit card surcharge at KLM for paying with FB Amex in the Netherlands��. Source in dutch insideflyer.nl
Jun 8, 2018, 2:36 pm
#339
Join Date: May 2012
Location: AMS
Programs: BA KL LH Hilton Marriott
Posts: 1,230
No more credit card surcharge at KLM for paying with FB Amex in the Netherlands��. Source in dutch insideflyer.nl
Thanks for the info Carel!
Jun 19, 2018, 1:43 am
#340
Join Date: Feb 2018
Posts: 31
Is it just me or are there barely any offers. I have moved from the UK where I had an Gold/Platinum and also the BAPP Card and there were regularly loads of offers for either extra points or money off. Now that I have moved to France I have the AF/KLM Gold but the maximum amount of offers are limited to just 3! Also they tend to be useless. Is this the case with everyone else?
Jun 19, 2018, 2:26 am
#341
Join Date: May 2012
Location: AMS
Programs: BA KL LH Hilton Marriott
Posts: 1,230
Is it just me or are there barely any offers. I have moved from the UK where I had an Gold/Platinum and also the BAPP Card and there were regularly loads of offers for either extra points or money off. Now that I have moved to France I have the AF/KLM Gold but the maximum amount of offers are limited to just 3! Also they tend to be useless. Is this the case with everyone else?
Jun 19, 2018, 2:28 am
#342
FlyerTalk Evangelist
Join Date: Feb 1999
Location: Seat 1A, Juice pretty much everywhere, Mucci des Coins Exotiques
Posts: 34,339
Is it just me or are there barely any offers. I have moved from the UK where I had an Gold/Platinum and also the BAPP Card and there were regularly loads of offers for either extra points or money off. Now that I have moved to France I have the AF/KLM Gold but the maximum amount of offers are limited to just 3! Also they tend to be useless. Is this the case with everyone else?
Jun 19, 2018, 2:36 am
#343
Join Date: Feb 2018
Posts: 31
If we look at the US, UK, France and the NL, they are in that order in terms of offers and promos. With the US being vastly more generous than any other country. If you get the AF Platinum card then there are more offers, but they are mainly for Parisiens. Not much for the rest of the country.
I live in the South so it doesn't look like it will improve in the future.
Jun 19, 2018, 6:21 am
#344
Join Date: Dec 2015
Location: Paris
Programs: FB Platinum, All Accor Platinum
Posts: 532
i have the same problem, i used to receive quite a few offers and see some on the website but since January i get nothing, the only offer i got is one for hilton hotels. a friend of mine with Gold card too, keeps getting offers to gain more miles or also getting money back from spending in some specific shops. i get nothing although i do 3 times more spending than he does. I have called Amex more than 10 times to complain but no luck as i always get an agent saying we are working on that... i kind of abandoned.
Aug 13, 2018, 4:01 am
#345
Join Date: Feb 2010
Programs: Flying Blue Platinum | Shangri La Jade |Hilton Gold | Marriott Gold | WY gold |
Posts: 106
replacement cards
AMEX FLYING BLUE (KLM) Platinum
A kind warning regarding lost or stolen cards for which AMEX states on their website, that when needed replacement cards often can be arranged within 24 hours.
AMEX did not make any effort to fulfill this promise and their alternative was not acceptable. As a result we had to arrange for alternative funds just before departure on a long (haul) trip.
QUOTE (from the Amex website: https://www.americanexpress.com/nl/c...-diefstal.html).
Our recent experience is not that good. Upon reporting a lost card, the agent forgot to arrange for a new card. When reminded a week later, they were not willing to expedite matters and when I reminded them the next day about the promise on the website they apologised, but were unable to help, (which I understand).
A kind warning regarding lost or stolen cards for which AMEX states on their website, that when needed replacement cards often can be arranged within 24 hours.
AMEX did not make any effort to fulfill this promise and their alternative was not acceptable. As a result we had to arrange for alternative funds just before departure on a long (haul) trip.
QUOTE (from the Amex website: https://www.americanexpress.com/nl/c...-diefstal.html).
Kan ik een vervangende noodkaart aanvragen?
Ja, wij proberen in geval van nood zo snel mogelijk een vervangende (nood)kaart voor u te regelen. Vaak lukt dat binnen 24 uur, waar u ook bent ter wereld. Mocht het langer duren, dan zorgen wij voor een passende noodoplossing, zodat u uw noodzakelijke uitgaven zo goed mogelijk kunt blijven doen.
UNQUOTEJa, wij proberen in geval van nood zo snel mogelijk een vervangende (nood)kaart voor u te regelen. Vaak lukt dat binnen 24 uur, waar u ook bent ter wereld. Mocht het langer duren, dan zorgen wij voor een passende noodoplossing, zodat u uw noodzakelijke uitgaven zo goed mogelijk kunt blijven doen.
Our recent experience is not that good. Upon reporting a lost card, the agent forgot to arrange for a new card. When reminded a week later, they were not willing to expedite matters and when I reminded them the next day about the promise on the website they apologised, but were unable to help, (which I understand).