Last edit by: Gajan
Between 1 September 2013 and 31 March 2018 the co-branded Gold & Platinum Flying Blue American Express cards also gave you Level Miles for purchases at AF/KL.
The Gold card will give you 1.5 Level Miles & Award Miles for AF/KL purchases; the Platinum card will give you 2 Level Miles & Award miles for AF/KL purchases.
As of 31 March 2018 the Flying Blue American Express co-cards give the main cardholder additional XP's when reaching the membership anniversary:
The Gold card will give you 1.5 Level Miles & Award Miles for AF/KL purchases; the Platinum card will give you 2 Level Miles & Award miles for AF/KL purchases.
As of 31 March 2018 the Flying Blue American Express co-cards give the main cardholder additional XP's when reaching the membership anniversary:
- Silver: 15XP;
- Gold: 30 XP
- Platinum: 60 XP
Co-branded American Express cards: France and the Netherlands
#871
Join Date: Feb 2012
Programs: Flying Blue Platinum, Le ClubAccor Gold
Posts: 776
I should call back...
#872
Join Date: May 2003
Location: Paris
Programs: AA LT Plat (4m+), AF Plat, A3 Gold, Hyatt Lifetime Globalist, Marriott Plat, IHG Plat/Ambassador
Posts: 2,648
Compared to the US Plat Amex the French one is pitiful.
I also thought my Italian Amex cards were weak on benefits until I saw the benefits in France.
They have improved the offers but eviscerating the core product is just plain stupid.
The customer service- which in my opinion is also a core product- is very variable. Sometimes excellent (from 9am to 6pm) and sometimes horrendous (usually before/after those times).
Whoever the product director is in France needs to take a few basic business school classes because it is the most incoherent strategy ever.
I also thought my Italian Amex cards were weak on benefits until I saw the benefits in France.
They have improved the offers but eviscerating the core product is just plain stupid.
The customer service- which in my opinion is also a core product- is very variable. Sometimes excellent (from 9am to 6pm) and sometimes horrendous (usually before/after those times).
Whoever the product director is in France needs to take a few basic business school classes because it is the most incoherent strategy ever.
#873
Join Date: Mar 2013
Location: AMS
Posts: 579
Compared to the US Plat Amex the French one is pitiful.
I also thought my Italian Amex cards were weak on benefits until I saw the benefits in France.
They have improved the offers but eviscerating the core product is just plain stupid.
The customer service- which in my opinion is also a core product- is very variable. Sometimes excellent (from 9am to 6pm) and sometimes horrendous (usually before/after those times).
Whoever the product director is in France needs to take a few basic business school classes because it is the most incoherent strategy ever.
I also thought my Italian Amex cards were weak on benefits until I saw the benefits in France.
They have improved the offers but eviscerating the core product is just plain stupid.
The customer service- which in my opinion is also a core product- is very variable. Sometimes excellent (from 9am to 6pm) and sometimes horrendous (usually before/after those times).
Whoever the product director is in France needs to take a few basic business school classes because it is the most incoherent strategy ever.
#874
Join Date: Aug 2019
Location: Paris
Programs: Flying Blue Gold
Posts: 574
Compared to the US Plat Amex the French one is pitiful.
I also thought my Italian Amex cards were weak on benefits until I saw the benefits in France.
They have improved the offers but eviscerating the core product is just plain stupid.
The customer service- which in my opinion is also a core product- is very variable. Sometimes excellent (from 9am to 6pm) and sometimes horrendous (usually before/after those times).
Whoever the product director is in France needs to take a few basic business school classes because it is the most incoherent strategy ever.
I also thought my Italian Amex cards were weak on benefits until I saw the benefits in France.
They have improved the offers but eviscerating the core product is just plain stupid.
The customer service- which in my opinion is also a core product- is very variable. Sometimes excellent (from 9am to 6pm) and sometimes horrendous (usually before/after those times).
Whoever the product director is in France needs to take a few basic business school classes because it is the most incoherent strategy ever.
AMEX France really needs to improve their product line, otherwise, customers will flee, especially these days when very few people can enjoy the travel benefits. They should remove FX fees, waive the annual fee for Blue/Silver cards and maybe waive conditionally but automatically the annual fee for certain spending amount for the Green/Gold card.
I see very few reason for the average traveler to subscribe for an AMEX card in France these days, except for the welcome bonus. And I see very few reasons for their actual customers to keep the card, especially if it's a premium and costly one.
#875
Join Date: Dec 2015
Programs: FB platinum
Posts: 378
I also tried in France, and their argument was "We never do cash discounts on the subscription for the AFKL Plat card (we do however on the Gold one), but we can talk about miles"...
#877
Join Date: Dec 2012
Location: DUS, BRU, POA
Programs: Skyteam E+ (FB PfL), Latam Black, LH MM, Iberia plus, HH: Diamond, Marriott Bonvoy: Plat
Posts: 1,124
#878
Join Date: Jan 2021
Programs: Flying Blue Gold
Posts: 10
I also called Amex regarding retention bonuses for my Silver Dutch Flying Blue card. They offered a 45 euro bonus and a couple thousand miles, which is not great, but considering the cost of the card (75 euro) and my spending (<10k euro), I took it.
#879
Join Date: Mar 2017
Location: Netherlands
Programs: FB Gold, Hilton Diamond, some others as well
Posts: 132
I just got a retention offer of 20K miles and 3mnd double pts after just 6 months of having a FB Gold card (previously had a silver one for 6 months). Pretty decent. Spend was around 5k.
#880
Join Date: Jan 2020
Programs: Eurostar Avantage, FB Silver
Posts: 59
More generous than I got right after New Years. Maybe I used the wrong keywords 'canceling gold due to high costs'... I only got the discount on the membership fee or the Silver + 5000 miles. Once I called back after a few days to confirm and hinted that 'miles are more valuable to me than the discounted membership fee', they went ahead with the Silver bonus instead of offering keeping Gold with more miles bonus. Seems to depend on who you speak to during your call.
#881
Join Date: Jun 2010
Programs: Flying Blue, IB, Miles and More, Delta
Posts: 112
The French Amex has lost most of its value in the last 10 years. :
They used to offer Tier miles everytime you were using your Amex.
The FX rate went from 2,5% to 2,8%
Now they are axing the insurance benefits with high deductibles and travel insurance only for AF-KLM travels.
And during that time the price of the cards increased while some other premium cards were introduced for free on the French market.
Of course you can get a discount or a miles bonus for that overpriced card but you have to do your annual call to beg that if you don't want to pay full price.
Unless they give some new serious perks or cut significantly the price in April, there is almost no reason to get above the entry level card or not cancelling it for good.
I bet next year they will hire lots of commercials to harass you at Paris Airports to get their fantastic card.
They used to offer Tier miles everytime you were using your Amex.
The FX rate went from 2,5% to 2,8%
Now they are axing the insurance benefits with high deductibles and travel insurance only for AF-KLM travels.
And during that time the price of the cards increased while some other premium cards were introduced for free on the French market.
Of course you can get a discount or a miles bonus for that overpriced card but you have to do your annual call to beg that if you don't want to pay full price.
Unless they give some new serious perks or cut significantly the price in April, there is almost no reason to get above the entry level card or not cancelling it for good.
I bet next year they will hire lots of commercials to harass you at Paris Airports to get their fantastic card.
#882
Join Date: Mar 2010
Location: France
Programs: FB Plat for Life, UAMP, BAEC, Accor ALL Platinum, Marriott silver, Hilton, Meliá silver.
Posts: 3,119
What? She can stamp her cash (flow)!!!! I NEVER heard about any "tamponnement" of cash reserves in French.
Has anyone ever heard or used that word in French in this sense? Could it be a faux-ami? A foreign word (buffer for example) from a campaign from another country? Has no one from Amex France heard this ad and raised the alarm?
#883
Join Date: Jun 2020
Programs: FlyingBlue
Posts: 2,423
It most probably is. The ugly "bufferiser" ("bœuf-feur-isé") is getting more and more common in engineering/marketing lingo. I would bet my (now useless) FB status that the first draft of the script was written with "bufferiser", and that a slightly-less-dumb member decided to make it more french and remplace it with "tamponner".
Last edited by maalloc; Jan 30, 2021 at 8:28 am
#884
Join Date: Mar 2010
Location: France
Programs: FB Plat for Life, UAMP, BAEC, Accor ALL Platinum, Marriott silver, Hilton, Meliá silver.
Posts: 3,119
#885
Join Date: Jun 2016
Programs: aegean gold , klm explorer
Posts: 508
Tbh, im Milking the referals for the 180k points every year.
That provides enough value at 170€ a year alone.
Does anyone know how much you can make selling cards for amex? Asking for a griend :P
That provides enough value at 170€ a year alone.
Does anyone know how much you can make selling cards for amex? Asking for a griend :P