ulxima

It depends on how happy you are with AF/KL.
I am currently in good mood with AF/KL so I would personally "let it slide" and write a letter to thank them for accepting my request and the TDC voucher you have been provided.

Ciao
Ulxima

bebert

digging out this thread to know if the reverse can be done
i had an original LH MUC-MEX booked, but was rerouted 2 days after (christmas period...) on an AMS-MEX on KLM..
i have asked United to credit my MUC/MEX flight. no worries about this, they just need to check my LH eticket # number

but on checkin of the KLM flight, i gave my FB number, but 3 days after the miles did not show up
Can i expect miles fro the klm flight ? i imeagine yes, as LH has paid the ticket (even if it s probably with bilateral agreement prices)
If yes, how i claim them ? is there any way to check the class bucket i was rerouted ?
thanks

Xandrios

Have you tried the 'Claim missing miles' function on the Flying Blue website? Make sure to enter the e-ticket # that contains your KLM segment(s). If that doesn't work you could try asking them on social media, but I don't give many chances that they will be willing to do it. They know that you will be receiving miles from LH.

As a comparison, I had AZ flights and was rerouted onto KLM recently. When trying to claim the KLM segment the system said it was not eligible. I had to contact them to get the AZ sectors credited.

bebert

i tried but , indeed , it says the ticket is not eligible
i will request it through FB, we ll see
regarding miles on MM program, i can say that i am not a member

Goldorak

Is there is a possibility that their refusal is due to the fact they don't have access to the ticket price to calculate the number of miles to be earned, now that the program is revenue based ?

atflyer

If I am right you try to get United AND FB miles for the same flight? That obviously cannot work, it is either United or FB.

Ditto

why not? it works fine the other way around, as long as the airlines are on different alliances, KLM will credit you the "original routing" miles and you can claim the miles for the actual flown flight as well.

bebert

actually, i had years ago a rerouting from AA to LH, and was able to claim miles in both program
As said Ditto, i am not sure that LH and AFKLM interacts on miles credit for a unique ticket #
let's try at least

on a side note , UAP refuses to credit the original booking from LH as the ticket was not on UA stock
I could credit on LH MM, but not interested to open a new program for one flight

Goldorak

usually it works well in that kind of circumstances.

atflyer

Hhhm maybe it can be done indeed under the circumstances (you claim with KL and since you travel with LH you get miles using a *A ff card you may have miles there too, and they do not notice since no linked systems) but in essence I feel it is using a loophole for claiming credits twice that you only deserve once. And, who knows, if airlines help each other with re-routing, they may do sometimes do so agreeing that the ticket for the new carrier is in a special fare bucket that has no right on miles.

brunos

I doubt that there is a "special" fare bucket for retouting. And the double credit usually works with most airlines. The true credit should be on FB as KL is the flown airline. And the airline forced to do the reroute commonly agrees to credit miles on it, as it was what the pax originally purchased. It is not really a loophole but a commonly adopted practice by most airlines in case of involuntary reroute. However, I don't know if that works when it involve a third airline FFP (UA).

Did you check if your FB number was on your boarding pass? If no number is shown, you should claim.
However, a major hurdle could be that FB has a tough time determining the XP, as mentioned by Goldorak. But that should only be a technical issue. You flew KL on a paid ticket (LH paid) and you have no other ST FFP number in the system.

Goldorak

bebert

just a quick update on the original thread
- UA said Now ay to credit a LH paid KL flown segment following involuntary rerouting
- FB desk told me "the contract" does not allow to have KL or AF flown segment if not bought under an AF/KL ticket

Which is strange as LH has surely paid something

In a nutshell , i am stick to credit a segment to the original company ie LH, in which i have no interest to start building miles that would expire 2/3 years after ( this is exactly why i park my milesunder the UA FFP which has no termination as long as you credit from time to time something)

Often1

Your choices here are to credit LH or KL and you may perhaps get both if you are lucky.

There is no way that UA will credit you for a flight operated by LH as it was cancelled and it is LH which buys those miles from UA. LH may, as a courtest credit you in its program for the original routing credit (ORC). You may also credit to KL (and might get away with both) because KL operated the flight you flew.

Don't get tied up in who paid for what ticket as that is irrelevant to program operation and sorts itself out in the back office. So:
1. UA = No
2. KL= Yes
3. LH = Likely yes

bebert

i agree with your analysis
Except that the Flying Blue Desk , handling the retrocredit miles, despite having the BP , tells me no way to credit on their program
Surprising...