FlyerTalk Forums

FlyerTalk Forums (https://www.flyertalk.com/forum/index.php)
-   Air France Frequence Plus (https://www.flyertalk.com/forum/air-france-frequence-plus-376/)
-   -   AF Lost Baggage Compensation (https://www.flyertalk.com/forum/air-france-frequence-plus/916332-af-lost-baggage-compensation.html)

zippyboarder Jan 30, 2009 12:21 pm

AF Lost Baggage Compensation
 
On 19/12/08 flying ABZ-CDG-MUC 1 bag got lost. AF still cant find it. Does anybody know what the compensation levels are for lost baggage

l'agentsecret Jan 30, 2009 1:31 pm


Originally Posted by zippyboarder (Post 11171945)
On 19/12/08 flying ABZ-CDG-MUC 1 bag got lost. AF still cant find it. Does anybody know what the compensation levels are for lost baggage

The total amount that can be claimed is capped at 1000SDR (Special Drawing Rights). That's +/- 1200EUR.
This amount will include any refund you may have already received for items you bought whilst waiting (in vain...) for your baggage to be delivered, as well as the value of the lost container and content.
Under most national laws, any claim for damage must be justified and you will therefore be asked to produce original receipts for every item claimed. Failing this, you will have to rely on AF's goodwill.
Should you be very lucky and receive your missing baggage nonetheless, any amount already paid by the airline will remain yours.

TravellinHusker Feb 7, 2009 6:38 am

AF Baggage Services is not the best operation, in my opinion. I still haven't received compensation from June 2008 simply because no one in the "Compensation Department" can locate my file in Prague, while it is no longer in their computer system as it was supposedly paid and closed. Funny thing, I never received any money nor a letter. Hmmmph.. Good luck to the OP!


All times are GMT -6. The time now is 5:12 am.


This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.