new AF online game on some european website
Oct 10, 2005, 1:23 pm
#1
FlyerTalk Evangelist
Original Poster
Join Date: Jan 2005
Location: BER
Programs: Hilton Gold, BA Gold
Posts: 15,757
new AF online game on some european website
AirFrance has a new online game, I found it on the german and swiss website.
Switzerland: http://www.airfrance-dc.com/suissede
Germany: http://www.airfrance-dc.com/allemagne
Great Britain: http://www.airfrance-dc.com/gbi
got 50 CHF travel voucher on the swiss game
Switzerland: http://www.airfrance-dc.com/suissede
Germany: http://www.airfrance-dc.com/allemagne
Great Britain: http://www.airfrance-dc.com/gbi
got 50 CHF travel voucher on the swiss game
Last edited by chrissxb; Oct 10, 2005 at 3:43 pm Reason: add UK link
Oct 10, 2005, 1:41 pm
#2
Join Date: Jun 2004
Location: JNB
Programs: Air France Platinum - Qatar Airways Gold
Posts: 1,659
I will get the spam but not the voucher
Make sure you ask for the "virtual card" before playing. I stupidly started the game without having a real card in hand (the ones you have to pick up at a swiss airport). I wanted to play again with a virtual card but it is now too late... 
Sie haben bereits bei unserem Spiel teilgenommen
Oct 10, 2005, 1:50 pm
#3
FlyerTalk Evangelist
Original Poster
Join Date: Jan 2005
Location: BER
Programs: Hilton Gold, BA Gold
Posts: 15,757
Originally Posted by Falco Peregrinus
Make sure you ask for the "virtual card" before playing. I stupidly started the game without having a real card in hand (the ones you have to pick up at a swiss airport). I wanted to play again with a virtual card but it is now too late...
Oct 10, 2005, 2:40 pm
#5
FlyerTalk Evangelist
Original Poster
Join Date: Jan 2005
Location: BER
Programs: Hilton Gold, BA Gold
Posts: 15,757
Originally Posted by view
I think I may have won a voucher as well. It said "Herlichen Glückwunch!"
Any native speakers of this German(ish) language, can the 50 CHF voucher be rereemed for AF/KL travel?
Any native speakers of this German(ish) language, can the 50 CHF voucher be rereemed for AF/KL travel?
then, click on voucher for payments. ...
Oct 10, 2005, 3:37 pm
#6
Join Date: Jun 2004
Location: JNB
Programs: Air France Platinum - Qatar Airways Gold
Posts: 1,659
Originally Posted by chrissxb
before 30 nov 2006.
Ihr Gutschein ist ausschliesslich einlösbar auf www.airfrance.ch. Sie können bis zum 30/11/05 buchen und bis zum 31/08/06 reisen.
Während Ihrer Reservation auf www.airfrance.ch müssen Sie lediglich den Button "Gutschein" ankreuzen. Ihre gewünschte Zahlungsart und Ticketzustellung wählen Sie später.
Sie folgen anschliessend den Anweisungen, um Ihren Kauf abzuschliessen und teilen uns den Gutschein-Code ****** mit.
Während Ihrer Reservation auf www.airfrance.ch müssen Sie lediglich den Button "Gutschein" ankreuzen. Ihre gewünschte Zahlungsart und Ticketzustellung wählen Sie später.
Sie folgen anschliessend den Anweisungen, um Ihren Kauf abzuschliessen und teilen uns den Gutschein-Code ****** mit.
Oct 10, 2005, 9:14 pm
#9
Join Date: Apr 2005
Location: Sxm
Programs: Aeroplan, AAdvantage, Flying Blue, TrueBlue
Posts: 253
Originally Posted by Airframe
The game is on the UK web-site also but I didn't win 
Oct 26, 2005, 9:54 am
#13
Join Date: Jun 2005
Location: 🇸🇬 🇭🇰 🇫🇷
Programs: Many
Posts: 4,749
I booked today a ticket on http://www.airfrance.ch using one of the 50 CHF vouchers I won.
First, you cannot pay online but you have to call AF in Switzerland to confirm your code within 24h. Ok, I phone immediatly and the guy on the phone does not know about the voucher code
.
5 minutes waiting for him to enquire and another 5 minutes that he can verify the code is correct
.
Now I can pay with credit card and ask for electronic memo.
2 hours later, no email. New phone call just to hear : "Sir, I need your credit card number to proceed to the payment". So I give my credit card number to AF for the second time within 2 hours. Now guess what? "Sir, the fare is 219 CHF, plus telephone service fee is 20 CHF, minus your voucher, total is 219"
. Sure it is ! 10 minutes later, the system has correctly calculated I must pay 189 CHF. Yeepee ! I ask for the second time a payment confirmation.
2 hours later, still no confirmation. New call to AF. "Sir, the system is not ready for using these vouchers, that is why we cannot send you a confirmation, even a fax one. We are working on it. Problem will be fixed within a few hours"
Fortunately the service fee is the same on the website than on the phone (20 CHF), otherwise I let you imagine my reaction .
Half an hour on the phone with AF and still no email, now I know what my 50 CHF are worth ! And I must get up early to use the other voucher I won.
First, you cannot pay online but you have to call AF in Switzerland to confirm your code within 24h. Ok, I phone immediatly and the guy on the phone does not know about the voucher code
. 5 minutes waiting for him to enquire and another 5 minutes that he can verify the code is correct
. Now I can pay with credit card and ask for electronic memo.
2 hours later, no email. New phone call just to hear : "Sir, I need your credit card number to proceed to the payment". So I give my credit card number to AF for the second time within 2 hours. Now guess what? "Sir, the fare is 219 CHF, plus telephone service fee is 20 CHF, minus your voucher, total is 219"
. Sure it is ! 10 minutes later, the system has correctly calculated I must pay 189 CHF. Yeepee ! I ask for the second time a payment confirmation.2 hours later, still no confirmation. New call to AF. "Sir, the system is not ready for using these vouchers, that is why we cannot send you a confirmation, even a fax one. We are working on it. Problem will be fixed within a few hours"
Fortunately the service fee is the same on the website than on the phone (20 CHF), otherwise I let you imagine my reaction
.Half an hour on the phone with AF and still no email, now I know what my 50 CHF are worth ! And I must get up early to use the other voucher I won.
Oct 27, 2005, 3:21 am
#15
Join Date: Jun 2005
Location: 🇸🇬 🇭🇰 🇫🇷
Programs: Many
Posts: 4,749
The 50 CHF voucher story is going on :
My ticket has finally been issued this morning at the price of 219 CHF instead of 239 CHF. Basically, they did not invoice the 20 CHF service fee.
But hey, it was a 50 CHF voucher, wasn't it?
5 minutes later, and without a call to AF, I receive a new email with a 20 CHF electronic MCO one year valid
So, 20 CHF discount + MCO of 20 CHF are totally different from a 50 CHF voucher
What can I do? I know it's peanuts but...
My ticket has finally been issued this morning at the price of 219 CHF instead of 239 CHF. Basically, they did not invoice the 20 CHF service fee.
But hey, it was a 50 CHF voucher, wasn't it?
5 minutes later, and without a call to AF, I receive a new email with a 20 CHF electronic MCO one year valid
So, 20 CHF discount + MCO of 20 CHF are totally different from a 50 CHF voucher
What can I do? I know it's peanuts but...
