SOS arnaque - Beware: Day-light robbery!
Jun 11, 2005, 4:47 pm
#1
Original Poster
Join Date: Apr 2005
Location: Paris, France
Programs: HHonor Diamond, SPG Plat100, HGP Plat, AF Plat, *A G (A3)
Posts: 155
SOS arnaque - Beware: Day-light robbery!
Forget about the status, the mileage you earn, and the salon!
Just tried to claim an award ticket through the new FB system - it's impossible AT ALL to claim ANY long-haul ticket, at least at the "normal tariff" (i.e. not the "open mile" option)
Thought that it might be just the load factor that's particularly high this summer, but no, the ticket price in the open market (say, sncf-voyages.com) remains at a reasonable level.
What's more, I tried to claim a ticket to HKG in end september and end october just as a test and, surprise, impossible AT ALL to claim the ticket at the normal tariff.
If the AF folks have decided to reduce my net personal wealth with them by 50%, at least they could have done it more subtly by progressively tightening up the yield management (i.e. not releasing award ticket at, say 60% load factor, then progressively reducing it to 55 and then 50). But, no, I don't think they even feel ashamed to take money away from me.
If that's what they think is the way they should treat their "best" customers (those with a colossal mileage balance with them), guess I'll just select SYSTEMATATICALLY other airlines just as a retaliation. Sorry AF, you just lost a platinum card customer who almost invariably paid full-fare long-haul tickets.
Just tried to claim an award ticket through the new FB system - it's impossible AT ALL to claim ANY long-haul ticket, at least at the "normal tariff" (i.e. not the "open mile" option)
Thought that it might be just the load factor that's particularly high this summer, but no, the ticket price in the open market (say, sncf-voyages.com) remains at a reasonable level.
What's more, I tried to claim a ticket to HKG in end september and end october just as a test and, surprise, impossible AT ALL to claim the ticket at the normal tariff.
If the AF folks have decided to reduce my net personal wealth with them by 50%, at least they could have done it more subtly by progressively tightening up the yield management (i.e. not releasing award ticket at, say 60% load factor, then progressively reducing it to 55 and then 50). But, no, I don't think they even feel ashamed to take money away from me.
If that's what they think is the way they should treat their "best" customers (those with a colossal mileage balance with them), guess I'll just select SYSTEMATATICALLY other airlines just as a retaliation. Sorry AF, you just lost a platinum card customer who almost invariably paid full-fare long-haul tickets.
Jun 11, 2005, 10:56 pm
#2
Join Date: Jun 2004
Location: JNB
Programs: Air France Platinum - Qatar Airways Gold
Posts: 1,659
Originally Posted by accidental_tourist
What's more, I tried to claim a ticket to HKG in end september and end october just as a test and, surprise, impossible AT ALL to claim the ticket at the normal tariff.
A good deal since you will have plenty of time to enjoy the service on this 12-hour flight. Besides, HKG is usually rather expensive on AF l'Espace Affaires.
So it seems there are seats. Not many, I admit. Why don't you call them to get more accurate information about their mini miles seats release policy?
Last edited by Falco Peregrinus; Jun 12, 2005 at 3:40 am Reason: spelling
Jun 12, 2005, 5:18 am
#3
FlyerTalk Evangelist
Join Date: Apr 2001
Location: Reality, Freedom • Fly Tarom •
Programs: AF FB Platinum For Life (F+ Rouge Vintage®) / Hertz President's Circle / SNCF Grand Voyageur Le Club
Posts: 10,077
There is a thread over at the KL forum in which some people seem to be saying that the only KL award availability they are finding is on AF through CDG:
http://www.flyertalk.com/forum/showthread.php?t=442272
http://www.flyertalk.com/forum/showthread.php?t=442272
Jun 12, 2005, 5:44 am
#4
Join Date: Feb 2001
Location: Paris, EU
Programs: FB Life Platinum
Posts: 628
Very strange !
Here is what I found on CDG-HKG:
AF 188 CDG 23:15 HKG 17:05 +1 772 0
Tue 20/09: P9 F8 A4 J9 C9 D9 I9 Z9 O9 Y9 B9 K9 H9 W9
Wed 21/09: P9 F8 A4 J9 C9 D9 I9 Z9 O9 Y9 B9 K9 H9 W9
Thu 22/09: P9 F7 A4 J9 C9 D9 I9 Z9 O9 Y9 B9 K9 H9 W9
Fri 23/09: P9 F8 A4 J9 C9 D9 I9 Z9 O9 Y9 B9 K9 H9 W9
Sat 24/09: P9 F7 A3 J9 C9 D9 I9 Z1 O0 Y9 B9 K9 H9 W9
Sun 25/09: P9 F8 A4 J9 C9 D9 I9 Z9 O0 Y9 B9 K9 H9 W9
Mon 26/09: P9 F8 A4 J9 C9 D9 I9 Z9 O5 Y9 B9 K9 H9 W9
Tue 27/09: P9 F8 A4 J9 C9 D9 I9 Z9 O9 Y9 B9 K9 H9 W9
Wed 28/09: P9 F8 A4 J9 C9 D9 I9 Z9 O9 Y9 B9 K9 H9 W9
Thu 29/09: P9 F8 A4 J9 C9 D9 I9 Z9 O9 Y9 B9 K9 H9 W9
Fri 30/09: P8 F4 A2 J9 C9 D9 I9 Z9 O9 Y9 B9 K9 H9 W9
So if you are Elite (booking in W for Eco awards) you can have Business awards for all but two flights during this period, and Eco awards on all flights.
I guess it may be a problem with the FB system, did you try to call them directly ?
Here is what I found on CDG-HKG:
AF 188 CDG 23:15 HKG 17:05 +1 772 0
Tue 20/09: P9 F8 A4 J9 C9 D9 I9 Z9 O9 Y9 B9 K9 H9 W9
Wed 21/09: P9 F8 A4 J9 C9 D9 I9 Z9 O9 Y9 B9 K9 H9 W9
Thu 22/09: P9 F7 A4 J9 C9 D9 I9 Z9 O9 Y9 B9 K9 H9 W9
Fri 23/09: P9 F8 A4 J9 C9 D9 I9 Z9 O9 Y9 B9 K9 H9 W9
Sat 24/09: P9 F7 A3 J9 C9 D9 I9 Z1 O0 Y9 B9 K9 H9 W9
Sun 25/09: P9 F8 A4 J9 C9 D9 I9 Z9 O0 Y9 B9 K9 H9 W9
Mon 26/09: P9 F8 A4 J9 C9 D9 I9 Z9 O5 Y9 B9 K9 H9 W9
Tue 27/09: P9 F8 A4 J9 C9 D9 I9 Z9 O9 Y9 B9 K9 H9 W9
Wed 28/09: P9 F8 A4 J9 C9 D9 I9 Z9 O9 Y9 B9 K9 H9 W9
Thu 29/09: P9 F8 A4 J9 C9 D9 I9 Z9 O9 Y9 B9 K9 H9 W9
Fri 30/09: P8 F4 A2 J9 C9 D9 I9 Z9 O9 Y9 B9 K9 H9 W9
So if you are Elite (booking in W for Eco awards) you can have Business awards for all but two flights during this period, and Eco awards on all flights.
I guess it may be a problem with the FB system, did you try to call them directly ?
Jun 14, 2005, 5:55 am
#5
Join Date: Feb 2001
Location: Paris, EU
Programs: FB Life Platinum
Posts: 628
So ????
I am surprised to have no reaction from the original poster to my data.
Do we have to assume that, in that case also, the bad press AF often receive in this board is based on something else than pure facts ?
I am surprised to have no reaction from the original poster to my data.
Do we have to assume that, in that case also, the bad press AF often receive in this board is based on something else than pure facts ?
Jun 15, 2005, 6:39 am
#6
FlyerTalk Evangelist
Join Date: Apr 2001
Location: Reality, Freedom • Fly Tarom •
Programs: AF FB Platinum For Life (F+ Rouge Vintage®) / Hertz President's Circle / SNCF Grand Voyageur Le Club
Posts: 10,077
Originally Posted by TGV
So ????
I am surprised to have no reaction from the original poster to my data.
Do we have to assume that, in that case also, the bad press AF often receive in this board is based on something else than pure facts ?
I am surprised to have no reaction from the original poster to my data.
Do we have to assume that, in that case also, the bad press AF often receive in this board is based on something else than pure facts ?
I just plugged in TGV' s dates from above, with a return from HKG at the end of October (+30 days from CDG departure date) - awards in F, J and Y are pretty wide open ...