AF web-site
Mar 30, 2003, 4:41 am
#1
Original Poster
Join Date: Feb 2000
Location: SFO, USA - UA PE, *A Gold, AF Gold
Posts: 164
AF web-site
When going to AF's web-site most of the time I am getting a
Error 404
HTTP Web Server: Lotus Notes Exception - Entry not found in index
Lotus-Domino Release 5.0.9a
This has now been for several month. Do they never check their sites?
Very strange. When it comes to the www presence AF comes out last.
Error 404
HTTP Web Server: Lotus Notes Exception - Entry not found in index
Lotus-Domino Release 5.0.9a
This has now been for several month. Do they never check their sites?
Very strange. When it comes to the www presence AF comes out last.
Mar 30, 2003, 5:58 pm
#2
Join Date: Feb 2001
Location: Paris, EU
Programs: FB Life Platinum
Posts: 628
I have the same message quite often.
And I have not found any computer logic in this display : it appears with Netscape, Explorer or Opera, but if you try some time later with the same browser the web site works properly.
I agree they should do something for their web-site, and, at least, make some improvements from time to time !
And I have not found any computer logic in this display : it appears with Netscape, Explorer or Opera, but if you try some time later with the same browser the web site works properly.
I agree they should do something for their web-site, and, at least, make some improvements from time to time !
Mar 31, 2003, 3:30 am
#4
In Memoriam
Join Date: Jul 2002
Location: CDG
Programs: I used to be Plat, but now I'm not. Now I'm just Gold. Lucky if I keep that.
Posts: 4,029
As I've stated in other posts, I wrote AF a long letter with particular attention to the horrible, horrible web site. I received a response indicating that they would be updating in 2003.
However, this is the most frequent complaint I hear from feelow AF passenger (with CDG transfers running a close second).
Perhaps if more people wrote to Air France USA about this....
ps: I would advise writing to AF USA because they will actually respond to written correspondance. I wish I could say the same for their Paris-based office.
However, this is the most frequent complaint I hear from feelow AF passenger (with CDG transfers running a close second).
Perhaps if more people wrote to Air France USA about this....
ps: I would advise writing to AF USA because they will actually respond to written correspondance. I wish I could say the same for their Paris-based office.
Apr 3, 2003, 8:35 am
#5
FlyerTalk Evangelist
Join Date: Apr 2001
Location: Reality, Freedom • Fly Tarom •
Programs: AF FB Platinum For Life (F+ Rouge VintageŽ) / Hertz President's Circle / SNCF Grand Voyageur Le Club
Posts: 10,077
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by Axelerator:
When going to AF's web-site most of the time I am getting a
Error 404
HTTP Web Server: Lotus Notes Exception - Entry not found in index
Lotus-Domino Release 5.0.9a
This has now been for several month. Do they never check their sites?
Very strange. When it comes to the www presence AF comes out last. </font>
When going to AF's web-site most of the time I am getting a
Error 404
HTTP Web Server: Lotus Notes Exception - Entry not found in index
Lotus-Domino Release 5.0.9a
This has now been for several month. Do they never check their sites?
Very strange. When it comes to the www presence AF comes out last. </font>
Apr 3, 2003, 10:06 am
#6
Join Date: Aug 2000
Location: BOS. Formerly DL PM, GM, now nothing
Posts: 605
I've hadthe same trouble with the AF website.
Two workarounds: I go straight to the US website.
Second, I also use the handy site map.
Two workarounds: I go straight to the US website.
Second, I also use the handy site map.
Apr 4, 2003, 3:08 pm
#7
Join Date: Nov 2000
Location: Napa, California - DL demoted to xx, AF+ Rouge, FB Platinum
Programs: Air France, Delta
Posts: 511
I also have the same problem, and have told AF about it. We are Mac platorm since we believe it is a better sytem, but we have a lonely PC with Windows. I don't have a problem on the PC, so I don't know if it is related to the Mac computers?
I have also tried different web browser such as Explorer, Netscape and Safari (Apple's new and very good browser).
I have another interesting problem. If I wish to receive a price online or book a ticket, I can to do when I'm on my dsl line. But if I go over my modem, I don't have any problems. I don't know why that is happen?
I have also tried different web browser such as Explorer, Netscape and Safari (Apple's new and very good browser).
I have another interesting problem. If I wish to receive a price online or book a ticket, I can to do when I'm on my dsl line. But if I go over my modem, I don't have any problems. I don't know why that is happen?
Apr 7, 2003, 2:56 am
#8
In Memoriam
Join Date: Jul 2002
Location: CDG
Programs: I used to be Plat, but now I'm not. Now I'm just Gold. Lucky if I keep that.
Posts: 4,029
<font face="Verdana, Arial, Helvetica, sans-serif" size="2">Originally posted by GrapeDane:
I have another interesting problem. If I wish to receive a price online or book a ticket, I can to do when I'm on my dsl line. But if I go over my modem, I don't have any problems. I don't know why that is happen? </font>
I have another interesting problem. If I wish to receive a price online or book a ticket, I can to do when I'm on my dsl line. But if I go over my modem, I don't have any problems. I don't know why that is happen? </font>