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Business class product swap from very new to very old business class. Options ?

Business class product swap from very new to very old business class. Options ?

Old Jul 8, 22, 8:49 am
  #16  
 
Join Date: Dec 2020
Location: CDG & ORY
Programs: AF/KL FB Ultimate
Posts: 243
Originally Posted by palmanfr View Post
That could be interesting but are you 100% sure that Amex/AF would not cancel the cashback if I ask for a voucher ? Because that would be an interesting loophole to buy cheaper tickets ex-EU compared to direct flights ex-CDG (which was a very specific requirement for this cashback offer to work, and direct flights in long haul business class ex-CDG are usually more expensive than let's say from the Nordics, Germany, or central/eastern Europe...). In my particular example, CDG-SIN//BKK-CDG was around 2500 Euros (before cash back), while something like DUS-CDG-SIN//BKK-AMS-DUS (or something like that) was around 1600 Euros-ish back then. Similar rates if departing ARN or OSL
I did that several times for previous offers (which, I agree, were not as constraining), and it always worked fine.
For the recent 50% offer, I cancelled one ticket two months ago, and the cashback is still on my bank account.
I don't think Amex has any way to know a ticket was cancelled and a voucher was issued.
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SpinEcho is offline  
Old Jul 9, 22, 7:01 am
  #17  
 
Join Date: Sep 2019
Posts: 387
Originally Posted by palmanfr View Post
That could be interesting but are you 100% sure that Amex/AF would not cancel the cashback if I ask for a voucher ? Because that would be an interesting loophole to buy cheaper tickets ex-EU compared to direct flights ex-CDG (which was a very specific requirement for this cashback offer to work, and direct flights in long haul business class ex-CDG are usually more expensive than let's say from the Nordics, Germany, or central/eastern Europe...). In my particular example, CDG-SIN//BKK-CDG was around 2500 Euros (before cash back), while something like DUS-CDG-SIN//BKK-AMS-DUS (or something like that) was around 1600 Euros-ish back then. Similar rates if departing ARN or OSL
Its happened to me before on a different route and I simply called Air France and told them that I booked a specific flight because of the equipment and that I would really appreciate being rerouted since it was downgraded. Of course, they are not required to do so but the agent was very accommodating and changed my flight so I could be on a 1-2-1 configuration. Give them a call and try!
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FabCW is offline  
Old Jul 11, 22, 8:03 am
  #18  
 
Join Date: Jan 2011
Location: London, UK
Programs: FB LTPE, BAEC GGL, EK Silver, SK Diamond, Marriott Amb+LTT, IHG Diamond Amb, Accorhotels Gold
Posts: 1,753
Originally Posted by palmanfr View Post
I agree that equipment swap happen all the time. This is fine. But then the airline should allow you to be rebooked in a similar product than what they sold you. BA does it. QR does it. That's just a good commercial practice. I was just wondering here if AF would be doing it (I haven't contacted them yet since my flight is 8 months out, so a lot can happen in the meantime, in this case, it cannot get worse though).
At the end, Air France sold us a full flat seat in 1-2-1 configuration when we booked on their website (it was literally displayed like this when selecting the different options available). I am in my right to expect to fly in similar conditions than that. If they would have sold me a 2-3-2 "slider" seat and would have realized that afterwards, that would have been my bad, but it's not the case here as I would have never booked a ticket with a seat like this for a 13 hour trip.
I was not trying to defend AF, I am just saying that it happens everywhere, and QR are the best to do last minute swaps...
It never hurts to try calling.
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olivedel is offline  

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