On Board Service Changes - Corona
#976
Join Date: Jun 2011
Location: FRA/SXB
Programs: FB Gold
Posts: 1,993
A friend of mine is asking me what is the current service in Y on long-haul. Since I have not flown AF Y in the last 18 years I would rather ask for more recent experiences
Flight is AF6, to NYC, leaving 14:00, arriving 17:00.
Is it a lunch + snack ? Or something else ?
Flight is AF6, to NYC, leaving 14:00, arriving 17:00.
Is it a lunch + snack ? Or something else ?
#977
FlyerTalk Evangelist
Join Date: Aug 2009
Location: Paris, France
Programs: AF/KL Flying Blue Platinum for life/Club2000 Ultimate, Accor ALL Diamond
Posts: 21,918
A friend of mine is asking me what is the current service in Y on long-haul. Since I have not flown AF Y in the last 18 years I would rather ask for more recent experiences
Flight is AF6, to NYC, leaving 14:00, arriving 17:00.
Is it a lunch + snack ? Or something else ?
Flight is AF6, to NYC, leaving 14:00, arriving 17:00.
Is it a lunch + snack ? Or something else ?
#978
Join Date: Jul 2020
Location: Evian
Programs: Flying Blue Platinum / ACCOR Platinum
Posts: 41
I did this trip recently in Y and I found the service was very good.
No Aperitif service, but champagne was available on the meal trolley, along with wine etc.
Main meal service, seemed to be back to normal and was good.
Digestifs are also back.
Usual snack bags at the end of the flight, with drinks, but with no wine on the trolley.
I did get the impression though that as Plat, I could have whatever I wanted during the flight.
No Aperitif service, but champagne was available on the meal trolley, along with wine etc.
Main meal service, seemed to be back to normal and was good.
Digestifs are also back.
Usual snack bags at the end of the flight, with drinks, but with no wine on the trolley.
I did get the impression though that as Plat, I could have whatever I wanted during the flight.
#979
FlyerTalk Evangelist, Ambassador, British Airways Executive Club
Join Date: Jun 2008
Location: Somewhere between 0 and 13,000 metres high
Programs: AF/KL Life Plat, BA GGL+GfL, ALL Plat, Hilton Diam, Marriott Gold, blablablah, etc
Posts: 30,514
Hi everyone, my only recent AF intra-European flights were either C (disappointing food) or Y within France. Am I correct that Y within Europe is just the "sale ou sucre" similar to the domestic offer on flights under 2.5 hrs? Flying the AF LHR-NCE route which I was surprised to see is Y only. Thanks in advance!
#980
Join Date: Jul 2020
Location: Evian
Programs: Flying Blue Platinum / ACCOR Platinum
Posts: 41
What arrives in European Y is always a bit of mystery.
I did CDG - Geneva on Monday and a sandwich was served, much the same as my recent MAN, DUB, EDI flights.
Still no wine in Y though, which I can still not get my head around. Only Dutch beer, really quite an amazing feat of ridiculousness by Air France.
I did CDG - Geneva on Monday and a sandwich was served, much the same as my recent MAN, DUB, EDI flights.
Still no wine in Y though, which I can still not get my head around. Only Dutch beer, really quite an amazing feat of ridiculousness by Air France.
#981
Join Date: Jul 2015
Location: HAG
Programs: Der 5* FTL
Posts: 8,029
What arrives in European Y is always a bit of mystery.
I did CDG - Geneva on Monday and a sandwich was served, much the same as my recent MAN, DUB, EDI flights.
Still no wine in Y though, which I can still not get my head around. Only Dutch beer, really quite an amazing feat of ridiculousness by Air France.
I did CDG - Geneva on Monday and a sandwich was served, much the same as my recent MAN, DUB, EDI flights.
Still no wine in Y though, which I can still not get my head around. Only Dutch beer, really quite an amazing feat of ridiculousness by Air France.
#982
Join Date: Jun 2020
Programs: FlyingBlue
Posts: 2,421
What arrives in European Y is always a bit of mystery.
I did CDG - Geneva on Monday and a sandwich was served, much the same as my recent MAN, DUB, EDI flights.
Still no wine in Y though, which I can still not get my head around. Only Dutch beer, really quite an amazing feat of ridiculousness by Air France.
I did CDG - Geneva on Monday and a sandwich was served, much the same as my recent MAN, DUB, EDI flights.
Still no wine in Y though, which I can still not get my head around. Only Dutch beer, really quite an amazing feat of ridiculousness by Air France.
Wine was free flowing on yesterday’s CDG LYS, a shorter and domestic route…
Last edited by maalloc; Jul 14, 2022 at 6:46 am
#983
Join Date: Jun 2012
Location: BRU
Programs: EuroBonus, FlyingBlue Gold
Posts: 245
My experience has been the same, on Hop flights DUS-CDG there is only beer and soft drinks, also no coffee or tea. On French domestic flights there seems to be soft drinks, wine, beer, liquor, coffee and tea, so the service seems to be a bit of a mystery at the moment.
#984
Join Date: May 2021
Programs: Flying Blue Gold, BA Bronze, Ex-skywards Platnium
Posts: 646
I've been hearing Hop has been really inconsistent. From my experience, they always provided the full coffee, tea, soft drinks, etc but these days, some flights in Hop J don't even get meals. I used to think it was due to the number of passengers on the flight, but that's also not a factor based on the experience of me and my colleagues.
#985
FlyerTalk Evangelist, Ambassador, British Airways Executive Club
Join Date: Jun 2008
Location: Somewhere between 0 and 13,000 metres high
Programs: AF/KL Life Plat, BA GGL+GfL, ALL Plat, Hilton Diam, Marriott Gold, blablablah, etc
Posts: 30,514
Hmmm… the mystery thickens indeed! I’ll report on what I get on lhr-nce for both food and drink.
As I said, was puzzled the flight is Y only given that now even domestics have Y and that London-Nice is routinely a very premium heavy route (Ba regularly manage 10-15 rows of C. of course that includes connections but the o/d C contingent is sizeable too).
As I said, was puzzled the flight is Y only given that now even domestics have Y and that London-Nice is routinely a very premium heavy route (Ba regularly manage 10-15 rows of C. of course that includes connections but the o/d C contingent is sizeable too).
#986
FlyerTalk Evangelist
Join Date: Aug 2009
Location: Paris, France
Programs: AF/KL Flying Blue Platinum for life/Club2000 Ultimate, Accor ALL Diamond
Posts: 21,918
What arrives in European Y is always a bit of mystery.
I did CDG - Geneva on Monday and a sandwich was served, much the same as my recent MAN, DUB, EDI flights.
Still no wine in Y though, which I can still not get my head around. Only Dutch beer, really quite an amazing feat of ridiculousness by Air France.
I did CDG - Geneva on Monday and a sandwich was served, much the same as my recent MAN, DUB, EDI flights.
Still no wine in Y though, which I can still not get my head around. Only Dutch beer, really quite an amazing feat of ridiculousness by Air France.
#987
FlyerTalk Evangelist, Ambassador, British Airways Executive Club
Join Date: Jun 2008
Location: Somewhere between 0 and 13,000 metres high
Programs: AF/KL Life Plat, BA GGL+GfL, ALL Plat, Hilton Diam, Marriott Gold, blablablah, etc
Posts: 30,514
Thanks Goldorak! Is the sandwich on all flights or is it only "meal times" (and if so do we know what is the cut off time?) I remember AF used to differentiate between lunch/dinner vs other times and I think that they still do in C (or maybe mid-afternoons look more snacky to me just because I am less hungry! ), but hope they have stopped by now in Y.
#988
FlyerTalk Evangelist
Join Date: Aug 2009
Location: Paris, France
Programs: AF/KL Flying Blue Platinum for life/Club2000 Ultimate, Accor ALL Diamond
Posts: 21,918
Thanks Goldorak! Is the sandwich on all flights or is it only "meal times" (and if so do we know what is the cut off time?) I remember AF used to differentiate between lunch/dinner vs other times and I think that they still do in C (or maybe mid-afternoons look more snacky to me just because I am less hungry! ), but hope they have stopped by now in Y.
#989
Join Date: Nov 2014
Posts: 51
Hello,
I recently flew in J GVA-CDG-OTP r/t with both legs CDG-OTP and OTP-CDG being operated by TAROM.
I didn't expect that on a 3 hours flight in J that i wouldn't be served neither food nor drinks. When i asked a crew member, she told me "It's like that".
After checking on TAROM website it appears that they removed all services during COVID times and that it still applies today. Had i known i would've book on AF operated flight.
I wrote a complaint to AFKL (i have Platinum status) and was answered that they provide Codeshare flights for clients to be able to enjoy more options, and that they are not responsible for services provided by other airlines, even if it's a AF flight.
Do you think this is fair? I can understand their point of view, but still, i really thought they would give a compensation for that, at least a small commercial gesture.
I recently flew in J GVA-CDG-OTP r/t with both legs CDG-OTP and OTP-CDG being operated by TAROM.
I didn't expect that on a 3 hours flight in J that i wouldn't be served neither food nor drinks. When i asked a crew member, she told me "It's like that".
After checking on TAROM website it appears that they removed all services during COVID times and that it still applies today. Had i known i would've book on AF operated flight.
I wrote a complaint to AFKL (i have Platinum status) and was answered that they provide Codeshare flights for clients to be able to enjoy more options, and that they are not responsible for services provided by other airlines, even if it's a AF flight.
Do you think this is fair? I can understand their point of view, but still, i really thought they would give a compensation for that, at least a small commercial gesture.
#990
FlyerTalk Evangelist, Ambassador, British Airways Executive Club
Join Date: Jun 2008
Location: Somewhere between 0 and 13,000 metres high
Programs: AF/KL Life Plat, BA GGL+GfL, ALL Plat, Hilton Diam, Marriott Gold, blablablah, etc
Posts: 30,514
Hello,
I recently flew in J GVA-CDG-OTP r/t with both legs CDG-OTP and OTP-CDG being operated by TAROM.
I didn't expect that on a 3 hours flight in J that i wouldn't be served neither food nor drinks. When i asked a crew member, she told me "It's like that".
After checking on TAROM website it appears that they removed all services during COVID times and that it still applies today. Had i known i would've book on AF operated flight.
I wrote a complaint to AFKL (i have Platinum status) and was answered that they provide Codeshare flights for clients to be able to enjoy more options, and that they are not responsible for services provided by other airlines, even if it's a AF flight.
Do you think this is fair? I can understand their point of view, but still, i really thought they would give a compensation for that, at least a small commercial gesture.
I recently flew in J GVA-CDG-OTP r/t with both legs CDG-OTP and OTP-CDG being operated by TAROM.
I didn't expect that on a 3 hours flight in J that i wouldn't be served neither food nor drinks. When i asked a crew member, she told me "It's like that".
After checking on TAROM website it appears that they removed all services during COVID times and that it still applies today. Had i known i would've book on AF operated flight.
I wrote a complaint to AFKL (i have Platinum status) and was answered that they provide Codeshare flights for clients to be able to enjoy more options, and that they are not responsible for services provided by other airlines, even if it's a AF flight.
Do you think this is fair? I can understand their point of view, but still, i really thought they would give a compensation for that, at least a small commercial gesture.
but yes, I’d be quite unhappy too and would regret not having booked y.