On Board Service Changes - Corona
Jun 4, 2020, 3:59 pm
#61
FlyerTalk Evangelist
Join Date: Feb 2000
Location: London, UK and Southern France
Posts: 18,364
What I don't get though is the "no Skypriority" for flights below 2H30 / startring with people seated in the back. Say a flight leaves at 15H. They start boarding at 14H35 with people seated in the back, then at 14H40 the next batch, Business Class at 14H45 and so on. And then, at 14H45 comes a group of 20 people from a connecting flight that are seated in the back. Plus some of those people that cut it short. What then? Will they see themselves refused to fly unless they are seated in front?
Jun 4, 2020, 4:11 pm
#62
FlyerTalk Evangelist
Join Date: Aug 2009
Location: Paris, France
Programs: AF/KL Flying Blue Platinum for life/Club2000 Ultimate, Accor ALL Diamond
Posts: 21,918
I'm hoping you're right, since sometimes J meals are provided with plastic covers on each dish anyway -- but my initial thought was we'll be getting pre-wrapped sandwiches and chips like the KL pics showed. I'm holding out hope my September SFO-CDG trip is as close to "normal" as possible, though it sounds like a 2nd meal is not a guarantee. I also did not know that ALL lounges were closed at CDG; somehow I thought there was one in each terminal still operating. Can't wait to hear first-hand responses as we start flying again.
for the 2nd meal on AF to SFO, I believe there is still one, but likely cold food only.
Jun 5, 2020, 12:49 am
#63
FlyerTalk Evangelist
Join Date: Jul 2006
Location: Hong Kong, France
Programs: FB , BA Gold
Posts: 15,552
I fully agree. Risk minimization is trying to erect many reasonable barriers that will make transmission more difficult, but no single one is 100% proof. Rules are dictated by common sense, but it is impossible to follow them all the time everywhere. However 90% is much better than never.
I would hate to sit in 1C and have 100 pax boarding, towering over me while chatting. If only 10 of them do it, that reduces the risks. At least ,they will finally have to wear a mask when boarding.
I would hate to sit in 1C and have 100 pax boarding, towering over me while chatting. If only 10 of them do it, that reduces the risks. At least ,they will finally have to wear a mask when boarding.
Jun 5, 2020, 4:40 am
#64
Join Date: Feb 2017
Posts: 1,046
Clear gap/cost cutting measures between LH and AF/KL
« Lufthansa a par ailleurs « élargi son concept de service » le 1er juin : ses clients reçoivent une lingette désinfectante avant chaque vol. Sur les vols court et moyen-courriers en classe Affaires, le service de boissons et le service de repas normal seront réactivés. Sur les vols long-courriers, les clients de toutes les classes se verront ŕ nouveau proposer la gamme habituelle de boissons. En Premičre et en classe Affaires, les clients pourront ŕ nouveau choisir parmi une gamme de plats ; en classe Economie, les clients continueront également de recevoir un repas. « Des rčgles d’hygične strictes continuent d’ętre respectées » pendant les ajustements de service. »
or in English from the LH site :
https://www.lufthansa.com/de/en/curr...ces#short-haul
« Lufthansa a par ailleurs « élargi son concept de service » le 1er juin : ses clients reçoivent une lingette désinfectante avant chaque vol. Sur les vols court et moyen-courriers en classe Affaires, le service de boissons et le service de repas normal seront réactivés. Sur les vols long-courriers, les clients de toutes les classes se verront ŕ nouveau proposer la gamme habituelle de boissons. En Premičre et en classe Affaires, les clients pourront ŕ nouveau choisir parmi une gamme de plats ; en classe Economie, les clients continueront également de recevoir un repas. « Des rčgles d’hygične strictes continuent d’ętre respectées » pendant les ajustements de service. »
or in English from the LH site :
https://www.lufthansa.com/de/en/curr...ces#short-haul
Jun 5, 2020, 12:22 pm
#65
Join Date: Jun 2016
Location: Switzerland
Programs: AFKL Flying Blue Platinum Ultimate, Marriott Bonvoy Ambassador Elite
Posts: 369
The decision about service is appalling, especially now that travel is resuming. Time to reimburse my remaining flight for 2020, and move to LH/LX, at least until the service is fully restored.
Jun 5, 2020, 1:23 pm
#66
Join Date: Jun 2016
Location: Switzerland
Programs: AFKL Flying Blue Platinum Ultimate, Marriott Bonvoy Ambassador Elite
Posts: 369
Pour les vols Long courrier, nous limitons le service en cabine, nous privilégions les produits sous film ou emballés individuellement, les collations peuvent ętre servies dans nos sacs Bon Appétit et les secondes prestations en fin de vol, peuvent ętre suspendues.
Jun 7, 2020, 1:02 pm
#69
Join Date: Jun 2016
Location: Switzerland
Programs: AFKL Flying Blue Platinum Ultimate, Marriott Bonvoy Ambassador Elite
Posts: 369
Here you go for a flight report:
https://twitter.com/zetravelersclub/...376517121?s=12
Does not sound very appealing.
https://twitter.com/zetravelersclub/...376517121?s=12
Does not sound very appealing.
Jun 7, 2020, 2:40 pm
#70
FlyerTalk Evangelist
Join Date: Aug 2009
Location: Paris, France
Programs: AF/KL Flying Blue Platinum for life/Club2000 Ultimate, Accor ALL Diamond
Posts: 21,918
Here you go for a flight report:
https://twitter.com/zetravelersclub/...376517121?s=12
Does not sound very appealing.
https://twitter.com/zetravelersclub/...376517121?s=12
Does not sound very appealing.
Overall, I of course agree that those reductions in service are unacceptable and unjustified.
Jun 8, 2020, 4:48 am
#72
Join Date: Apr 2005
Programs: Eurostar Carte Blanche, SBB-CFF-FFS GA-AG, SNCF Grand Voyageur LeClub
Posts: 7,834
For reference, this is what it looks like on LX (NB: they are not very explicit what "minimal changes to service due to hygiene" means. In an email they sent they explained that in LX First you would no longer help yourself from the box of pralines/truffles but that they show you the box and then you tell them which ones you want; and they have a change to the Cheese Cart service. That's all OK. I would imagine though that in other cabins the changes are a little more "drastic")
https://www.flyertalk.com/forum/32439074-post8.html
https://www.flyertalk.com/forum/32439074-post8.html
Jun 8, 2020, 5:48 am
#73
Join Date: Feb 2020
Location: CDG, ORY, MRS
Programs: FB:Plat ALL:Plat
Posts: 143
Answer from the communication department (sorry, it's in French):
https://thetravelersclub.boardingare...ravelers-club/
https://thetravelersclub.boardingare...ravelers-club/
Jun 9, 2020, 12:46 pm
#74
Join Date: Sep 2014
Programs: Flying Blue Plat, Air Europa Silver, IHG Plat, Accor Plat
Posts: 1,010
The first meal is perfectly fine. The second would be disappointing, even in Y.
AF will definitely lose business in the premium cabins if this gap does not get addressed.
AF will definitely lose business in the premium cabins if this gap does not get addressed.
Jun 12, 2020, 6:01 am
#75
Join Date: Feb 2013
Programs: Flying Blue PFL, Eurostar Carte Blanche, Marriott Platinum
Posts: 54
The Platinum Line just told me that the Lounge 2F1 should reopen on June 16th.