Refunds and Waivers: Asia vs. Northern Italy Destination
Feb 26, 2020, 2:27 pm
#1
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Refunds and Waivers: Asia vs. Northern Italy Destination
I wonder how Air France rationalizes their refunds and waivers for flights to Northern Italy vs. absolute refusal to do the same for flights to Hong Kong, Singapore, Korea and Japan. I think Air France is doing significant damage to its reputation among its hitherto loyal customers to Asia.
Feb 27, 2020, 2:06 am
#2
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Join Date: Jul 2006
Location: Hong Kong, France
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Posts: 15,545
I wonder how Air France rationalizes their refunds and waivers for flights to Northern Italy vs. absolute refusal to do the same for flights to Hong Kong, Singapore, Korea and Japan. I think Air France is doing significant damage to its reputation among its hitherto loyal customers to Asia.