Schedule "Change" And Seat Mismatch

Old Jul 11, 19, 10:05 am
  #1  
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Schedule "Change" And Seat Mismatch

I recently had a minor schedule adjustment to an upcoming flight (BLR-CDG), with the only change being we arrive in CDG 5 minutes later. The aircraft is still showing the retro-fitted A330 seat map, so that hasn't changed. Two in our party got booted from their seats. However, the reservation online shows us all in the original seats, but when I open the seat map, all 4 of us have different seats on both the BLR-CDG and CDG-ATL return flights. Should I assume the reservation reads correctly or the seat map? The seat map shows we got booted from our DUO seats that we paid for, while the online reservation has no changes. Is it just AF IT that takes a day or two to catch up?
dmarge18 is offline  
Old Jul 15, 19, 1:55 am
  #2  
 
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I would definitely call to confirm seat reservations.
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Old Jul 15, 19, 11:18 am
  #3  
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Originally Posted by olivedel View Post
I would definitely call to confirm seat reservations.
Did just that; was an IT issue and they have me back in the original seats. Thanks. Mods can delete this post.
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