AF7714- Booked Z class but only Economy Available

Old May 24, 19, 5:11 am
  #1  
Original Poster
 
Join Date: Apr 2000
Location: Long Island, NY
Programs: CoFounder and Chairman, FFOCUS (Frequent Flyers Organized and concerned about Unacceptable Service.
Posts: 1,336
AF7714- Booked Z class but only Economy Available

I booked JFK-CDG-NCE in business, and the connection is only available in Economy according to Air France (although DL has it in business). If the aircraft is all Y, are there any amenities offered? It's a short flight but I'm just wondering if DL misrepresented the flight offerings.
Art234 is offline  
Old May 24, 19, 5:26 am
  #2  
A FlyerTalk Posting Legend
 
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 83,737
IIRC all domestic AF (and also AZ) are coach only, although I think you would get lounge access at CDG (and NCE if this is a RT). (That's what happened to me with an AirEuropa flight, where they even sold a separate ticket as business class despite not having business class seats (including no Eurobusiness class) on the aircraft.) Upon arrival at CDG, you should be able to use the Acces No. 1 (SkyPriority) immigration lines and other SkyPriority lines, but the same would derive from the D1 TATL segment. Once you clear immigration, it will be easier to use the special lines if your CDG-NCE boarding pass says SkyPriority.

In fact, having a same day D1 flight gives you (business class, not IFC) lounge privileges at any SkyTeam partner operated lounge along your route, so showing your TATL boarding pass might be the easier way to enter.

However, DL operates a nonstop JFK-NCE flight, IIRC on a daily but seasonal basis. It's often either full or expensive, but did you consider that flight? You might be able to get DL (assuming that you purchased the ticket directly from DL) to switch you without paying a change fee, although of course you should pay any fare difference.
MSPeconomist is offline  
Old May 24, 19, 9:05 am
  #3  
Original Poster
 
Join Date: Apr 2000
Location: Long Island, NY
Programs: CoFounder and Chairman, FFOCUS (Frequent Flyers Organized and concerned about Unacceptable Service.
Posts: 1,336
I did not think about that, as it was very expensive. I would imagine they will move me to it if there is any problem with the outbound JFK-CDG tonight. I am watching that inbound now.

Thanks for the heads up--it's something I think DL should tell us on booking, and apparently they don't.
Art234 is offline  
Old May 24, 19, 2:23 pm
  #4  
FlyerTalk Evangelist
Accor 25+ Badge
 
Join Date: Aug 2009
Location: Paris, France
Programs: AF/KL Flying Blue Platinum for life/Club2000 Ultimate, UA Mileage plus, Le Club Accorhotels platinum
Posts: 13,964
Originally Posted by Art234 View Post
I booked JFK-CDG-NCE in business, and the connection is only available in Economy according to Air France (although DL has it in business). If the aircraft is all Y, are there any amenities offered? It's a short flight but I'm just wondering if DL misrepresented the flight offerings.
There is no amenities. You will be served a drink and a snack. As MSPeconomist said, domestic flights are all Y, but you'll have lounge access and Sky Priority benefits.
Goldorak is offline  
Old May 24, 19, 8:31 pm
  #5  
FlyerTalk Evangelist
 
Join Date: Jul 2006
Location: Hong Kong
Programs: FB AF Silver, BA Gold
Posts: 11,387
Originally Posted by Goldorak View Post
There is no amenities. You will be served a drink and a snack. As MSPeconomist said, domestic flights are all Y, but you'll have lounge access and Sky Priority benefits.
A "snack" might be an overstatement. It will either be some small cookies or small salted bretzels.
brunos is offline  
Old May 25, 19, 2:10 am
  #6  
FlyerTalk Evangelist
Accor 25+ Badge
 
Join Date: Aug 2009
Location: Paris, France
Programs: AF/KL Flying Blue Platinum for life/Club2000 Ultimate, UA Mileage plus, Le Club Accorhotels platinum
Posts: 13,964
Originally Posted by brunos View Post
A "snack" might be an overstatement. It will either be some small cookies or small salted bretzels.
https://fr.wikipedia.org/wiki/Snack
Goldorak is offline  
Old May 25, 19, 9:14 am
  #7  
FlyerTalk Evangelist
 
Join Date: Jul 2006
Location: Hong Kong
Programs: FB AF Silver, BA Gold
Posts: 11,387
Originally Posted by Goldorak View Post
No doubt that you are right. As "snack" can cover a wide type of small food, I did not want the OP to have high expectations as he is already disappointed not to get a business class seat and service.
Goldorak likes this.
brunos is offline  

Thread Tools
Search this Thread