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CDG 2F - New Zone Boarding process - AF Medium-haul

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Old Feb 23, 2019, 10:27 am
  #16  
 
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Originally Posted by catsniper75


From my past experiences, SP boarding is properly enforced every time I am flying out from CDG 2F, both with their automated boarding gate or traditional boarding stations.

Generally a GA stands at the entrance of the SP lane.
If they are not here early to remove the coach gate lices, a loudly and proper « Non mais il y a tout ça en SkyPriority?! » or « This lane is for SkyPriority only » is sufficient to rule the lane and generally 10-15 SP pax remain 🤓.
I find the « Non mais il y a tout ça en SkyPriority?! » very appropriate in 2F boarding processes
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Old Feb 23, 2019, 10:29 am
  #17  
 
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Originally Posted by lynxy
But does it matter if it is only for 3-6 pax on a single flight? That's not going to slow the boarding for Zone 2
A true issue is when there is no enforcement of SP at all (e.g in TLS), but this is probably fine I think!
A lot of french domestic airports seem to enforce SP only on check-in... They could go to the effort of enforcing it at boarding, especially since smaller stations won't have priority security anyway.
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Old Feb 24, 2019, 8:38 am
  #18  
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No SP boarding enforcement : Cut the line + DYKWIA

Originally Posted by joyu12
A lot of french domestic airports seem to enforce SP only on check-in... They could go to the effort of enforcing it at boarding, especially since smaller stations won't have priority security anyway.
I had such an experience with OK in PRG to KBP.
No SP holding pen, one line but an announcement was made for SP + STE card holder first, while Coach was rushing at the gate.
I just cut the line (the way Mr. Clooney did in HH) and pop up to the front.
No pity, no remarks, just don’t care. I am entitled to this benefit as the announcement mentionned.

Concept applicable with AF in provincial airport too maybe?

Last edited by catsniper75; Feb 25, 2019 at 7:38 am
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Old Feb 25, 2019, 6:53 am
  #19  
 
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It's what I do, as I arrive after start of boarding typically anyway.
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Old Mar 4, 2019, 8:46 pm
  #20  
 
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Originally Posted by joyu12
I find the « Non mais il y a tout ça en SkyPriority?! » very appropriate in 2F boarding processes
Appropriate, yes. Because there are often many people in that line that shouldn't be.

But effective, no. It doesn't move 80% of the people clogging up the SP line that shouldn't be there. Say your "Non mais il y a tout ça en SkyPriority?!" and the elder French couple who are on a plane for the first time in 8 years using their Cofinoga loyalty points + the un-washed hippie with a 30kg "hand luggage" back peach each on his back, torso and one around his neck + the Greek lady who only speaks Greek + the student on his way to a party with large noise-cancelling headphones on his ears... none of them will move. They won't hear what you say or not understand French or simply don't feel that it's them you're addressing because they simply have never heard of SkyPriority. There are of course different populations for different flights, you may have more luck on a Monday morning at a gate for a flight to Copenhagen (more Paris-based business travelers, familiar with the concept) than on a Saturday morning in July for a flight to Barcelona.

Still, the layout of 2F is such that most people simply congregate around the gate, aren't aware of which line is which and so simply stand there. My sense is that there aren't that many people who choose to stand in the wrong line (=know that they should be in the non-SP line but still use the SP line). For most, it is more a matter of cluelessness than deliberate cheating. If I could combat cluelessness in air travel I would, but realistically it is unfair to expect everybody to be as savvy and familiar with procedures as us FT frequent flyers are. Put most of us in a bus terminal in Bangui or Cochabamba and we'd be lost as well.

I'd also appreciate if they enforced it better, and sending people back to the end of the correct line is part of that ("What? But that means I have to stand in line all over again?" - "I am sorry Sir/Madam, but we made several announcements that boarding is currently only for Zone xx, and there are big signs that indicate which line is for which zone").

On "how to avoid standing in line at the gate and then in the jetway": forget about zones. Even as a zone 1 you have to be waiting at the gate a long time before they start boarding, which means idle time just waiting. Time that could be spent doing something more pleasant.

Instead, say to yourself that there always has to be one person who boards last and that before the screens say "Dernier appel" there still is time to take another coffee at the lounge. And then say to yourself that you could be that person. Unless you play it really risky you'll find yourself behind maybe 6 or 10 people in the jetway. More tricky if you have lots of hand luggage to stow, but then again if everybody is on board already nobody will mind if your put your stuff wherever there is space, including in the J class overhead lockers.

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Old Mar 5, 2019, 3:26 am
  #21  
 
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Originally Posted by San Gottardo

Instead, say to yourself that there always has to be one person who boards last and that before the screens say "Dernier appel" there still is time to take another coffee at the lounge. And then say to yourself that you could be that person. Unless you play it really risky you'll find yourself behind maybe 6 or 10 people in the jetway. More tricky if you have lots of hand luggage to stow, but then again if everybody is on board already nobody will mind if your put your stuff wherever there is space, including in the J class overhead lockers.
Oh but i do completely agree with you, it was more an offhand remark about people queing in the wrong lines (and again, i think most people just go into the first queue they see rather than on purpose into the SP queue as you mentioned). I prefer staying back in the lounge a few extra minutes until the queues die a bit down unless i have gear that can only be taken onboard and can not go into the hold (some camera equipment for example), where i will prefer waiting idly upstairs because i have had valuable equipment damaged before that went into the hold because all the lockers are full. I personally support zone boarding either by 1,2,3,4 zones or by rows as people tend to wait patiently besides the gate until their zone or row is called, reducing congestion in the already tight walkways at 2F. Row boarding works well on XK flights from Orly when the PA system broadcasts clearly (another problem at 2F where announcements can be hard to hear at times).
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Old Mar 9, 2019, 1:57 am
  #22  
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Talking Boarding zone 0 arrived - PRG

Picture taken in PRG on 08/03 attached.


PRG - zone 0

So on 08/03 you will have :
- Zone 0 : ladies
- Zone 1 : J , C2000, Ultimate
- Zone 2: STE+, Flex
- Zone 3: STE, Y
- Zone 4-5 : Y

« Excuse me Madam, I am only STE+, May I board with you today? »
😂
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Old Mar 9, 2019, 3:31 am
  #23  
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It being international women's day on the 8th I thin thats kinda cool.
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Old Mar 9, 2019, 9:26 am
  #24  
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Originally Posted by Xandrios
It being international women's day on the 8th I thin thats kinda cool.

https://www.nicematin.com/info-trafi...-hommes-304458
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Old Mar 9, 2019, 2:28 pm
  #25  
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That's neat.
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Old Mar 14, 2019, 9:12 am
  #26  
 
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I am sorry not to be aligned with most OPs there, but I do believe that Zone boarding is a great way to simplify things. But it should definitely come with some public address from the gate agents to reinforce the process. Just relying on signage will not work.
Something like :
" We will start boarding flight AFxxxx in the next 5 minutes. We will start pre-boarding assisted passengers and families with children under 2 years old then we will board : Zone 1 passengers through SkyPriority lane and then Zone 2 passengers through SkyPriority lane. After that process, Zone 1 and 2 passengers will be able to board whenever they want through the SkyPriority lane. Then we will board Zone 3 then 4 then 5 passengers through the General Boarding lane. As our flight is full, all carry-on rollerboards for Zone 4 and Zone 5 passengers will be checked in. If you deserve to check your bag in proactively, it will be get a priority tag and you will be able to board after zone 2 through the SkyPriority lane"
With clear, dynamic signs and dynamic announcements all the way through.
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Old Mar 14, 2019, 9:18 am
  #27  
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Talking

Originally Posted by olivedel
With clear, dynamic signs and dynamic announcements all the way through.
Telle une vraie parade, ce manage.
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Old Mar 14, 2019, 3:15 pm
  #28  
 
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Originally Posted by olivedel
I am sorry not to be aligned with most OPs there, but I do believe that Zone boarding is a great way to simplify things. But it should definitely come with some public address from the gate agents to reinforce the process. Just relying on signage will not work.
Something like :
" We will start boarding flight AFxxxx in the next 5 minutes. We will start pre-boarding assisted passengers and families with children under 2 years old then we will board : Zone 1 passengers through SkyPriority lane and then Zone 2 passengers through SkyPriority lane. After that process, Zone 1 and 2 passengers will be able to board whenever they want through the SkyPriority lane. Then we will board Zone 3 then 4 then 5 passengers through the General Boarding lane. As our flight is full, all carry-on rollerboards for Zone 4 and Zone 5 passengers will be checked in. If you deserve to check your bag in proactively, it will be get a priority tag and you will be able to board after zone 2 through the SkyPriority lane"
With clear, dynamic signs and dynamic announcements all the way through.
Yep, works great in the US, more or less exactly this way. With clear pictograms on the screens above the boarding gate which group is boarding.

What I am wondering:
  • How long has it taken the American flying public to get used to these proceudres, which are almost identical across all carriers?
  • Would this work with Air France in Europe, where you have many people from many cultures and languages going through CDG, including many for whom such an organized process is something they are not used to, don't understand, think it doesn't apply to them, think that they can sneak through, don't speak French/English well enough...?
  • Would strict policing and sending people back to the end of the line/their respective boarding group educate people?
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Old Mar 14, 2019, 3:20 pm
  #29  
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CDG 2F non-status pax line looks more like an « ŕ l’abordage » mess.
For my EU airports experiences, I only saw these gate lices situations when it has to do with French pax / carriers.
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Old Mar 14, 2019, 4:34 pm
  #30  
 
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Originally Posted by catsniper75
CDG 2F non-status pax line looks more like an « ŕ l’abordage » mess.
For my EU airports experiences, I only saw these gate lices situations when it has to do with French pax / carriers.
French pax are generally very anxious to board the plane as quickly as they can, I don't know why. Spanish pax too
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