AF service in Y now inferior to DL's
Aug 19, 2018, 3:06 am
#1
Original Poster
Join Date: Feb 2008
Location: Paris, France
Programs: El Al Matmid, Air France Flying Blue Silver
Posts: 2,294
AF service in Y now inferior to DL's
Hi guys,
having flown both AF and DL on TATL, in Y, I am now conviced that DL offers a better service (AF on CDG-LAX and ATL-CDG, DL on CDG-ATL).
On top of what AF offers, DL offers a warm oshibori, a bottle of water, a REAL mid flight snack, a more attentive service with F/As offering water at various moments of the flights.
AF F/As can be friendlier, BUT what I hate is that after the 1st service, they disappear behind the curtains, and it seems that you disturb them when you ask them something.
In short, I will try to fly DL over AF in the future.
having flown both AF and DL on TATL, in Y, I am now conviced that DL offers a better service (AF on CDG-LAX and ATL-CDG, DL on CDG-ATL).
On top of what AF offers, DL offers a warm oshibori, a bottle of water, a REAL mid flight snack, a more attentive service with F/As offering water at various moments of the flights.
AF F/As can be friendlier, BUT what I hate is that after the 1st service, they disappear behind the curtains, and it seems that you disturb them when you ask them something.
In short, I will try to fly DL over AF in the future.
Aug 19, 2018, 3:13 am
#2
Join Date: Jan 2010
Location: Rotterdam
Programs: AMEX Platinum, BA Gold, Flying Blue Platinum, Marriott Platinum Elite, Hertz President's Circle
Posts: 1,280
Hi guys,
having flown both AF and DL on TATL, in Y, I am now conviced that DL offers a better service (AF on CDG-LAX and ATL-CDG, DL on CDG-ATL).
On top of what AF offers, DL offers a warm oshibori, a bottle of water, a REAL mid flight snack, a more attentive service with F/As offering water at various moments of the flights.
AF F/As can be friendlier, BUT what I hate is that after the 1st service, they disappear behind the curtains, and it seems that you disturb them when you ask them something.
In short, I will try to fly DL over AF in the future.
having flown both AF and DL on TATL, in Y, I am now conviced that DL offers a better service (AF on CDG-LAX and ATL-CDG, DL on CDG-ATL).
On top of what AF offers, DL offers a warm oshibori, a bottle of water, a REAL mid flight snack, a more attentive service with F/As offering water at various moments of the flights.
AF F/As can be friendlier, BUT what I hate is that after the 1st service, they disappear behind the curtains, and it seems that you disturb them when you ask them something.
In short, I will try to fly DL over AF in the future.
AF FA's are to busy concerning with their union rules and breaks. That's why they behind the curtain, they need breaks people. Just so weird that the FA's from DL or KL don't have them far as much. I do have to say that I find the hard product on DL fairly below par. They are now in the process of putting in new equipment, finally. So this might to the scale in total.
Aug 20, 2018, 1:52 am
#6
Join Date: Jan 2011
Location: Boston, MA, USA
Programs: FB LTPE, BAEC GGL, EK Blue, SK Gold, Marriott Amb+LTT, IHG Diamond Amb, Accorhotels Silver
Posts: 1,954
Hi guys,
having flown both AF and DL on TATL, in Y, I am now conviced that DL offers a better service (AF on CDG-LAX and ATL-CDG, DL on CDG-ATL).
On top of what AF offers, DL offers a warm oshibori, a bottle of water, a REAL mid flight snack, a more attentive service with F/As offering water at various moments of the flights.
AF F/As can be friendlier, BUT what I hate is that after the 1st service, they disappear behind the curtains, and it seems that you disturb them when you ask them something.
In short, I will try to fly DL over AF in the future.
having flown both AF and DL on TATL, in Y, I am now conviced that DL offers a better service (AF on CDG-LAX and ATL-CDG, DL on CDG-ATL).
On top of what AF offers, DL offers a warm oshibori, a bottle of water, a REAL mid flight snack, a more attentive service with F/As offering water at various moments of the flights.
AF F/As can be friendlier, BUT what I hate is that after the 1st service, they disappear behind the curtains, and it seems that you disturb them when you ask them something.
In short, I will try to fly DL over AF in the future.
Aug 28, 2018, 8:06 am
#8
Join Date: Sep 2015
Posts: 20
Apart from food and drinks in Y (which were indeed plentiful and varied on all my recent DL TATL flights) and very attentive service, there is one thing which makes me always choose DL over AF or KL - it is fast, reliable and decently priced WI-FI.
Aug 28, 2018, 9:41 am
#9
Join Date: Feb 2004
Location: Netherlands
Posts: 4,281
This not only applies to Y or Y+, but also for Premium Economy, DL's Premium Select class is way above what AF Premium Voyageur offers. No idea what AF is thinking, another EU carrier on the race to the bottom after BA for TATL flights.
Cheers!
Cheers!
Aug 29, 2018, 2:30 am
#11
Join Date: May 2017
Location: LYS
Programs: FB Plat
Posts: 438
Delta started refurnishing B777, and those have a better IFE system than older B777s or AF A380. That is pretty much the main difference - alongside the fact Delta drink cups are double the size compared to AF.
Aug 29, 2018, 4:45 am
#12
FlyerTalk Evangelist
Join Date: Jul 2006
Location: Hong Kong, France
Programs: FB , BA Gold
Posts: 15,556
A word on J seats. Actually, I liked the DL herringbone seat (best of all herringbones), but the new suite with doors seems amazing. I have been blown out by the QR Qsuites and the DL seat does not seem far from it.
Aug 30, 2018, 10:55 am
#13
Original Poster
Join Date: Feb 2008
Location: Paris, France
Programs: El Al Matmid, Air France Flying Blue Silver
Posts: 2,294
For me, DL is the best North American carrier.
and I would add that it is also better than European carriers.
The only thing that disappoints me about DL is that they ordered A330Neo. I would have prefered to see them take only A350s or a mix of A350s and 787s.
The A330Neo is already outdated: the cabin is not better than the A330Ceo.
and I would add that it is also better than European carriers.
The only thing that disappoints me about DL is that they ordered A330Neo. I would have prefered to see them take only A350s or a mix of A350s and 787s.
The A330Neo is already outdated: the cabin is not better than the A330Ceo.
Aug 31, 2018, 12:28 am
#15
Join Date: Jun 2003
Posts: 179